Halcyan Water Conditioners Bewertungen 

108
TrustScore 4.5 von 5

4.6

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I’ve had my Halcyan Water Conditioner for five years now and I’m really impressed. It was incredibly easy to install, and the improvement in water quality has been noticeable ever since. Great value f... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I've had Halcyon and it beats having a salt based system. Only thing I've found is that you've got to wipe away water marks or drops. Otherwise after 2-3 weeks they are baked in. But still very please... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I discovered Halcyon on line & was impressed by the technology that was clearly explained. 30 year guarantee & the option to return it within a year if not happy secured it for me. I like the fact th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

bought to protect two new bathrooms Looking good 2 years on.London water Bathroom installer sceptical. " High priced piece of copper pipe?" I took a chance: . No regrets over alternative salt th... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Wasserenthärtungsanlagen

Informationen, die aus verschiedenen externen Quellen stammen

Halcyan treats your hard water, preventing and removing limescale reliably and efficiently. The in-line unit does so without adding anything to your water, or removing anything from it. This ensures Halcyan is the most sustainable and longest lasting water conditioner available in the UK. It's simple to install and you can relax with our 30 year warranty.


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4.6

Hervorragend

TrustScore 4.5 von 5

108 Bewertungen

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4.6

Alle Bewertungen

(108)

12 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

I did quite a bit of research before…

I did quite a bit of research before selecting this product. In my opinion it’s a better option than a traditional water softener because
1. Much smaller and easier to install taking up minimal cupboard space.
2. No requirement for maintenance and commissioning
3. No requirement for salts
4. Yes the capitol cost is slightly more than a water softener but given its lifespan with no further on costs it’s an absolute no brainer.

Notwithstanding the above the big question is does it work? We’ll I’ve had this fitted for about 6 months now following the installation of a new kitchen and 2 new wet rooms, all of which to date show no signs of scale buildup so yes so far so good.

26. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Ian, thank you so much for your review! We're delighted your Halcyan is meeting your expectations!

Bewertet mit 4 von 5 Sternen

Easy installation, preventing new limescale buildup

The installation was really easy, even in a small space. The prevention of limescale buildup in a new bathroom is amazing! It does leave a fine limescale dust, but that just brushes away, as described on their website. We are still waiting to see a removal of existing limescale, but it hasn't been installed for much more than a month, and the historic limescale is extensive, so we're willing to give it time!

26. Februar 2022
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi David, wonderful to hear your already seeing the benefits in your new bathroom! Depending on the level of existing build up it may take a little while before it begins to break away, but should happen sooner rather than later!

Bewertet mit 5 von 5 Sternen

Halcyan Water Conditioner - So far so good

We had a Halcyan unit installed on our new build home in October 2021. We are in a hard water area and didn’t want a softener requiring salt and maintenance so opted for this over the other magnetic units on the market. So far it seems to be working as expected - yes we do get some white residue on the shower heads and kettle but nothing like the crusty scale we experienced in our last home and it cleans off easily. Water also tastes very good to drink especially if bottled and refrigerated so we are saving on water filters. It is quite expensive for what appears to be a simple length of pipe but if it continues to work as it is currently for several years then it’s good value.

30. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi P and C, so pleased to hear you're happy with your Halcyan and seeing all the benefits! Long may it continue!

Bewertet mit 5 von 5 Sternen

Good taste and feel to the water

Good taste and feel to the water. No tendency to sliminess like water softener. No problems with white deposits. Removing limescale in kettle and pipesas advertised.

Flaking scale in our 40 year old system blocked one of our taps, but now rectified.

22. Januar 2022
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Denis, delighted you're pleased with your Halcyan and that you were able to resolve the issue with your tap! If there is a lot of build up in the system this can sometimes occur as the layers begin to slough off.

