Morgan T served me as I was looking for walking trainers. He was really helpful, knowledgeable, patient and polite. I have bought some Merrell shoes and am delighted with them. Thank you Morgan for yo... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We originally bought a bike from Halfords because my daughter loved the look of it, it was a unicorn/fairy-style bike that she absolutely adored! Unfortunately, it was far too heavy for her and becaus... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from Anthony in the Cardiff store, He was extremely helpful, knowledgeable and took the time to make sure we got the right bikes. It’s really nice to see someone who takes genuine pr... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service from carter helped me and my friends get the perfect fishing gear for starters! Solid lad as well very friendly and took his time to make sure we understood what was needed to... Mehr ansehen
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Unternehmensdetails
Über GO Outdoors - Cardiff
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Newport Road, CF23 9AE, Cardiff, Vereinigtes Königreich
- 02922 672214
4.8
Hervorragend
3202 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I went to buy so walking boots and even…
I went to buy so walking boots and even though the staff were very helpful the boots that I wanted had a boot missing therefore I had to choose another brand.
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Kitting out for summer walking
Personal service from Antony in footwear was very helpful. Happy with all purchases.
Grouping similar garment types rather than brands would make shopping easier.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Went into the store today to buy some…
Went into the store today to buy some camping gear including a tent, met Morgan outside and he was an absolute pleasure to deal with, very informative, guided me through the whole process and could not have been more helpful. It’s rare to find someone young, helpful and enthusiastic these days so massive thanks Morgan, hope the management realise how luck they are to have you!
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
My son thought Ben was excellent…
My son thought Ben was excellent explaining to the Beavers group all about tents :)
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Joe was an absolute legend
Joe was an absolute legend! His knowledge was endless which allowed me to walk out with everything I needed to keep me enjoying fishing. Thank you so much.
Always enjoy visiting here Go Out Doors!!
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visited Go Outdoors Cardiff today and…
Visited Go Outdoors Cardiff today and was served by Morgan T in the footwear department — absolutely outstanding service. Morgan took the time to properly understand what I needed, knew the products inside out and helped me find the perfect pair of boots without any pressure whatsoever. Knowledgeable, friendly and genuinely passionate about what he does. Exactly the kind of service that makes you choose a store over buying online. Will 100% be back. Thanks Morgan, top lad! ⭐⭐⭐⭐⭐
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Excellent service....
Excellent service....
Excellent service, couldn't fault the service provided by T...product and avice provided was excellent as always
Anthony was brilliant with his bike services definitely recomend
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Hannah was very helpful and…
Hannah was very helpful and knowledgeable, helping me find exactly what I needed.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service, Morgan T was very knowledgeable and helpful.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Brilliant staff, Anthony, I bought an e-bike from Go Outdoors…
Bought an e-bike from Go Outdoors Cardiff. Anthony talked me and my husband through everything on the bike and showed me how to work the gears and levels. He was very patient and knowledgeable and it was his salesmanship that sold me the bike. Can't wait to call back and pick it up once it's been checked over.
10. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I love this store
I love this store. I'm always pleased with my purchases at such great prices. The customer service is very good.
23. April 2026
Antwort von GO Outdoors - Cardiff
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent service....
Excellent service, couldn't fault the service provided by Morgan T...product and avice provided was excellent as always
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
It said on the website and shop app all…
It said on the website and shop app all was deliver to Cardiff ready for collection
I made the trip and only half was there with no explanation was just told that it would take 48hrs for customer services to find out what’s happened very poor service and now I’ve got to make the trip again adding to costs
5. Mai 2026
Antwort von GO Outdoors - Cardiff
We are sorry to hear of the experience when visiting the store to collect your online order.
Please accept my apologies that you was not given both parts of your order on the first visit causing a further trip to the store to be made for the second parcel.
Your comments regarding your experience have been passed over to the store for this to be looked into and for improvements to be made.
We have reached out to you via the email address used on the order moving forward.
Your feedback is important to us and we appreciate you taking the time to do so.
Kind regards
Go Outdoors Customer Care Team
Morgan T & Martyn were excellent on…
Morgan T & Martyn were excellent on footwear
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Anthony in the Cardiff store bike team
Anthony in the Cardiff store bike team. Really professional and attentive. Gave me a great overview of gravel bikes. Wrote down a few specs and has given me some food for thought. Excellent customer service.
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Anthony was brilliant in helping us…
Anthony was brilliant in helping us select a bike for our son
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Great experience at Go Outdoors my bike with Anthony
Great experience at Go Outdoors my bike sale. Anthony was incredibly helpful, offering expert knowledge and guiding us to exactly what we needed. Really appreciated the friendly and professional service—highly recommend!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent service and experience
Anthony was knowledgeable and helpful, made me feel welcomed and accommodated and offered excellent, real world advice. Excellent, friendly, efficient and quick service.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Had great service from Anthony
Had great service from Anthony. Great knowledge on the bikes and really helpful
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Brilliant DofE prep session!
Go Outdoors is a partner organisation of Girlguiding. We organised a session for our Rangers to prepare them for DofE - with a particular focus on kit - what to bring, how to pack, what to wear etc. Ffion organised & led our session & she was absolutely BRILLIANT! Her communication style was really easy & she held the attention of the Rangers for 1 1/2 hours, arranging an activity for them at the end too. Diolch Ffion!
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
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