Morgan T served me as I was looking for walking trainers. He was really helpful, knowledgeable, patient and polite. I have bought some Merrell shoes and am delighted with them. Thank you Morgan for yo... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We originally bought a bike from Halfords because my daughter loved the look of it, it was a unicorn/fairy-style bike that she absolutely adored! Unfortunately, it was far too heavy for her and becaus... Mehr ansehen
Unternehmen hat geantwortet
Excellent service from Anthony in the Cardiff store, He was extremely helpful, knowledgeable and took the time to make sure we got the right bikes. It’s really nice to see someone who takes genuine pr... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service from carter helped me and my friends get the perfect fishing gear for starters! Solid lad as well very friendly and took his time to make sure we understood what was needed to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Cardiff
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Newport Road, CF23 9AE, Cardiff, Vereinigtes Königreich
- 02922 672214
4.8
Hervorragend
3202 Bewertungen
Bittet Kunden um Bewertungen
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Anthony was amazing at with his advice…
Anthony was amazing at with his advice for my sons bike. He is chuffed! Thankyou Anthony
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great service very friendly fair and…
Great service very friendly fair and informed and helpful
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience
We went to buy some new walking boots/shoes but had no idea what to look for when faced with a wall of options (its been along time since I bought my old ones). A lovely assistant asked if we needed any help and she (Hannah) was fantastic. Hannah answered all of our questions, she spent time helping us pick out the best option, for my husband and I, based on what walking we do - but let us make up our own minds (not pushing anything in particular).
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Antwort von GO Outdoors - Cardiff
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Thank you Tom and Abbie!
I went into store asking for some micro cord stoppers - a very niche question, but Tom knew exactly what I meant and could find them for me immediately! Both Tom and Abbie were incredibly helpful and supportive - I couldn't ask for anything more from them!
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Went to the store today to buy a tent
Went to the store today to buy a tent. I ended up buying extra camping equipment. A very helpful assistant called Morgan G served me. Answered my questions and was very knowledgeable. He took my purchases to the till and then out to my car. I would definitely recommend him as a great assistant.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really helpful
Great experience - Morgan was really helpful with choosing the right walking boot. Massive thanks
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Great service
Had great service from T. Morgan, he was extremely helpful and informative about the walking sandals that I was trying on. First class!
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
good range of product
My experience was helped by the price range and quality of product that was on offer, the member of staff named Morgan. T. Was very polite helpful and knowledgeable about the range of shoes offered.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Morgan T was helpful choosing walking boots
Morgan T was helpful, patient, and knowledgeable. I was choosing walking boots and he handled my indecisiveness with good humour, even when I left and returned several times.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Had my bike seviced by Anthony
Had my bike seviced by Anthony - He was super efficient and extremely helpful . Great job
Vin Mooneeram
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
You failed to notify me that my…
You failed to notify me that my products had arrived in store and when I tried to phone,no one answered. I called in and the assistant was very helpful but you must improve this
14. Mai 2026
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Really helpful in the Cardiff store…
Really helpful in the Cardiff store when a part had broken on our tent
14. Mai 2026
Antwort von GO Outdoors - Cardiff
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Morgan T was friendly and knowledgeable
Morgan T was friendly and knowledgeable
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Unhelpful
Assistant was not at all helpful with obtaining a larger size wetsuit. We were just told to order online.
This mannerism discourages the public to accesss the stores and potentially spend more money.
19. Mai 2026
Antwort von GO Outdoors - Cardiff
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Great service
Spoke to Anthony who was really knowledgeable about the bike I was interested in. Great service and managed to do a safety check before taking the bike home.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Bike Service
Anthony, who serviced by bike, was extremely knowledgeable and did a fantastic job on my old bike
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Excellent bike-purchase experience
Super helpful staff member - Anthony, incredibly easy transaction, and brilliant price point. All round ideal experience, ambled in to simply browse and then found and purchased the perfect bike within 5minutes.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Shocking
Shocking. Bought a Cadac cooker, opened it up and it was an empty box. Totally ruined a bank holiday weekend away. The explanation was, someone forgot to go out the display one in the box. I did not order an ex display I ordered a new one. 2 trips to shop wasted and holiday ruined.
24. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Cardiff
Thank you for taking the time to leave your review. We’re really sorry to hear that you have received an empty box instead of your Cadac Cooker.
We’ve reached out to you via Trustpilot to request your contact details so we can look into this further and fully understand what went wrong and provide a resolution.
We hope to hear from you soon so we can investigate this further.
Kind Regards
GO Outdoors Customer Care.
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