I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Mehr ansehen
Unternehmen hat geantwortet
Very helpful staff ( Andy C) helped us find exactly what we were looking for and even ordered what wasn’t in stock for home delivery
Unternehmen hat geantwortet
Well I went online to your site and put in the cd album I req and it popped up and I formed me that it would take just a few days and then ready for collection got the email to inform me it was ready... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Exeter
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Vereinigtes Königreich
4.7
Hervorragend
335 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The staff were extremely well…
The staff were extremely well knowledgeable and kind to me when looking for the pros and cons of an item
13. Januar 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Perfect shipping and time!
My order was perfect and came in great time! Will definitely be ordering again soon
13. Januar 2026
Antwort von hmv (UK) - Exeter
Hello Evie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very good
Went into a shop but they didnt have what i wanted, so the guy just ordered then to my house instead, they came very quick and im very happy!
15. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Sophie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff and easy to do an order…
Helpful staff and easy to do an order in store
26. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The guys that looked after us in the…
The guys that looked after us in the Exeter store were brilliant and went beyond to ensure my late order problem was resolved whilst visiting the city on a one-off basis
11. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Chris
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Exeter store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Brilliant and arrived on time from Xmas…
Brilliant and arrived on time from Xmas ,the staff were great
19. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Too long
Took 4 days for item to be dispatched then a further 3 days for it to arrive in store, meaning that there was a further delay in being able to collect it as I wasn't in town for several days after
1. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Customer,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
However, we're pleased to see it's since been delivered. thanks for your patience throughout this matter.
Very good service on-line with…
Very good service on-line with excellent service at store during pick-up. Exeter is also great store for choice, and just to browse around, very helpful and friendly service too.
16. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly helpful team member
18. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Happy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful ordering an old dvd from 1980…
Helpful ordering an old dvd from 1980 for our daughter
16. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Christine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Exeter
Hi Linda
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The staff are friendly
13. Dezember 2025
Antwort von hmv (UK) - Exeter
Hello Keith
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good serviceJust what I wanted and click and…
Just what I wanted and click and collect arrived within a few days.
11. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Jennifer,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very helpful when I couldn’t…
Staff were very helpful when I couldn’t find the item in store and then suggesting I order it through them at the till which was very efficient.
I frequently deal with staff at your Exeter store as I am a frequent customer, both downstairs and upstairs with your music section - they are always incredibly helpful and friendly
6. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful guy who found what I was…
Very helpful guy who found what I was looking for and delivered to the store for collection on time.
4. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Robin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The member of staff that helped me out…
The member of staff that helped me out was brilliant.
6. Dezember 2025
Antwort von hmv (UK) - Exeter
Hello Christopher
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store
Great service in store. Your colleague was very helpful. Because I had purchased three albums and record player, he arranged for the player to be delivered. Keep up the great service. The delivery was faultless.
4. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Charles
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service as usual
Fast delivery and, good value DVD and so easy to collect in my local store
3. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Graham
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Ol'Days
Unusually I found an HMV on my visit to Devon...Exeter that is
Ever since the demise of Croydon and Sutton HMV I have been looking for a decent one and I found it
Bromley and Kingston are OK but Exeter reminded me of the good ol'days..,
28. November 2025
Antwort von hmv (UK) - Exeter
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Vinyl LP was not defective ( warps
Vinyl LP was not defective ( warps, hole in the middle not fitting turntable spindle, needle sticking and skipping grooves etc. ) and played normally. Also very quickly sent for me to collect, and the packaging and covers were in good condition. Usually I think with HMV all have been fine.
3. Dezember 2025
Antwort von hmv (UK) - Exeter
Hi Mr.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.