After 3 appointments and many decision changes, Clarissa helped us design our new dream kitchen. She was very patient, helpful, honest and knowledgeable about all the design elements and products. It’... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had a wonderful experience in Homebase Basildon recently. The woman, named Emma, who served me & my husband was incredibly friendly & helpful. She helped us decide on what paint, brushes etc to get &... Mehr ansehen
Astonished and over the moon concerning the memorable customer service that I received from Bob and Salco yesterday in the Bas/Vange store. Very helpful and knowledgeable for my needs. I asked abo... Mehr ansehen
Hello to you, all was well until I went to collect the goods, lady I dealt with was fine, no problems at all. My concern is the 2 boxes were damaged, so much so that when I had them in the car I look... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Homebase - Basildon
Vom Unternehmen geschrieben
Homebase
Vom Unternehmen geschrieben

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
Kontaktinformationen
London Road, Vange, SS16 4PR, Basildon, Essex, Vereinigtes Königreich
- 0345 640 7083
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 12 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
There was 1 person serving and a que…
There was 1 person serving and a que that kept getting bigger,I know the company is closing down but only having one person serving in a big store like Pitsea is a bit much
It was easy to order and easy to collect
It was easy to order and easy to collect
Amazing as ever love customer service…
Amazing as ever love customer service at homebase click and collect brilliant
Collection was straightforward but…
Collection was straightforward but would of appreciated if asked (do you need any help loading your car) As it was 2 large bags of compost.
It's just good customer service to be asked.
Able to view furniture items in a local…
Able to view furniture items in a local store, good price, ordering and booking delivery easy to arrange and all items arrived on time. Good quality too.
Sheila at homebase Basildon customer…
Sheila at homebase Basildon customer service was great especially now in the heigh of Christmas. I was after a tree skirt that wasnt on the store front, with her system she located the item from the back and was able to give me one to purchase. Thank you!
Lady on till went out her way to get us…
Lady on till went out her way to get us our Christmas tree which was out of stock in store and online. She went above and beyond. Lady's name was Dee from Basildon store.
Shelia was extremely helpful and…
Shelia was extremely helpful and smiley.
Great service thank you very much.
A smile goes a long way.
Great experience
Great experience , really helpful and friendly , needed some advice on paint and simon was really helpful
Click and collect - damaged stock
Click and collect - one of four handles was damaged so I had to go to another store - the one they had in stock was a different colour so I’ll have to go to another store at some point. Staff very friendly and helpful though - not their fault

Antwort von Homebase - Basildon
The Australian Lady called Irene was so…
The Australian Lady called Irene was so helpful yesterday advising me on my winter plants, she always keeps the garden centre looking so nice even in the winter months she is always happy to help and full of advice. Thank you Irene
Great advice from Sandra at the…
Great advice from Sandra at the Basildon store, she advised on the correct paint to use for our bedroom, ended up having a paint mixed at the paint station, great service
Excellent
Click and collect order ready first thing in the morning. Correct items, polite staff. Great online value.
Helpful and friendly
Rob was very helpful and friendly
Lovely friendly staff
Lovely friendly staff, very easy process and like that I had 5 days incase I couldn’t make it 👍🏼
Had purchased online /collect from store…
Had purchased online on different occasions but had bought the same thing twice in error. Dee at Basildon helped sort out the problem with ease and expertise. Great service
Really privileged to shop in Homebase…
Really privileged to shop in Homebase Basildon
Served by Selge and Calaire the Store Managers what a marvellous service, I managed to get all my shopping with the Help of them, They were very patient yet professional in dealing with me.
Definitely I will recommend everyone
Hafiz
Sheila was very helpful as didn’t know…
Sheila was very helpful as didn’t know what I was getting
Sandra - Great customer service
Great customer service with a unique paint colour (blue note) Sandra went above and beyond to ensure I had the perfect paint mixture!
Thank you.
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