Bewertet mit 4 von 5 Sternen

Water Conditioner - better than a softener

The water conditioner will not get rid of 100% limescale, probably around 90%. What appears on taps and showers etc is easily wiped away, a bit like white dust. Water is not as soft and silky like softened water, but you can drink conditioned water from the tap. The installation was very straight forward by our local plumber, maybe 2 hours work.
The main benefit is once it installed there is no further cost, unlike a water softener, where you are forever filling salt blocks, ordering every few months and storing them somewhere.
Overall a great product after nearly 18 months of use, what will it be like in 30 years time?

12. Dezember 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for your great review Martin! Delighted to hear that Halcyan is meeting your expectations!

Bewertet mit 1 von 5 Sternen

Does not work, unjustifiable price tag

Like another reviewer here I have had a similar experience and not in a good way. We bought a new build house 4 years ago and 31/2 years ago the builder installed a Halcyan water softener at a cost of around £700. I only drink hot water so I see the amount of limescale that we get.. Within the 12 months I emailed Halcyan and sent photos of large chunks of limescale from the kettle and around the kitchen sink. I received a comprehensive email explaining why this should be!!!! I was very confused with all the science. I still get lots of limescale. I’m forever wiping the shower heads down due to the limescale in their little holes. I hate to think what the inside of our appliances eg the boiler looks like. My builder also installed one in his newbuild house but is in the process of claiming back from Halcyan as he is not impressed either. Like a previous reviewer, I’m sure because of the time gone by we also would’ve lucked out. Halcyan give a 30 year guarantee!!! but what is that guarantee for as it doesn’t do what it says. I’m sorry Halcyan but unfortunately your product does not work and how do you justify the price tag. I wouldn’t waste your money on this product. Or maybe we have just had a faulty product??

25. November 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi C.P, we're sorry to hear you're unhappy with your Halcyan. Whilst it appears you have had problems with your unit, we have many happy customers for whom Halcyan is performing admirably well. The 12 month performance guarantee and 30 year manufacturers warranty are separate policies and we do make this very clear. We would've been more than happy to resolve your issues within the 12 month guarantee period. As I'm sure you can appreciate we can't extend this policy indefinitely.

Bewertet mit 5 von 5 Sternen

Easy to install, works well

Easy to install, doesn’t take up loads of room inside the cupboard and seems to be very effective in taking out the worst of the hard water deposits. The team were very helpful in advising on which unit would suit our property and understanding how it works.
We went for this system over a salt based softener due to having young children and I’ve been impressed in the 12+ months since it was installed.

2. Oktober 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for the review Neil! We're delighted to hear your Halcyan is meeting your needs and that we were able to help!

Bewertet mit 1 von 5 Sternen

Why did I think this would work?

Three years later and I have to admit the plumber was right; I am now buying a proper water softener. The pipes are all furred, the showers blocked and the washing machine needs flush through. I'm an engineer, why did I think this would work?

25. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Gary, sorry to hear you're unhappy with your Halcyan, we're disappointed you didn't continue your conversation with us within the 12 month period as we would have been more than happy to resolve your issues.

Bewertet mit 5 von 5 Sternen

The Best

Living in a hard water area and not on mains drainage I looked hard and long at different water conditioners. I wisely choose the Halcyan water conditioner which I have now had for nearly 3 years. I can safely say this was a great investment as we have not suffered with any lime scale build up at all. The big bonus with the Halcyan is once it is fitted you just leave it alone. It conditions all the water in the whole house and you have no need of a hard tap for drinking or watering the garden because of the way it works. The second bonus is there are no ongoing costs for salt, no moving parts that need maintenance or excess use of water as it does need a cleaning cycle. So all round works out cheaper than salt based water softeners. 1st class product that will not let you down.

21. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for your great review David! Glad we could help and that you're enjoying the benefits!

Bewertet mit 5 von 5 Sternen

This system really works

This system really works, and I like the fact that it's a fit-and-forget system that does not require any maintenance!

6. September 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for your review! Glad to hear the convenience of our unit is helping!

Bewertet mit 5 von 5 Sternen

Amount of scale greatly reduced

Amount of scale greatly reduced. Resulting in less replacements of fittings in my London properties. My sceptical plumber, who fitted 3 of the units (of the 5 I bought), researched the technology and has now become a convert and qualified installer!!

28. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for the review Spridz! We're especially delighted to hear that your plumber came around in the end!

Bewertet mit 4 von 5 Sternen

A truly magical solution.

I previously had a salt based water softener that broke down and I decided to try something different. The water softener business is a typical camera and film type enterprise. Once you get the camera you keep using the film. In addition to the cost we found the bother of topping up the salt a bore. Halcyon on the other hand is not a bother but miraculously removes limescale. The change to our taps and showers took a week. A great product that more people need to know about.

13. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Peter, what a lovely review! Thank you so much for taking the time to share your thoughts!

Bewertet mit 4 von 5 Sternen

Very happy

We needed something to replace our large water softener which was taking up a whole cupboard. We didn’t expect it to be as good as the water softener but it has exceeded our expectations, whilst we do get small amounts of scale around our taps it’s easily wiped away.

7. August 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you so much for your review Tim and Lynda! We're delighted to hear that the Halcyan has exceeded your expectations! Long may it continue!

Bewertet mit 5 von 5 Sternen

Meets my expectations

After a lot of research and reading reviews, we finally decided to buy Halcyan water conditioner. We basically wanted something which involves minimal maintenance, requires minimal space and reduces limescale on the taps/sink. The results were obvious within a week. The limescale is super easy to wash away, sometimes even without bleach. The pink deposits around the taps on a white sink have disappeared. I previously used to clean the taps every 3-4 days and now it’s around once in 2-3 weeks. We don’t use a kettle nor are we bothered about the amount of lather with soap/body wash. So for us, this product is perfect.

24. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi AJ, thank you so much for your review! We're delighted to hear that the Halcyan is hitting the mark for you!

Bewertet mit 4 von 5 Sternen

So Far so Good!

Nothing really surprising but install was very quick, tidy and as outlined in your instructions.

Early days yet but so far I am pleased with how it's eroded some lime-scale from taps, shower and basins.

24. Juli 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thank you for your feedback Geoff! We're so pleased things seem to be headed in the right direction, long may it continue!

Bewertet mit 5 von 5 Sternen

Why we chose the Halcyon water treatment system!

We had a Halcyan Water treatment unit fitted a few weeks ago to our mains water supply and have to say so far it seems to be doing an excellent job in reducing the hardness in the water in an area which is know for its hard water supply. The fitting was carried out by a qualified Metro Rod installer we contacted and we noticed the difference after a day or so with reduced build up of scale in our kettle (which is always a good monitor for hard water issues); Therefore we would hope that this has only got to be good for the water supply around the house including showers, taps and other appliances too as time goes by! The reason why we chose the Halcyon water treatment system was we did not want a bulky salt treatment system because of the inconvenience and added expense of buying and adding salt all the time to that type of water treatment; Therefore if the Halcyon system continues to work as it seems to be, it will be a brilliant way to control hard water in our house and hopefully now fitted we can forget about it and will be a more cost effective solution long term to our water hardness issues.

24. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Chris, thank you so much for your comprehensive review! We're so pleased that your Halcyan is meeting your expectations. Long may it continue!

Bewertet mit 5 von 5 Sternen

A very happy installer

I was asked to carry out some investigations for a potential customer who was interested in having a water softener fitted in their property. The customer was not totally happy with the idea of the produce of regenerated waste water going into his septic tank, after some research I came across 'Halcyan'. Two months after the installation of two units I am very pleased to say the two customers that I fitted the units for are more than happy with the results, they noticed an improvement of the quality of water immediately, little or no scale deposits on shower screen, shower head, taps and most importantly their kettle.
From an installation point of view, fantastic quality production of the units make them easy to install, space saving against a softener unit and very neat units make it a shame they are hidden in a kitchen cupboard.
Prior to choosing a Halcyan conditioner I spoke several times with the company, very professional!
I look forward to working with them in the future and recommending Halcyan conditioners as a perfect solution to hard water. I am a Plumbing Technical Support Manager for a national plumbing company and will be looking to promote Halcyan to all our branches in hard water areas.

