We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and w... Mehr ansehen
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Standort
Standort wechselnThe Shambles 7-8, WR1 2RF Worcester, England, GB
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Das sagen Bewerter
Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
Unternehmen hat geantwortet
Two of the member of staff Shirley and Danny were really helpful when I bought a pair of walking boots. Danny went out of his way to find my boots , put them aside so I could collect them the followin... Mehr ansehen
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We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Worcester (Express)
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
The Shambles 7-8, WR1 2RF, Worcester, England, Vereinigtes Königreich
4.9
Hervorragend
377 Bewertungen
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We had such a great experience with Shirley!
We had such a great experience with Shirley in Worcester today. Our 5 year old is usually very shy but Shirley put her straight at ease whilst she fitted her walking boots. She gave great advice and we came away with everything we needed! Thank you so much Shirley for being so attentive!
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Served today by Solace
Served today by Solace - very helpful - opened up the socks so I could try them on.
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
We were served brilliantly by Nicola…
We were served brilliantly by Nicola and Shirley. Both so knowledgeable and patient with us as we had lots of questions. Excellent customer service. We would highly recommend.
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Very helpful and knowledgeable member…
Very helpful and knowledgeable member of staff - Shirley
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
I was helped by Shirley to help me fit…
I was helped by Shirley to help me fit some new walking boots for my Gold Dofe, she was extraordinarily helpful and knowledgeable and helped me chose the perfect boot. Very lovely and friendly atmosphere and such helpful and kind staff. Thank you so much!
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Everything I needed
Everything I needed. Liv was very helpful
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
A good shop
Had what I wanted at a reasonable price. Staff member was very helpful
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Not enough staff on the shop floor so…
Not enough staff on the shop floor so had to wait a while for service but when we were served Shirley@Worcs 2592 was very helpful and thorough.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Excellent customer service
The staff in the Worcester store are so friendly and helpful. I have visited the store twice this month and purchased walking boots, shorts and a waterproof jacket, and all the staff were wonderful. Special thanks to Shirley who served me today.
20. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great service and prices
I came into the shop today for a sleeping bag and camping chairs. Liv was very helpful & friendly! Very happy with my purchases. Thank you!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Our experience was made great due to the wonderful Shirley …
Our experience was made great due to the wonderful Shirley 2592 Nothing was too much trouble. She gaves us time to think with no pressure at all. She is such an asset to Go Outdoors. Thank you Shirley for all of your knowledge and advice. I absolutely love my boots ♥️
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Shirley was so helpful and polite
Shirley was so helpful and polite. She went over and above to tell us about other sizes and the product. She recommended shoe care products which we purchased. Shirley and her colleague helped us get everything we needed. Great shop. Thanks
14. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Shirley at the Worcester store was so…
Shirley at the Worcester store was so thorough with a walking boot fitting. Fantastic service from someone who really cares about excellent customer service.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Sandal purchase
Shirley was very helpful re sandal purchase.
10. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Got a lot of good advice from someone…
Got a lot of good advice from someone who had done a similar trek on what I would need and what to buy. Poor bloke (Paul) was being called around by a lot of folks for his expertise but he managed to jump
Back and forth between customers seamlessly.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Shirley was very helpful and…
Shirley was very helpful and knowledgeable.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant
Brilliant. We went to buy equipment for a bike packing tour but didn't know which products would suit what we needed. Good choice of products to choose from with a range of different budget prices.
Paul was amazing he had excellent product knowledge and vast personal experience of using the equipment so was able to advise us which would suit our needs best.
Came away feeling confident we have made the right choices.
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service
Greeted by Nicola who listened to my requirements and matched them to a product
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Walking shoes
Needed to buy some new walking shoes. Served by Shirley @worcs 2592, she was very knowledgeable and thorough, making sure I got the correct shoe and that they fitted properly
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
An excellent ambassador
Nicola was an excellent ambassador for the company. She helped us with our purchase of 2 Vegas camping chairs and was very attentive. She was very pleasant to talk to and confident of her roles without being brash. Well done Nicola.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Worcester (Express)
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
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