Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln71 / 77 Murraygate, DD1 2EA Dundee, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
Unternehmen hat geantwortet
Even tho they were having technical problems with there checkout screens I still got my order really quickly and am very happy with how kind the they were to me
Unternehmen hat geantwortet
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Dundee
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
71 / 77 Murraygate, DD1 2EA, Dundee, Vereinigtes Königreich
4.8
Hervorragend
239 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von hmv (UK) - Dundee
Hi Stephen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Dundee
Hi Alistair
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Dundee
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Dundee
Hello Lee
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Dundee store as well as the delivery of your order. We thank you for choosing to shop with us and we look forward to seeing you again in the near future in-store or online :)
Cds came within couple of days
31. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Pauline
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering was great helpful staff BUT…
Ordering was great helpful staff BUT when I went to collect my goods the staff member was rude and wouldn't listen when I tried to explain the spelling of my sure name so am not happy won't be going back
31. Januar 2024
Antwort von hmv (UK) - Dundee
Hello Martin
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
I love going to Hmv to buy the really…
I love going to Hmv to buy the really good quality Dvds and to talk to the people behind the till specially tom who helped me to find my Dvd today.
28. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Hunter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Counter staff excellent
28. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Greig
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I always find the staff in the Dundee…
I always find the staff in the Dundee store helpful, pleasant and friendly.
20. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Stanley
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
to the nice woman
the straightforward interaction with the staff. and it was very easy to do and i didn’t catch her name but the nice woman was very nice
19. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Kenneth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Early delivery & good updates
24. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Customer
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwort von hmv (UK) - Dundee
Hi MICHAEL
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Delivered on time and with no issues
11. Januar 2024
Antwort von hmv (UK) - Dundee
Hi Lee
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered to store item came very quickly
17. Dezember 2023
Antwort von hmv (UK) - Dundee
That is what we do Amanda, so thank you for the 5 stars!
Antwort von hmv (UK) - Dundee
Thank you Anne for shopping with us and wishing you a very merry christmas from us at hmv!
Will use againGreat to deal with
Great to deal with, kept up to date from start of order to when dispatched and delivered.
19. Dezember 2023
Antwort von hmv (UK) - Dundee
Hi Dawn
Thank you for leaving a 5 star review!
We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon in hmv Dundee and merry christmas :-)
order hadn't shown and no response from…
order hadn't shown and no response from them!!
Order a record on the 8th for click collect its now the 18th and I have no word from them.
15. Dezember 2023
Antwort von hmv (UK) - Dundee
Hi Kieran
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. The order is now ready to collect, please contact us should you need any further assistance.
Kind regards
Excellent Overall Experience
Extremely helpful on line advise keeping me updated with my order. On collection of the package the staff were and friendly and efficient.
18. Dezember 2023
Antwort von hmv (UK) - Dundee
Hi Keith
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Dundee
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service.
Staff were helpful, order placed and e- mail came through a couple of days later to say package was in store, DVD collected the following day. Cannot fault the service.
16. Dezember 2023
Antwort von hmv (UK) - Dundee
Hi Susan
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.