The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obvio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Went in looking for camping chairs, came out very happy! On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate... Mehr ansehen
Unternehmen hat geantwortet
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time. *I don't give 100% on feedback. It's nowt personal 😊
Unternehmen hat geantwortet
My score for this review was due to the expert help and advice afforded to me by Rory. He was knowledgeable and extremely helpful. I went in to purchase new hiking boots which I did. I'n addition I wa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Southport
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
4/8 Tulketh Street, PR8 1AQ, Southport, Vereinigtes Königreich
- 03443 876772
4.9
Hervorragend
1098 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent help and service from Lorna
Excellent help and service from Lorna. A knowledgeable member of staff and a real asset to the store.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
The staff are always fantastic in this…
The staff are always fantastic in this shop. They always go above and beyond for customers. I recently ordered a backpack online and had it delivered to my local store, when I received it it had obviously been used so took it back and the service was brilliant, they couldn't be more helpful
20. August 2026
Antwort von GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
I was shopping for walking shoes/boots…
I was shopping for walking shoes/boots for my children and Ben was incredibly helpful deciding on the best boot/fit/size etc I would highly recommend this store and if you require assistance ask for Ben!
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Went in looking for several items
Went in looking for several items but needed advice on some. Stephen was very helpful & informative on all items.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Jen and Sam were really friendly…
Jen and Sam were really friendly helpful and amazing service
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
No fuss
Ordered chairs online and picked up in store. Joined as a member for some super savings.
22. Juli 2026
Antwort von GO Outdoors - Southport
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Southport
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Southport
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Your shop assistants should be more…
Your shop assistants should be more helpful, and not unhelpful and dismissive.
26. Juli 2026
Antwort von GO Outdoors - Southport
We are saddened to hear that you found our store colleagues to be unhelpful and dismissive during your visit. We appreciate how disappointing this would have been, particularly when you were looking for assistance and advice.
We aim to provide a friendly, welcoming, and helpful service to every customer, so it is concerning to hear that we fell short of these expectations on this occasion.
We have reached out to you via email to discuss this further.
Thank you for taking the time to leave your review.
Kind regards
Go Outdoors Customer Care Team
Thank you to Jen who helped me get some…
Thank you to Jen who helped me get some new comfy work boots they are incredible and so is her service!
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
I was served by both Jenny and Lorna…
I was served by both Jenny and Lorna yesterday. Both were very friendly and knowledgeable. Jenny was really attentive and went through several options with me and we arrived at a great compromise and I got a great product for a great price. Membership card really gave a good saving. I would definitely shop here again as it’s nice to be served by helpful friendly staff who know their stuff.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Efficient and friendly
Wonderfully thorough, efficient, and friendly. Jen was a devoted team player. Thank you for your time.
*I don't give 100% on feedback.
It's nowt personal 😊
13. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Great customer service from Lorna
Great customer service from Lorna really friendly and pointed me in the right direction for all my needs am very happy with my purchase which Lorna assisted me with.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Hassle free click & collect service
Hassle free click & collect service. Great prices & quality products.
14. Juli 2026
Antwort von GO Outdoors - Southport
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Very good with a very helpful Jen
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jen was so helpful when I came into the…
Jen was so helpful when I came into the store the other day. Her customer service was amazing, she went above and beyond to help! Thanks Jen!
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Great customer service
Went in looking for camping chairs, came out very happy!
On arrival we were warmly greeted by the lady on the counter who asked if there was anything she could help with and after helping us locate the chairs we had a look around for anything else we may need then headed to the till. The lady's name was Jen, she was really friendly, polite and seemed genuinely interested, we exchanged pleasantries and left feeling valued customers.
I felt the need to write a positive review as over the past couple of weeks I've received some disappointing customer service from different places and the visit to your store was a breath of fresh air. Thanks Jen!
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Absolutely fantastic customer service…
Absolutely fantastic customer service by Jen!! She went above and beyond to ensure we left happy, which we did and will definitely be back!! She is a asset to the company…
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Jen and Sam we're very friendly and…
Jen and Sam we're very friendly and helpful. They dug through many boxes of stock to get the right size pair of water shoes for me and I am very grateful to them!
18. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Southport
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.