GO Outdoors - Leeds Bewertungen 

2'076
TrustScore 5 von 5

4.9

York Road, LS9 9AA Leeds, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

1st Festive Camping Trip. Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping famil... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

The sale process was great. The email I received confirming the order said that they would email me when the order was ready to collect. Over a week later I went to check the order as the camp... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a great experience at the Leeds store today. I had a few questions about some gear and Kacey was incredibly helpful, knowledgeable, and patient with me. Brilliant customer service!

Unternehmen hat geantwortet


Unternehmensdetails

  1. Campingausrüster
  2. Aktivbekleidungsgeschäft
  3. Fahrradgeschäft
  4. Kletterverein
  5. Reiterhof
  6. Laufsportgeschäft

Über GO Outdoors - Leeds

Vom Unternehmen geschrieben

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Vom Unternehmen geschrieben

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Kontaktinformationen

  • York Road, LS9 9AA, Leeds, Vereinigtes Königreich

  • 01135 325903

4.9

Hervorragend

TrustScore 5 von 5

2076 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(2'076)

34'645 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Had a great experience at the Leeds store

Had a great experience at the Leeds store today. I had a few questions about some gear and Kacey was incredibly helpful, knowledgeable, and patient with me. Brilliant customer service!

14. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

Collection was really slow to be ready

The sale process was great. The email I received confirming the order said that they would email me when the order was ready to collect.

Over a week later I went to check the order as the camping trip was getting really close! They were ready. I didn't receive an email about it though. Collected the items from a busy store.

Bought more items and they couldn't find the membership I bought online. Had to go and get the number to add it to the store system.

The real life and online computer systems are obviously not well connected and do not help you get your items easily or quickly. It might be easier to do one or the other.

7. August 2026
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

The best customer service

Excellent customer service! Mike's expertise, enthusiasm and knowledge is second to none in hiking equipment. He took time to understand what I needed and made sure I found a comfortable, suitable pair. Really appreciated the professional and welcoming service- the best ever

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Had a great experience today Lewis was…

Had a great experience today Lewis was extremely helpful and friendly

11. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 3 von 5 Sternen

It's all a little over priced in…

It's all a little over priced in comparison to other stores... even with the member discount. Store I went to in Leeds quite run down, with unhelpful / unknowledgable staff. Used to be the go-to place for kit 20+ years ago, but not any more sadly.

26. Juli 2026
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

1st Festive Camping Trip

1st Festive Camping Trip.
Lewis was really helpful and provided us with useful information on which tent would work for my daughter and friends first festival camping trip. We aren't a camping family so it's all new to us. Would highly recommend speaking to staff for assistance. Lewis also gave us space to discuss what we wanted to do after his advice and when we were ready with our decision we called him back. It was nice to not feeling pressured.

6. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent service in the walking shoe…

Excellent service in the walking shoe department this morning.

6. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Brilliant service today from Lewis

Brilliant service today from Lewis, helped me find the trail shoes I was looking for and happy to let me try on any others :)

5. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Don't often write reviews so this tells…

Don't often write reviews so this tells you how happy I am with the service received today.

After a weekend with a new air tent (1st time using) returning back in the afternoon after a day out we found one of the air beams burst. No ideal with 2x 3 year olds.

Lauren G took the time to listen And sympathyised, helped replace the product Hassel free. Thank you

5. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

First time buying walking shoes - highly recommend

Was served by Mike when buying some walking shoes. As a complete beginner I didn’t know where to start but he gave expert advice with no pressure whatsoever. And did well to manage a few customers at the same. Happy with my purchase. Would highly recommend with no reservations.

31. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 1 von 5 Sternen

Extremely disappointed to receive a…

Extremely disappointed to receive a parking fine after spending over two hours in your shop and spending a significant amount of money. I would expect some kind of facility for people to enter their registrations if this is the case.

26. Juni 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thank you for taking the time to leave your review regarding your recent visit to our store.

We are sorry to hear that you have received a parking fine after visiting one of our stores. We have contacted you via the email address provided to gather more information so that this can be investigated further for you. Please check your inbox shortly for our email.

We look forward to hearing from you.

Kind regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Replacement sandals

The sandals were just as expected, arrived within a couple of days & am really pleased with the quality.

27. Juli 2026
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Overall great experience

Overall great experience! Mike in particular provided us with so much knowledge when looking for walking boots. Excellent service.

3. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Jimmy is the man to go to people

Jimmy is the man to go to people, we came get a tent for our muslim peace walk for humanity & he has shown that humanity is better when we worked togehter, as we are from newcastle (Gordies), i would like to say thank you & Go on Jimmy son, waye aye.

2. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Thank you jimmy and colleagues for your…

Thank you jimmy and colleagues for your excellent service, I truly appreciate the level of effort and respect you showed us today, we had a beautiful experience buying our tents and accessories for our peace walk we are taking part in

2. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Jimmy and his colleagues was a top man…

Jimmy and his colleagues was a top man when we went to buy our tent for our peace walk, he showed lots of respect and we loved him. Thanks jimmy!

2. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lewis helped us get the right shoes for…

Lewis helped us get the right shoes for my 5 year old. Made it more pleasant to shop.

1. August 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Very knowledgeable staff

I don't usually write a review but Lewis was fantastic today when I came into store looking for walking boots. His knowledge was second to none. I took his advise and bought the mammut boots. Thrilled with them.

31. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lewis was amazing I’m doing three peaks…

Lewis was amazing I’m doing three peaks and he was super helpful getting me my shoes last minute

31. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Bewertet mit 5 von 5 Sternen

Lewis was very helpful and friendly

Lewis was very helpful and friendly. We felt welcome as soon as we had entered the store. My husband needed some hiking boots, pretty much ASAP for a hike on Sunday! Lewis recommend some decent hiking boots and we are very happy with his excellent customer service. Thank you.

30. Juli 2026
Bewertung ohne vorherige Einladung
GO Outdoors - Leeds-Logo

Antwort von GO Outdoors - Leeds

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

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