Hassle Free Letting Bewertungen 

I have needed some professional advice concerning the letting of one of my properties.
I spoke to Charlotte Fletcher.
Charlotte was polite, helpful and gave me some very good advice.
Thank you Charlotte, and Hassle Free Letting.

I am glad to have this company. They have been great throughout my issues I've been having.

Whenever I have a issue they are quick to respond and get the issue sorted quickly and effectively.

Brilliant company and support

"I've had a very positive experience renting my flat through Hassle Free Lettings. Flat itself is of a good quality, well-maintained and comfortable. I've been particularly impressed with the satisfaction with the maintenance service. Any issues have
been addressed promptly and efficiently. Furthermore, the quick response for enquiries has made communication easy and stress-free. I would highly recommend them."

Had a very good experience with this company. I have had a problem with my boiler and has been fixed the same day, thanks to our assistant Ella , she's been very kind and extremely professional to get in touch with our contractor.

I had a great experience with this agency when dealing with a kitchen pipe leak. Ella, in particular, was amazing—she patiently listened to my concerns, provided quick responses, and efficiently resolved the issue. Her professionalism and attentiveness made the whole process smooth and stress-free. Highly recommend her and the team!

They tend to maintain the property up to the standards and tend to keep the tenants happy. Very Easy to reach out as well.

Ella’s service was exceptional and she was on top of the issues and ensured that it was swiftly resolved.
Despite complaining about certain things repeatedly, only Ella took cognisance of the problem to the best of her abilities.

Ella response was swift and fast, the query was quickly attended to, she spoke kind and pass information appropriately

This rating goes out to Ella Sotillo! She is amazing at passing on information and is very kind and polite.

Quick response with any issues and they are resolved asap.

Ella is a super star 🌟
Every time when I reported the property issue, Ella responded very quick and arranged contractor come to fix!
Thanks Ella for all your kindly help xx

Ella was incredibly quick in sorting out the issue when we made a call. She was efficient and professional to deal with. Thanks you for you outstanding effort.

Ella was very friendly and accommodating to communicate with!

An absolutely fantastic Lettings agency. Every time I called someone was at the end of the phone. If I had a query they had the answer. I couldn’t recommend them any more, wonderful.

Without doubt the easier letting company we’ve used. Exceptional service, competitive fees and truly hassle free.

If you are a Landlord, avoid this Lettings Agent
Four months into their tenancy our tenants absconded, owing eight weeks’ rent. When we were finally allowed access to the property, on the day of viewings for new prospective tenants, we discovered that the apartment had been left in a disgusting state. It was full of the tenants’ belongings, loads of discarded rubbish, dirty nappies and a kitchen full of mouldy food. When we phoned Adam, his response was “I don’t know what to do”. Eventually he said that he would speak to Charlotte because “she’s done a course”. Hassle Free Lettings were clearly out of their depth in this situation. The Short Term Tenancy Agreement isn’t worth the paper it’s written on. It states that rent should be paid by Standing Order but this hadn’t been set up so the tenants were able to stop paying without recourse. Whilst we appreciate that the situation with the tenants was not exactly the fault of Hassle Free, we feel that they were too inexperienced to deal with a matter of this magnitude and we now have to recover unpaid rent through the Small Claims Court.

I had an electrical issue and could not use my shower. Ella was amazing. She found an excellent electrician to fix the problem. I really appreciate that. Finally, I can use my shower again:)

The only reason I'm giving this 4 stars is beacuse of Ella. They got through to my landlord and got my hot water back on. However I had called multiple times beforehand and the persons on the phone just said they'd send maintainace even after a week of no hot water. Thank you Ella.

HassleFreelettings have been so helpful since they started managing my property. Shout out to Charlotte Flectcher that is always an email away. She has been so helpful, explains every details without any complaints. She is always ready to help.

I have always found Adam and his team including Ella a Charlotte very helpful, practical and prompt in response to issues arising in relation to my property.