Great service, turned up 10 mins before closing to pick up an order, the staff were very helpful brought it out in minutes on a trolley to help me get it to the car
Standort
Standort wechselnElizabeth Way, Ashdon Road, CB10 2BL Saffron Walden, Essex, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Very good service ! Totally helpful and help carrying to car quickly organised! I only wish this store could remain open - we have benefitted from it so much in the past ! And as all my local friends... Mehr ansehen
I was given the wrong sized item and didn’t realise until I got home. I returned to the store where they picked out the correct sized item and said ‘there you go’ - no apology and no a distinct lack... Mehr ansehen
Unternehmen hat geantwortet
I ordered on click and collect. Collected same day after work. The 2 colleagues at the collection point had my order within a minute as well as a friendly chat and recommended some other things I wa... Mehr ansehen
Unternehmensdetails
Über Homebase - Saffron Walden
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Elizabeth Way, Ashdon Road, CB10 2BL, Saffron Walden, Essex, Vereinigtes Königreich
- 0345 640 7643
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 47 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Jump the queue
Order ready and waiting and team members really helpful - was in store and out again within 5 minutes
A wonderful small store,The staff are …
A wonderful small store,The staff are always happy to help nothing is to much trouble.A colourful display of plants at the front of the store and a very well looked after garden centre.
Homebase Saffron Walden
My nearest store is Bishops Stortford , but I needed paint that was only in stock at Saffron Walden store. This was my first experience and I have to say , what lovely friendly staff. It made a difference as I spent an extra £50 then I would have due to the helpful staff and easy layout of the store .If you want a more personal approach , this is the store ..
Thank you
Jeannette
Helpful and friendly staff
Helpful and friendly staff, knowledge about the items I needed
Fantastic quality plants and all staff…
Fantastic quality plants and all staff are very helpful
Quick and prompt service at Saffron…
Quick and prompt service at Saffron Walden branch
Wonderful staff
Wonderful staff, always super helpful and knowledgeable.
Helpful staff
I returned a product I had mistakenly purchased & staff were very helpful with advice & refund
Jacqui
Jacqui , who served us was very informative,patient and , most of all, quite pleasant.
Really helpful staff and got exactly…
Really helpful staff and got exactly what I needed!
Two very helpful members of staff…
Two very helpful members of staff, Louis and Jacqui helped me to find exactly what I was looking for and mixed my paint for me
We were directed to the Saffron Walden…
We were directed to the Saffron Walden branch by Cambridge as they did not have the items we wanted in stock. After doing a click and collect it took us 25mins to get there having a notification on the way to say they were ready to be collected. All went very smoothly on collection and were loaded into the car for us. Thank you.
Very helpful
Extremely helpful young man named Tom at the Saffron Walden branch. Went the extra mile to help out. Great asset to Homebase.
A very pleasant shopping experience with helpful and efficient staff.
I visited on a Saturday morning in late winter.
There were plenty of parking spaces so I was able to park easily.
I was greeted at the door by a lady at customer services. I asked if they sold car oil. She explained they only sell lawnmower oil. I told her of my awful experience I had just had at the local supermarket garage whilst trying to purchase some car oil. The lady offered to help look online for the right type of oil for my car but u explained I knew which type I needed but the supermarket whole couldn't help me determine which of their "car brands specific" oil was the right one for my car.
I then said I needed secateurs and went off to find them in the shop. They were easy to find because the store layout has not ever changed.
Despite there being other customers in the shop, there was no queue at the top and the lady at customer services served me quickly.
Good Service
Tom, the person who assisted in mixing paint was, friendly, authoritative, provided clear guidance and detailed advice.
21 years of Saffron Walden joy!
Been coming to this branch for 21 years and some of the same staff are still working here! Lovely, friendly, helpful bunch of people and a great product range in the shop.
Really lucky to have Homebase in our…
Really lucky to have Homebase in our town, really lovely friendly staff, and are always very helpful
Staff were great
Staff were great, just that what I wanted wasn’t in stock and had to be ordered.
The process of ordering was very easy…
The process of ordering was very easy although we were given the wrong size of paint. I paid for 5l and my husband was given only 2.5l.

Antwort von Homebase - Saffron Walden
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