24. Juni 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Thanks Steve, we're delighted you found us, and more delighted still that your customers are so happy. We're looking forward to working with you in the future. Best Sam

Bewertet mit 5 von 5 Sternen

I have had the Halcyan conditioner in…

I have had the Halcyan conditioner in place for a year now. The main place I have noticed the difference is on the hand held shower hose. This used to have to be descaled every couple of months but there hasn’t been any build up since fitting. Another place is there is no more build up on tap heads. It’s a lot easier to clean off water marks from the stainless steel sink and other surfaces. You still get water marks with this system but I have used next to no descaler. A friend, who lives in Suffolk, has just fitted one after my recommendation. So far he is very happy.

22. Mai 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Laurence, thank you so much for your review! We're so pleased you're happy with your unit and not only that but for your recommendation!

Bewertet mit 1 von 5 Sternen

Halcyan intimidates its customers

To understand who Halcyan really are, check their email after I filed a dispute about their useless (literally) product with my credit card provider and won :-)

Clearly, their manners are worse than their products.

The fact that I won the dispute means it was perfectly appropriate and you were not.

"Mr ...
You have submitted for an entirely inappropriate and unproven refund from your card company. Under no provision are you entitled to any of the funds back as we quite clearly explained to you in our last email. You were provided with all the information necessary, and failed to do your due diligence, prior to purchase.

Given you still have our product and have failed to return it but have received the refund, if we do not receive our unit back within 7 days, in perfect order, we will treat this as theft and take the necessary next steps to retrieve our property.
Regards"

27. April 2021
Bewertung ohne vorherige Einladung
Halcyan Water Conditioners-Logo

Antwort von Halcyan Water Conditioners

And our response, which by no definition is 'intimidation':

"You have not ‘won’ the dispute. Your credit card company have an auto policy of refunding the customer in the first instance and then subsequently seeking supporting evidence from the trader.

I think my tone is entirely acceptable given that you had exemplary customer service to help you arrive at your decision, you then went on to blame my colleague for your inability to secure a plumber despite our continued advise (which we continued to offer after your outburst) and then in two public reviews you chose to state that we were at fault and that our company and product had not performed when the facts of the matter were clearly that you had not done the necessary due diligence. We will be left dealing with your public misinformation going forward.

Kindly return the unit within the stipulated 7 days and we will consider this matter closed."

Bewertet mit 5 von 5 Sternen

Excellent results!

I have waited a few months before leaving this review, to give adequate time to test our Halcyan conditioner since we had it installed during recent extension and new kitchen work.

Like many of the other reviews on here, we took a long time to make the decision about whether to go for a traditional salt-based softener or the Halcyan conditioner. In the end we trusted people's positive reviews of Halcyan, and are very glad we did.

We are several months on now from installation, and the results have been very impressive. We had a new kitchen installed, and so can comment on the effects on brand new fittings and appliances. Our new taps remain completely free from limescale after several months use, without any cleaning other than the normal wipe over with a cloth and kitchen cleaner, and we have had none of the hard water issues we have had in the past. When I installed new bathroom taps a year or so before we got the Halcyan, substantial limescale deposits had accumulated over the same period.

As the information on the website makes clear, the Halcyan conditioner does not remove minerals from the water, it conditions them and changes their structure, so they don't "stick". This is what we have found. On occasion you will still notice some white deposits around the tap after water has evaporated away, but these are easily wiped away if/when they appear.

We are very happy with our Halcyan. People have talked about the high initial cost, but this should be viewed as an investment which provides a no-maintenance, zero ongoing cost, environmentally friendly, non-salt-dependent solution to limescale and hard water which is guaranteed to last decades. When you take a 30yr view on it the cost is very reasonable, and is multiple times cheaper than a salt based system.

Thanks Halcyan!

17. April 2021
Bewertung ohne vorherige Einladung
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Antwort von Halcyan Water Conditioners

Hi Billy, Thank you so much for your in depth review! We're delighted that the Halcyan is meeting your expectations!

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