Joe who told me he was the current manager of your Cambridge branches “closing down sale” refused to give me a refund when I found out items in his up to 50% sale could be purchased cheaper on your we... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnUnit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL Cambridge, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On our visit we encountered a wonderfully helpful staff member called Jack who spent some time demonstrating how a sofa bed worked, a matter of great interest to us. He then led us the cavernous war... Mehr ansehen
We bought a chimenea today that we were very excited to try out. Unfortunately, barely 30 minutes into the fire being on, a through-and-through crack developed in the top half of the chimenea, and... Mehr ansehen
Unternehmen hat geantwortet
I've been a customer since the Cambridge store opened. It’s in a convenient central location near other businesses and ample parking usually. There’s a good range of products including nice bathroom a... Mehr ansehen
Unternehmensdetails
Über Homebase - Cambridge
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
Unit 10, Cambridge Retail Park, 254 Newmarket Road, CB5 8JL, Cambridge, Vereinigtes Königreich
- 0345 640 7256
4.5
Hervorragend
165 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Reliable as always
Reliable as always. Good prices with very quick delivery, almost too quick, I had to start my DIY job early! 😂
3. Februar 2024
Good customer service
Good customer service, brilliant till stuff and offered some screws and some paint brushes
12. Februar 2024
Bewertung ohne vorherige Einladung
Easy system to order and collect
Easy system to order and collect. Store easy to navigate and staff always friendly
10. Februar 2024
Bewertung ohne vorherige Einladung
Item was ready to collect
8. Februar 2024
Bewertung ohne vorherige Einladung
Very helpful
Order was ready for collection and staff member was super helpful in bringing the trolley out to my car and helping me load up. Throughly appreciated
3. Februar 2024
Bewertung ohne vorherige Einladung
Nice product.
Nice product.
Easy to assemble, attractive design looks good without any feeders.
Good value for money.
And the birds like it.
25. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
Thank you for the great feedback, we are glad your birds are happy. Hope to see you back in Homebase Cambridge very soon.
Good comms product there easy
24. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
Great Feedback for Homebase Cambridge, Thank you. Hope to see you back in Homebase Cambridge Very soon.
Tried to buy some Really useful boxes…
Tried to buy some Really useful boxes to be delivered to the store. Not able to do this so bought from Amazon. cost less than delivery
21. Januar 2024
Antwort von Homebase - Cambridge
Hi John,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
She asked me if I found the items that I’m looking for
Friendly customer services
18. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
We hope you had a very good visit with us at Homebase Cambridge, look forward to seeing you back soon.
What the heck is going on guys
I was told my item would be delivered that day, then asked if I was satisfied with the delivery, before it had happened. The item was delivered the following day, and to the wrong address. I live on Scotland Road; the item was delivered to the nearby Edinburgh Road, the driver having apparently assumed that it must have meant 'Edinburgh', because that's in Scotland. There was no card left, or anything like that; the Edinburgh Road resident brought the item round. In that respect, Homebase didn't deliver the item at all. :S
13. Januar 2024
Antwort von Homebase - Cambridge
Hi Tim,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)
Thanks,
Team Homebase
Quick arrival in store
Quick arrival in store for collection, very reasonable price. I haven’t used the screws yet so can’t come on them.
10. Januar 2024
Lovely customer service
10. Januar 2024
Good service when I had to delay…
Good service when I had to delay picking up my storage boxes you contacted me and then kept them a week. And they were just what I wanted at a good reduced price.
9. Januar 2024
Bewertung ohne vorherige Einladung
Picked up a basin waste but it was…
Picked up a basin waste but it was missing key parts. Total waste of a journey and time.
31. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
Hi Mark,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
The ordering process was intuitive
The ordering process was intuitive, and the product was delivered promptly and arrived at the predicted time. The artificial Christmas tree product is of good quality and was priced reasonably.
16. Dezember 2023
Antwort von Homebase - Cambridge
Hi CDM,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick good service
12. Dezember 2023
Antwort von Homebase - Cambridge
Hi Susan,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Lovely assistant…
The ordering experience was easy and straightforward as you would expect. Went to collect my tiles was met by a really lovely assistant who was cheerful as well as being exceptionally helpful. She should be congratulated on her excellent customer service
17. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
Hi carolyn,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
We were really happy as item was…
We were really happy as item was delivered quicker than expected & packed well The driver was very polite & very friendly & he lifted it in to our hallway for us as it was heavy
13. Dezember 2023
Antwort von Homebase - Cambridge
Hi Julie,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Super efficient
Super efficient, order was ready and waiting
15. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Homebase - Cambridge
Hi brokenbiscuits,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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