Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Needed help to find a replacement air beam for Berghaus Tent. Proved difficult to find and obtain one, as all stores across the region were out of stock. Manager Ben went beyond our expectat... Mehr ansehen
Unternehmen hat geantwortet
Today I made several purchases from Go Outdoors Southport. Megan, the assistant helped me choose the correct items. She was very kind, patient and knowledgeable and she spent quite a long time helpi... Mehr ansehen
Unternehmen hat geantwortet
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Unternehmen hat geantwortet
Needed to purchase a new watch so visited the Southport store. I was told the company had withdrawn the sale of watches and customers must go online. Megan was very helpful both finding a suitable... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Vom Unternehmen geschrieben

4/8 Tulketh Street, PR8 1AQ, Southport, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Brilliant customer service - thank you

Antwort von GO Outdoors - Southport
Rory was super helpful and informative throughout the choosing and trying on process.
10/10 would recommend to any friends or family

Antwort von GO Outdoors - Southport

Antwort von GO Outdoors - Southport
Sam was so helpful and patient. Lovely store and people. Thank you.

Antwort von GO Outdoors - Southport
There was a wide selection of products. The store is well organised with clear signage and labelling. Ben and Lorna were very helpful in assisting me to buy what I wanted.

Antwort von GO Outdoors - Southport
A warm welcome by staff member Lorna who was polite, engaging, and knowledgeable regarding my purchase of a new Gilet, with a good members discount. The whole shopping experience was excellent from start to finish. Well done Go Outdoors and particularly to Lorna.

Antwort von GO Outdoors - Southport
Rory was fantastic! Very helpful and efficient and managed to get me a coat I wanted

Antwort von GO Outdoors - Southport
Lorna did an amazing job in helping us select the right camping gear and equipment 🙏

Antwort von GO Outdoors - Southport
Staff very friendly and knowledgable about the stick in the Southport store. Nothing was too much trouble. A special thanks to Megan who helped us with our purchases.

Antwort von GO Outdoors - Southport
Ben and Ste were great. Professional and very helpful. It was a delight to be served by them. I bought a fabulous Brasher coat and walking mittens. Wouldn’t go anywhere else!

Antwort von GO Outdoors - Southport
Ben was fantastic, so knowledgable and helpful
Thank you Ben
See you soon

Antwort von GO Outdoors - Southport
Lorna, and Ben, helped my husband to find the best waterproof jacket for walking our dog. Both staff were friendly but not overbearing. Lorna explained the types of waterproof jacket, to enable my husband to make the right choice.

Antwort von GO Outdoors - Southport
Lorna gave a big welcome as I entered the store.
Provided valuable advice on shoe size and fittings.
Suggested an approriate pair of socks to complement the chosen shoes.
Made the customer feel apprectiated even after the sale.

Antwort von GO Outdoors - Southport
Had a great experience today with Meg and Will who helped me pick out a new winter coat and pair of shoes for work. She was very informative about what sort of coat material I should be getting for warmth and water resistance. Sam who I met at the checkouts was also brilliant and friendly. Will be back again soon :).

Antwort von GO Outdoors - Southport
We visited the store to buy a Rab coat for my son. Ben was great, gave us great advice on the coat, sizing etc and let my son try on a couple of sizes to get the feel for the coat. Nothing was too much trouble! He also made sure my son had everything else he needed for his trip away and we also purchased a hat and gloves too!

Antwort von GO Outdoors - Southport
Today I visited the store to purchase a coat and the staff were fantastic
I feel it’s normal now to have to fact find when researching for a purchase
Not here, I had the pleasure of Rory to talk me through all the options and clearing explaining the pros and cons of each - a well versed member of the team, clearly with knowledge of the products
Ben finished the transaction for me swiftly and efficiently and was clearly a team leader with great customer service
Wonderful to see, thank you and well done

Antwort von GO Outdoors - Southport
We were served by Lorna for new walking shoes/boots. She was very helpful, patient and knowledgeable, excellent customer service, as is usual at this branch.

Antwort von GO Outdoors - Southport
Very knowledgeable and friendly staff. As I wanted information /availability for a product I spoke to Megan on the telephone on Wednesday and she instantly was able to answer my questions . I then visited the store again on Thursday and was dealt with by"Lorna" an exceptional employee in terms of helpfulness, knowledge and a lovely disposition

Antwort von GO Outdoors - Southport
Lorna served me ! She was very knowledgeable discussing all my options and the benefits of the £5 card. The item I wanted wasn’t in the store she explained a new delivery was due, advising me to phone the following day. The item I wanted had come in and she set it aside for me, I collected it today . Very pleased she is an asset to the company!

Antwort von GO Outdoors - Southport
Very helpful and friendly staff. Thank you Ben for your help.

Antwort von GO Outdoors - Southport
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