Houzz UK Bewertungen 

341
TrustScore 3.5 von 5

3.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So far so good, not sure where the poor reviews have come from, all seem to be fairly historic. So far my experience has been good, no doubt there may be limitations to the software but what I’ve see... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I spoke to Said and, although we ultimately decided that Houzz wasn't the right fit for our business, I cannot recommend him highly enough. He was incredibly helpful, patient, and knowledgeabl... Mehr ansehen

Bewertet mit 2 von 5 Sternen

There were some leads generated. However, the yearly subscription system is skewed in Houzz's favour with algorythm boosts around renewal periods. I suddenly received a few enquiries where clients cli... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could give zero I would, they sell you a dream and never fulfil there part. We signed up over a year ago paying over £400 a month taking multiple packages and haven’t landed 1 lead, all the l... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Elektronik & Technologie

Vom Unternehmen geschrieben

Enhance Your Home From Idea to “Done” Inspiration, advice, and the pros to make home happen — open the door to where it all comes together, right here at Houzz. Design Inspo for Every Space Spark your vision by browsing thousands of stunning home photos. Get Ideas → Local Pros for Every Project Hire hometown experts and stay on top of your project’s progress. Find Professionals → Run Your Business Under One Roof Built for home professionals of all trades, Houzz Pro has the tools to manage projects, impress clients, and bring ideas to life. Try for Free


Kontaktinformationen

3.6

Akzeptabel

TrustScore 3.5 von 5

341 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.6

Alle Bewertungen

(341)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Interior Quest

I have used Interior Quest in Wickersley Rotherham for the last 34 years. Firstly the customer care and advise given by Beverley the owner is exceptional. Beverley is very professional and has never has let me down always punctual for appointments. Nothing is too much trouble she is always on hand to give very practical advise. She has an eye for detail especially colour schemes,wallpapers and fabrics. Every scheme Beverley has planned for me I have absolutely loved from my kitchen, bathroom, lounge and bedrooms

9. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don't sign up to these thieves!!!

waste of time and money, fake leads and lies. was promised an account manager, booked a time to talk and they cancelled a few minutes before. after complaining to them they started sending me a few leads - to fix a door, paint a bathroom etc. Do they actually think these leads are worth the £500 monthly payment that I have to make?! I asked them to cancel the contract after the first year and they didn't, instead they said I will get 50% discount on payments and I am still getting charged full price for a useless service I am not using

6. August 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi George,

Thank you for sharing your feedback with us. We are sorry to hear that you have been disappointed with your Houzz experience. If you need assistance, reach out to our team through help.houzz.com.

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

RUDE HOUZZ AGENTS

Had the most rude agent from Houzz call me. I would recommend everyone to stay clear of this company as he was so unpleasant and unprofessional. I filled out a form re life insurance last night. He started by trying to get me to validate details. I told him 'I am at work at the moment.' I also told him that 'I wasn't in a position to move forward at this time.' He pushed some more saying my details were invalid and therefore email quotes could not be sent. I said to him that 'it's ok like I said I'm not in a position to move forward on this at the moment and I am at work.' His reply was 'so what you are saying is you basically filled out the form online for no reason, is that what you are saying?' My reply was, 'that was a bit rude. Goodbye.' How dare he talk or make me feel that way when I've already sorted what I need elsewhere."

5. August 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi Maria,

Thank you for taking the time to share your honest feedback with us. We are sorry to hear about this negative experience, and want to assure you that this is not the typical experience on Houzz. If you need assistance for any reason, we encourage you to reach out to us through help.houzz.com. We are here to help however we can!

Sincerely,
The Houzz Team

Bewertet mit 3 von 5 Sternen

A Recipe for Fine Dining

I loved the colour, I liked the layout... What I could see offered a lot of great ideas for my own project...

19. Juni 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi Beverly,

Thank you for sharing! Your feedback is very important to us. If you need assistance for any reason, please feel free to contact us through help.houzz.com.

Sincerely,
The Houzz Team

Bewertet mit 5 von 5 Sternen

3D Tools

Since using 3d, moodboards and other tools on houzz my clients are able to visualise more easier. Its easy to learn and I feel more confident now on winning clients.

13. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic Service & Plarform

Orry is my account manager and he is very helpful, patient and knowledgeable. He is also giving me great advice and is very pro-active. The platform is very useful to acquire leads as well as manage projects. It even interfaces with accounting platform Xero and generates ads.

6. Juni 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Small business avoid

Small business avoid. If I could give 0 stars I would, also read the T&C as they are an absolute joke and highlight Houzz’s attitude towards their clients!

