Lovely staff, got excited over a supernatural Funko pop and they even started talking about it with me and shared my excitement
Unternehmen hat geantwortet
Standort
Standort wechseln71 / 77 Murraygate, DD1 2EA Dundee, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Paid for 48hr delivery. Over a week later, I'm still waiting for items to be delivered. Tracking system is poor. When someone finally got back in touch from customer service there was little apology... Mehr ansehen
Unternehmen hat geantwortet
The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Mehr ansehen
Unternehmen hat geantwortet
The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über hmv (UK) - Dundee
Vom Unternehmen geschrieben
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Vom Unternehmen geschrieben
- home of entertainment since 1921
Kontaktinformationen
71 / 77 Murraygate, DD1 2EA, Dundee, Vereinigtes Königreich
4.8
Hervorragend
221 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely shop, friendly staff
Lovely staff, got excited over a supernatural Funko pop and they even started talking about it with me and shared my excitement
13. April 2026
Antwort von hmv (UK) - Dundee
Hi Tonii
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwort von hmv (UK) - Dundee
Hi Monika
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff was very helpfull and informative…
Staff was very helpfull and informative of what i was looking for.
4. April 2026
Antwort von hmv (UK) - Dundee
Hi Michelle
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre-order review
I pre-ordered a boxset and it arrived on time for release date, so I was really happy with the service!
31. März 2026
Antwort von hmv (UK) - Dundee
Hi Mark
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV Dundee Store
The staff were really helpful and friendly, though my pre order was late, I collected it later and they made sure it was my order
26. März 2026
Antwort von hmv (UK) - Dundee
Hi Katie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy ordering and notification of click…
Easy ordering and notification of click & collect delivery at local HMV
28. März 2026
Antwort von hmv (UK) - Dundee
Hi GRAEME
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Brilliant service
24. März 2026
Antwort von hmv (UK) - Dundee
Hi Helen
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pre ordered Five nights at Freddy’s and…
Pre ordered Five nights at Freddy’s and it was dispatched as soon as it was released on dvd. Would highly recommend HMV.
13. März 2026
Antwort von hmv (UK) - Dundee
Hi Diane
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I love HMV
I love HMV and the people that work in the one in Dundee are so nice and funny I always feel comfortable going in there and just looking around so thank you
6. März 2026
Antwort von hmv (UK) - Dundee
Hi Rachel,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwort von hmv (UK) - Dundee
Hello Charlie,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The service you provide for your…
The service you provide for your customers is just superb. Your staff are very polite and very helpful.
4. März 2026
Antwort von hmv (UK) - Dundee
Hi Roy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service instore🙏
4. März 2026
Antwort von hmv (UK) - Dundee
Hi Roderick,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Always delivered on time
27. Februar 2026
Antwort von hmv (UK) - Dundee
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Local store always a good experience.
Item easy to order on website. Arrived at store quickly. Always lovely staff in my local store. Helpful. Manners. Cheery. Chatty. Always a nice clean store.
14. Februar 2026
Antwort von hmv (UK) - Dundee
Hi Georgette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwort von hmv (UK) - Dundee
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Even my singing didn't put the guy of…
Even my singing didn't put the guy of knowing what song I was singing lol.
27. Januar 2026
Antwort von hmv (UK) - Dundee
Hi Fiona,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great staff and good location
Great staff and really friendly. The location is great if you want to pop in for a quick look while exploring the high street. I've used the online preorder system quite a few times and never had any issues with it even for the more niche titles.
16. Januar 2026
Antwort von hmv (UK) - Dundee
Hi edwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery.
Delivery was very quick but it would have been even better if the packages came as one package rather than three separate ones.
18. Januar 2026
Antwort von hmv (UK) - Dundee
Hello Jill
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
1 damaged and came 3 days later than the rest
Great product but 1 was a little damaged and got delivered a few days later then the other 2 I bought in the 3 for £66
13. Januar 2026
Antwort von hmv (UK) - Dundee
Hi Jack
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
HMV Dundee
Staff are very helpful. If what you are looking for is not in stock, staff will check to see if it is coming in to the store or you can order the items. You can have it delivered to the store or your home. You are kept updated by email when the item will be delivered. Lots of good stock in the store and good selection of records and DVD’s.
12. Januar 2026
Antwort von hmv (UK) - Dundee
Hi Dot
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.