Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Great experience today at the shoe department. The assistant Theresa went above and beyond when I asked for advice regarding trainers for a foot problem. Although the store was extremely busy she... Mehr ansehen
Unternehmen hat geantwortet
I came into buy a camp stove for home use in case of black outs etc. Met a member of staff called Joel who was exceptional. Joel was very attentive, patient with all my questions, extremely knowledgab... Mehr ansehen
Unternehmen hat geantwortet
My other half purchased a coat in the wrong size and removed the tags. Claire and Nathan were super, they made it so easy to get it swapped without any issues and actually spoke to you like human bein... Mehr ansehen
Unternehmen hat geantwortet
Good service at the walking shoes section, and professional check out despite an issue - quickly resolved by James. The till was showing an incorrect price. Speedily checked and the till updated. Well... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

Festival Park, Pavilion Drive, ST1 5SJ, Stoke-on-Trent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The staff were helpful and always very knowledgeable,especially Tom.

Antwort von GO Outdoors - Stoke
Tom was amazing and really helpful with the membership set up

Antwort von GO Outdoors - Stoke
Found exactly what we were looking for.
Excellent store.
Served by Harry who was friendly, polite and very helpful

Antwort von GO Outdoors - Stoke
Harry was very helpful with my purchase, very satisfied customer!

Antwort von GO Outdoors - Stoke

Antwort von GO Outdoors - Stoke
Theresa was the fount of all knowledge on approach shoes. Thank you for your advice

Antwort von GO Outdoors - Stoke
Tremendous Theresa and Joyful Jess. Theresa was extremely helpful in helping me find the best socks for my feet. Hopefully they keep them warm and dry for the three peaks! Jess was a real help when my two mates wanted to splash the cash on two lovely coats. She told us all the information they could possibly want. With the help of Jess they will stay lovely and dry on our Three peaks challenge. Top notch Staff!

Antwort von GO Outdoors - Stoke
Great interaction with Theresa on shoes. A great experience with her and she was really helpful and as always very easy to talk to. Thank you!

Antwort von GO Outdoors - Stoke
Had no confirmation that my order was waiting to be collected and part of the order was missing
Staff in the store couldn’t sort it out I had to email customer service and still not had a response. But this is a regular thing with online ordering it’s happened on my last 3 orders

Antwort von GO Outdoors - Stoke
Excellent store and, at this time of the year, loads of great bargains.
Staff were extremely friendly, polite & helpful.
I was served by “Rory” who gave me great advice on the items I purchased and also pointed out an excellent discounted offer.

Antwort von GO Outdoors - Stoke
I’ve been here last Thursday to pick up my new bike and Kyle was incredible. Helped me pick the bike that was right for me and did the checks on the same day.
My partner came back today with her bike which she bought second hand. Kyle did a full check on it and adjusted all her brakes and was again fantastic.
Incredible service.

Antwort von GO Outdoors - Stoke
We are regular visitors to this store to buy various equestrian items. Today I called the store beforehand and spoke to a member of staff named Tom. This was to check if a particular item was in stock. Tom was very helpful, friendly & knowledgeable and even offered to save this item for when we arrived in store. His customer service was exceptional.
On arrival at the store we were greeted by friendly smiles and asked if we needed any help. We were able to locate the item we required and headed to the till.
We were greeted by a member of staff named Rory he was friendly & welcoming and noticed the item we were buying was from the previous phone call we had made beforehand which showed excellent customer service and also showed that Tom had obviously mentioned this to his colleagues. After scanning our items Rory informed us that our Go Outdoors card had expired and explained the savings we would receive by renewing. We agreed to renew saving money in the process. Today’s visit showed that the customer service received was exceptional both before visiting the store and after. We left happy with our purchase after previously visiting other stores and not finding what we needed. Both Rory and Tom are a credit to Go Outdoors

Antwort von GO Outdoors - Stoke
Returning to Gooutdoors after a while away pleased all were so friendly - wanted a new governor set for my Cadac Safari bbq - governor on shelf and pipework but no quick-release connector, showing 4 in stock but none on shelf or in stockroom - Tom and Joel were really helpful checking around and locating one at Gooutdoors Trentham village! Great to see Theresa from footware still doing good things for customers

Antwort von GO Outdoors - Stoke
Tom dealt with myself. Was very polite, friendly and helpful. Very pleasant relaxed young gentleman.

Antwort von GO Outdoors - Stoke
Tom at Go Outdoors in Stoke was really friendly and helpful.

Antwort von GO Outdoors - Stoke
Very helpful staff! Including Clare.
Three workers went above and beyond to help :)

Antwort von GO Outdoors - Stoke
The staff were very helpful, especially Tom on the till

Antwort von GO Outdoors - Stoke
Excellent advice from Harry and Jo helped with my purchase.
They guided me through the whole process and got the products I needed and excellent savings!!

Antwort von GO Outdoors - Stoke
Such a lovely store and very helpful staff. Rory and Clare were really helpful.

Antwort von GO Outdoors - Stoke
Whet in looking for some new walking boots. The service provided by Theresa was nothing short of excellent. She is a credit to the business.

Antwort von GO Outdoors - Stoke
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