The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Mehr ansehen
Unternehmen hat geantwortet
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Mehr ansehen
Unternehmen hat geantwortet
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Reading
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Vereinigtes Königreich
4.7
Hervorragend
239 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Perfect service.
5. Februar 2024
Antwort von hmv (UK) - Reading
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Weathering With You (Film)
So I Brought Weathering With You and HMV Sells Great Anime Films and Series It Was Very Easy to Find
9. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von hmv (UK) - Reading
Hi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a DVD that the in-store staff…
This was a DVD that the in-store staff said was coming out on 12 December. I was slightly worried as it was to form part of a CHristmas present. I needn't have worried. I pre-ordered it to be delivered to my home address and it arrived within a day or two of its release. Good, reliable service. Thank you.
15. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Perfect
My daughters love Naruto and nothing beats the old dvd! No adverts, no data collected and no downloads needed, thank you hmv for making our lives so easy and fuss-free in this crazy age! Great delivery, perfectly packaged and ready for gifting.
3. Januar 2024
Antwort von hmv (UK) - Reading
Hi Mary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Reading
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting
Could not see many staff around. Tho appreciate probably significantly low due to festive period.
Store whilst clean appeared rather messy / untidy. Which it usually isn't.
Tho I fully appreciate low staff and exceptionally high customer foot fall
29. Dezember 2023
Antwort von hmv (UK) - Reading
Hello Mike
Thanks for taking the time to bring your recent experience at our Reading store to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Click and collect
Easy to order item online and it was lower in price than elsewhere as pre-ordered. Arrived in store in good time ready for collection and no issues upon collection with friendly staff.
22. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Billee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Got the product in good time
Got the product in good time. All was excellent with the ptocrss
19. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Simon - Reading store helpful staff
Helpful staff member called Simon, who helped order a vinyl not in store.
15. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Karen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
A friendly and helpful bunch
The team at the Reading Oracle HMV is accommodating and friendly and has excellent customer service. Whether you are looking for a title in-store or requesting an order,, they can make it an easy and enjoyable experience that ensures that you come back on a regular basis.
10. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Omar
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and to collect
Easy to order and to collect. Staff in store were friendly and professional. Thank you.
5. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Julia,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great Service
Great Service, great Store, great overall experience, especially love the hmv exclusive. Thank you.
9. Dezember 2023
Antwort von hmv (UK) - Reading
Hi CAM
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Arrived in fast time and Well Packaged
Collected my item from my local HMV I was well informed on the time scale and upon collecting I received it in a friendly manner and a well-packaged item. Great Customer Services
7. Dezember 2023
Antwort von hmv (UK) - Reading
Hello Rachel
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Well organised and great staff so made…
Well organised and great staff so made the experience easy
5. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Mrs Slade,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Reading
Hi Rhia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful and quick to deliver
5. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Reading
Hi Adam
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Reading
Hi Anthony
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to do and friendly staff
1. Dezember 2023
Antwort von hmv (UK) - Reading
Hi Ross,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy collection
It was a simple transaction and I had to wait 3-4 days for in-store collection. The staff were nice.
25. November 2023
Antwort von hmv (UK) - Reading
Hello KV
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
I just love hmv going in the store I’m…
I just love hmv going in the store I’m always treated like a human being ..rather than a past it woman .. online great as expected .
25. November 2023
Antwort von hmv (UK) - Reading
Hi Dee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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