Any organisation that thinks it’s acceptable to say in there T&C’s - “BY ACCEPTING THESE TERMS YOU AGREE TO RESOLVE ANY DISPUTES BY INDIVIDUAL ARBITRATION, WHICH MEANS THAT YOU WAIVE ANY RIGHT TO HAVE THOSE DISPUTES DECIDED BY A JUDGE OR JURY, AND THAT YOU WAIVE YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR ANY TYPE OF REPRESENTATIVE ACTIONS.” - should be avoided as there is malice intent from the start!!

It goes on to say in essence that you waiver all rights to your own content and Houzz will use your content in anyway they deem fit!

I signed up as I was looking for a new website and Houzz where offering to build one. I signed up on the understanding that after a year if I stopped paying I would loose access to edit but the website would still remain live!

Having not read the T&C’s, essentially the website was never mine and the content I up load was also no long in my own possession!

Come the end of the contact the website was take off line and I was held to ransom for another £1500 to bring it back online!

Customer service is absolutely shocking and don’t expect to get anywhere with any of the customer service team!

Account managers are also none existent through out the 12months service I was supposedly paying for! Emails were almost all followed by an automatic response - I am ill and will get back to when I am back at work…..

7. Mai 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi,

Thank you for sharing your experience with us. We value your honest feedback as it will be used to help improve our services. If you need additional assistance, we encourage you to reach out to us through help.houzz.com.

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

DONT SIGN UP

I signed up for Houzz Pro UK with high hopes of receiving quality leads for my business. In the beginning, the experience was promising. The team was helpful with setting up my profile and website, providing guidance and support to get everything up and running smoothly. I appreciated the initial hand-holding during the startup stage.

However, my experience took a disappointing turn after the setup phase. Despite following all the recommended steps and maintaining an active presence on the platform, I haven't received any leads or inquiries for my business. It's incredibly frustrating, especially considering the investment I've made in Houzz Pro.

The ongoing support has been lacking. After the initial setup, it feels like Houzz has washed their hands of me. There's little to no follow-up, and attempts to reach out for assistance or advice on improving my visibility and lead generation have been met with slow or unhelpful responses. It’s as if once they’ve got you onboard, their interest in helping you succeed diminishes significantly.

In summary, while Houzz Pro UK offers good initial support for setting up your business profile, the lack of leads and ongoing support is disappointing. I had higher expectations and am now reconsidering my investment in this service. If Houzz can improve their lead generation and provide consistent support, it would be a much more valuable platform for professionals.

22. Mai 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi there,

Thank you for sharing your honest feedback with us as it will help us to improve our services. We are terribly sorry to hear about your negative experience with Houzz Pro. We have since located your account and will have someone follow up with you directly.

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

Wouldn't even give them 1 star if possible.

Wouldn't give them 1 star if that were possible. Useless leads and didn't get told my subscription would be renewed with no email or one single reminder. When i contacted them, they were useless and that i am tied into another year and so i am paying hundreds of pounds for nothing.

Avoid at all costs.

18. Mai 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi,

Thank you for sharing your experience. We are sorry to hear that you are not currently satisfied with the Houzz Pro program. So that we may assist, can you provide the name of your business?

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

... the more you pay the worse the customer service... oh, the irony

... I have been using Houzz for a while and at the moment I am having nothing but problems. Originally my account manager was proactive and interested in what I was doing; then the money went up, they assigned a ''client success rep'' and it has been down hill since then... not just hiding behind emails, not taking calls to delay and offering false marking information (proven) they have a stock of ''computer says no'' scripts to shield the business... really no back bone to the business IMHO

1. Mai 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi,

Thank you for sharing your experience and providing us with this valuable feedback. We are sorry to hear that you are not currently satisfied with the Houzz Pro program. So that we may assist, can you provide the name of your business? We will have someone get in touch.

Sincerely,
The Houzz Team

Bewertet mit 4 von 5 Sternen

Marketing push for a new business

I used Houzz in the first 2 years after starting my business. I received a number of good quality leads, some of which converted into projects. The flow of leads was regular and the Houzz team had often already spoken with the client to take a brief. A really useful service - would recommend to those seeking a quality marketing platform.

30. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect platform to build a customer base.

Prestigious and pre qualified customers are what you can expect from a premium Houzz package. This has been a bedrock for building a quality customer base for us over the years working with Houzz. We have benefited from many of the other services including an efficient CRM for spot on customer interaction and the marketing video making tool really helps to create a striking way to showcase our work. We recommend exploring the many options the Houzz service offers to tailor make your own perfect platform.

6. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Just look and see what businesses say…

Just look and see what businesses say about this company!! There are so many bad reviews and I will add to this.

They have a sales system that signs you into a 12 months contract. There is reason for this! They know that if it was a 3 or 6 months contract that 90 % would cancel. They sell it on the phycology that if you pay more for something it is worth it. Well, in curtain circumstances that is correct. But not with Houzz! They know what they are doing, and in the end it will catch up with them. Bad review after bad review... and it will continue.

I have cancelled my direct debit after 7 months of poor quality leads leading to no customers. Just people that don't reply and done answer phone calls.

So far I have spent over £2,500 for zero results. I know that it will not change regardless of the amount of money spent with the scam company.

I just hope other businesses see these bad reviews and save themselves thousands of pounds by investing their money far away from Houzz!!!

8. April 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi Scott,

Thank you for taking the time to leave this review. We are very sorry to hear about your negative experience with us. While it is true that many professionals achieve the expected results, we cannot guarantee that this will always be the case. Regardless, we understand your frustration and would like to get in touch with you to try to find a solution. If you have not already, please reach out to our support team.

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

Really bad

Have emailed since signing up and being totally unsatsified with so many aspects of the program.
Terrible training and after"care"
Numerous requests since last year to cancel (a month after signing up) and I still not cancelled our subscription. Id advise against signing up at all.

3. April 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi Sally,

Thank you for sharing your experience. We are sorry to hear that you are not currently satisfied with the Houzz Pro program. So that we may assist, can you provide the name of your business? You can also reach us through help.houzz.com.

Sincerely,
The Houzz Team

Bewertet mit 5 von 5 Sternen

Insightful workshop

Insightful workshop

The workshop was very helpful to learn new features and understand the platform in depth. I genuinely enjoyed it and learned a lot. The team has been super supporting and proactive, and shared really valuable content.

13. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic training day

Fantastic training day

Wanted to give the Houzz UK team a big shout out for the full day training on Houzz Pro. The day was very well thought out. There was enough time in each session to cover the topic and answer questions and nothing felt rushed. The setup with tables and screens felt inclusive and the group size was perfect - and the catering was excellent. And having lots of Houzz experts floating the room to answer questions and help anyone who fell behind really worked to keep the sessions moving along. It was very clear that all the Houzz UK team were absolute experts in the software, and they were always keen to know any recommendations to improve the software (shown by how many were already in the works of being addressed). There was not a single question asked they did not know the answer to. Great training session.

13. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hallway, Stairs, Landing and Downstairs Toilet Remodel

LA Group Oxford- we called in Lewis, Leo and his group of friendly and professional contractors ( plasterer, plumber and electrician) to discuss redecorating and remodelling my elderly disabled mother’s home. We had some idea of what we wanted but they also had some great suggestions, the workmanship by everyone was to a very high standard and although they had messy jobs to do they made sure every day that they cleaned down as much as they could and kept all walk ways clear for my mum to navigate her way around. They are all very punctual, polite and courteous and a very easy to work with and we are all delighted with the end result. We would highly recommend using them , as we will be in when it comes to future ventures.Keep up the good work guys you’re all awesome, thank you!

12. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Terrible experience

Terrible experience! ABSOLUTELY DO NOT SIGN UP TO HOUZZ.

They will take your money and give you nothing in return.

Very few leads come through. Most of the time the “customers” don’t come back to you and their numbers don’t work. I believe houzz generate FAKE leads.

I have been with houzz for 9 months and haven’t had a job out of it.

My profile has quality projects that have been professionally photographed. I also have great reviews. I don’t think houzz has the footfall of makes out.

Save your money or spend it elsewhere.

6. März 2024
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi,

Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with your experience with Houzz Pro. So that we may assist, can you provide the name of your business?

Sincerely,
The Houzz Team

Bewertet mit 1 von 5 Sternen

ONE OF THOSE BUSINESSES THAT DON'T CARE ABOUT YOU

Unfortunately not a fair business. They are strict to annual subscription and give you a total mess only.

You can't cancel subscription either. So they are hoping you will miss the dates and autorenewal will enslave you for another year

In short - ONE OF THOSE BUSINESSES THAT DON'T CARE ABOUT YOU, DIE BUT PAY...

(still waiting until slavery ends in August :) )

18. September 2023
Bewertung ohne vorherige Einladung
Houzz UK-Logo

Antwort von Houzz UK

Hi,

Thank you for sharing your experience. We are sorry to hear that you are not currently satisfied with the Houzz Pro program. We have located your account and will have someone follow up shortly.

Sincerely,
The Houzz Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

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