Recently bought a ring Great experience from start to finish, the size ordered wasn't quite right, our fault, not theirs. But was happy to help us get the correct size, kept in touch and rang us whe... Mehr ansehen
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Das sagen Bewerter
Excellent service from Joanne at the Chorley Store! I don’t normally write reviews but We recently went into store to look for an engagement ring I found one I liked but when home I phoned the shop e... Mehr ansehen
It was really easy to do online but struggled at first as it wouldn't accept better than going in just have to pick up now well excited
Poor service and rude staff. Brought a wedding ring from here only to find was slightly big for me . Took it back only had it on a few days had receipt and insurance. Staff asking for 60 pounds to get... Mehr ansehen
Unternehmensdetails
Über H.Samuel - Chorley
Vom Unternehmen geschrieben
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.Kontaktinformationen
Unit 19, Market Walk, PR7 1DE, Chorley, Chorley, Vereinigtes Königreich
- 01257264994
4.4
Hervorragend
24 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Recently bought a ring
Recently bought a ring
Great experience from start to finish, the size ordered wasn't quite right, our fault, not theirs. But was happy to help us get the correct size, kept in touch and rang us when they said they would. Just lovely helpful staff and just a great overall experience. Well recommended.
Keep up the good work ladies.
18. Juni 2026
Bewertung ohne vorherige Einladung
Jolly good
It was really easy to do online but struggled at first as it wouldn't accept better than going in just have to pick up now well excited
15. März 2025
Bewertung ohne vorherige Einladung
Such good choices and easy to see …
Such good choices and easy to see product choices of how to pay
16. Dezember 2024
Bewertung ohne vorherige Einladung
10/10 for customer service
Visited the Chorley store and was served by Joanne. The store was busy, with only two staff and I was stood a while waiting for assistance. Joanne finished serving the person she was with, apologised for my waiting and asked if she could assist me. I was looking for two separate gifts so I knew I would be taking a while. She took the time to offer me advice and showed me different options for each gift. I wasn't made to feel rushed at any point even though the store was full.
Joanne took the time to present the items I finally chose in nice boxes, swapping one box for the other as she wasn't happy with the presentation.
She politely asked if I was happy could I leave a review, which I said I would be happy to. I did actually forget until I got the gifts out of the bag to wrap and saw a little slip attached to the receipt highlighted with Joanne's name. This made me smile and I wanted to share my experience at a busy time of year when shopping can be very stressful. I will definitely return.
6. Dezember 2024
Bewertung ohne vorherige Einladung
Fantastic service from Joanne at the…
Fantastic service from Joanne at the Chorley branch she helped me out so much with her help I got the right advice I needed to get the right diamond ring for my partner thank you again Joanne merry Christmas to you all MR DYSON
4. Dezember 2024
Bewertung ohne vorherige Einladung
Poor service and rude staff
Poor service and rude staff. Brought a wedding ring from here only to find was slightly big for me . Took it back only had it on a few days had receipt and insurance. Staff asking for 60 pounds to get resized . Not had it on long. Surely if I had receipt and not had it long they l would change it for free. Staff wasn't helping and practically throw the ring back at me when I didn't want to pay 60. Will never use you again.
1. Juni 2024
Bewertung ohne vorherige Einladung
Excellent service from Joanne at the…
Excellent service from Joanne at the Chorley Store!
I don’t normally write reviews but We recently went into store to look for an engagement ring I found one I liked but when home I phoned the shop explaining after trying several others what I was looking for, she phoned me several times to give several options and nothing was too much trouble. So when I finally found the one she ordered it into store and it’s absolutely beautiful I love it and had so many compliments! We will definitely be back for our wedding rings. Thank you Joanne for all your time and patience!
21. März 2023
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Absolutely furious with H Samuels
Absolutely furious with H Samuels. I ordered a set which they informed me was in stock and they took my money. Today I received an email informing me the item was cancelled as out of stock. So how come the lady took the order and told me they were in stock. Shame on you. I will never ever shop with you again. No doubt you couldn't care less
27. Oktober 2021
Bewertung ohne vorherige Einladung
Antwort von H.Samuel - Chorley
Hello Sue, OH NO! Thank you for bring this to our attention! I am so sorry that your order was cancelled due to no stock! Please be assured we do our best to get all orders out to customers. If you would like to discuss this further please call us on 0800 458 1065 option 3 and quote 01775973, and we will be more than happy to discuss this with you. Kind regards Luke
Great service
30. Juni 2021
Excellent staff
Excellent staff, tried hard to find replacement watch strap (Radley). Contacted the company, who could not replace. Found me a new watch at only £4 more than it would have cost for a new strap on the old one, so I am well pleased.
28. Juni 2021
The lady in the store was very helpful…
The lady in the store was very helpful in helping me choose my engagement ring, it cost a pretty penny but was beautiful and packaged lovely. I’ll be back for the wedding bands!
24. Juni 2021
Really positive experience during my…
Really positive experience during my visit to the Chorley shop.
Assisted by Lizzie, who was extremely helpful, interested, took her time and was genuinely a pleasure to deal with.
Customer service at its best!
Thank you!
Ps I do hope that feed back is given to this lady... We all need to know when we are doing such a good job.
19. Juni 2021
Excellent service in Chorley.
Excellent service in Chorley store and impressed with quality and price.
12. Juni 2021
Amazing staff and amazing prices
18. Mai 2021
The staff were so helpful and friendly
The staff were so helpful and friendly. Helping me to pick the perfect gift for my daughters 30th birthday. They even gift wrapped it beautifully for me. She loved it 😊
18. Mai 2021
Brilliant staff and great service
18. Mai 2021
Excellent service and very helpful…
Excellent service and very helpful staff. The necklace I bought for a present was lovely.
13. Mai 2021
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