Picked up an extremely dirty package with clear signs of damage. When unboxed at home, the damaged to the package was reflected on the TV stand. Couldn’t call the store so had to make a second 15 mile... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a dehumidifier for collection recently. Easy to use website. Got a promo code which gave me a really good deal. Got a text when my order was ready to collect. The customer service advisor... Mehr ansehen
Amanda at the Edinburgh Craigleith Homebase store was super helpful and friendly, helping me plan my new kitchen from scratch. Nothing was too much trouble, and when I changed my mind about the type o... Mehr ansehen
Amanda is part of the kitchen design team at Craigleith Homebase and she has been excellent throughout the whole process. A poor choice of builder on my part resulted in a lot of stress and changes w... Mehr ansehen
Unternehmensdetails
Über Homebase - Edinburgh
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
36 South Groathill Avenue, Blackhall, EH4 2LN, Edinburgh, Vereinigtes Königreich
- 0345 640 7120
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Nicola S great service!
Great service at the checkout by Nicola S very pleasant young lady.
Thank you
Johanna
Callum from Craigleith 5 stars
Callum fro m Craigleith, Edinburgh Homebase helped me today to load turf into my car. As you know, turf is really heavy and messy. Callum was really careful in loading, and was cheerful 😀. Thank you so much Callum.
I bought some plants today from Chris
I bought some plants today.
The gentleman “Chris” who assisted me at the till was very helpful and packed the plants very well.
By doing this it created a good customer service experience.
Thank you
Nicola was very helpful and kind to me
Nicola was very helpful and kind to me
Staff super helpful
Staff super helpful and worked out how many tiles I needed, atmosphere felt good in the shop. Malcom was an absolute star for getting the tiles onto the trolley and out to my car.
Garden centre
Popped in to Homebase garden centre yesterday and got some great advice from Nicola who although extremely busy helped me with with my purchases and definitely went the extra mile . Thank you for all your help.
Caitlin was helpful and pleasant
Got shown around the gardening center…
Got shown around the gardening center by a very friendly employee called Ian. Ian is a credit to the homebase set up - had a good chat around what i needed and looking for and Ian was on hand. I got what i wanted and more from Ian who also had a chat about groing up in the area. Well done Ian.
Great customer service
Rachel , who served me ,was a delight. Looks like recruitment in the Craigleith store is going in the right direction.
Callum was extremely helpful and…
Callum was extremely helpful and friendly today, he went out of his way to help us with a very large plant.
Caitlin was a breath of fresh air
Caitlin was a real breath of fresh air.
Pleasant and engaging.
Interested in what I was doing with the product.
Good service
She was very friendly at checkout and makes me want come back
Very helpful service from Caitlin…
Very helpful service from Caitlin today, helped me get the best offer which I otherwise wouldn't have known about.
New kitchen
We went to Homebase at Blackhall to get a quote for a new kitchen. Amanda was the consultant we saw. She was very helpful and worked with the dimensions we gave her. We loved the end result of the newly designed kitchen and went back the next day to buy it.
Staff were very friendly and helpful
Staff were very friendly and helpful. Order ready for pick up.
Really friendly and helpful
Really friendly, knowledgeable and helpful member of staff called Francis at Homebase Craigleith Retail Park, Edinburgh made my visit a pleasant and simple experience.
Good stock levels, great staff
Found most items I was looking for with ease, good signposting, staff were really helpful and pleasant when approached. Nazia who served me on the till was customer focused, genuinely interested in engaging and helping me with my purchase.
Outstanding custome service
On starting our search for a new kitchen, we visited a number of well known showrooms and were met with mediocre or non existent service. The second we walked into Homebase Kitchen Department, Craigleith, Edinburgh, Amanda introduced herself, discussed our requirements, and made an appointment with her for a few days later, to design our new kitchen. We left our measurements with her that day and when we arrived in the store for our appointment, Amanda had already produced 3D drawings of her proposals. Little further discussion was needed as the layout was perfect for us. Purchase was made that day and Amanda has continued to keep in touch with us while one or two tweaks have been made prior to fitting. Her service, manner, knowledge and professionalism are exceptional and we would have no hesitation in recommending her. Nothing is too much trouble and we hope Homebase appreciates their talented member of staff. Thank you Amanda!
Always great experience.
We shop in the store quite often and always get top quality service from Chris. He does his best to help finding products we are after and gives advise. He is always very polite and helpful. On one occasion he got us a cardboard box from a storage so it was easier for us to carry everything to our car.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







