The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online... Mehr ansehen
Unternehmen hat geantwortet
Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products.... Mehr ansehen
Myself and my husband went to the Huntingdon store,purchase some unit legs, we found Suzanne on the shop floor she was very helpful. We also purchased other items,Jackie at the checkout was very poli... Mehr ansehen
Homebase Huntingdon are fantastic. We were shopping for a new BBQ. In my head I had narrowed it down to two options, when Suzanne spotted us and asked if we wanted any help. She was super friend... Mehr ansehen
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Stukeley Road, PE29 6DA, Huntingdon, Cambridgeshire, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 28 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The watering can was very dented, looked like someone had been playing football with it. No more in the store even though the stock list says there was. Asked for refund. This wouldn’t work for online refund so finally they agreed to refund in store. Not the best use of 20 minutes of my time!

Antwort von Homebase - Huntingdon
Easy ordering on line. Quick communication to say my item was ready.Straight to the collection point very helpful, polite and professional lady served me.
Sorted out a faulty part for me. Was expecting them to want me to pack everything up and get it back to them,but they sorted it in minutes.
Ordered a couple of lamps to collect in store, items arrived on time and the collection process was easy. Staff member who served me was friendly and efficient.
Went into store for help with our two sets of Christmas lights not matching, staff were so helpful. Hayley was fab & solved our problem quickly and efficiently.
Excellent service from online order to collection within the hour! The product was exactly what I was looking for and at a clearance price - couldn’t ask for anymore!
Very impressed with quality of service by Hayley at the Huntington store whilst returning a couple of items. Also the assistance from her colleague - do not know his name. On my original visit, I received excellent service from the staff.
Great click and collect service at Huntingdon always
Visited the Huntingdon, Cambs store today. We had help from an excellent person called Oliver, who could not have been more helpful and also offering advice to us. He gave us a choice of products. Oliver had a natural, not forced approached, that made us feel, we were getting the best possible advice, rather than being led to purchase products, that really does make a difference to customers. Thank you so much for your assistance.
Easy to order and easy to collect from friendly staff.
The lady who was serving me today on the till Harjinder no good morning how may I help you.
Greeted to a very unpleasant member staff.
Manors go along way

Antwort von Homebase - Huntingdon
The lady who helped us so helpful and so happy and a pleasure to talk to
Service was excellent, very helpful,
Easy to buy and click n collect on line .
Found what I needed very easily, staff friendly.
Easy to order, efficient pick up, assistance excellent, man took them to my car and put them in for me.
Called into store to return a faulty kitchen tap which was still under warranty. I had already purchased a replacement tap and a refund was agreed....no hassle. Excellent!!
I ordered goods via click and collect at approx 4:30pm but received no confirmation they were ready to collect before 8pm closing. Next day I had to phone 3 times (all operatives were busy the first two attempts) before getting through mid-morning and being told my goods were ready.

Antwort von Homebase - Huntingdon
Ordered items were available quickly. The member of staff who assisted me at the click and collect counter was friendly and helpful. They even helped carry the items to my car.
The products ordered are all fantastic and I am really happy with them.
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