I visited GO Outdoors in Barnstaple needing help to find a suitable chair as I currently have a broken back. Leo was exceptional from the moment I asked for assistance. He took the time to carefully h... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnRose Lane, EX32 Barnstaple, England, GB
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Das sagen Bewerter
Came into try on some hiking boots on. Thought the range available was great. Jeremy made himself known to us early on and was very helpful when needed. Didn't awkwardly linger and wasn't push or... Mehr ansehen
Unternehmen hat geantwortet
Ordered an item online to collect at the store. Went to collect 45mins later, travel time. Only to be told that the had not arrived yet 🤔. There was a basket full of them by the entrance, questi... Mehr ansehen
Unternehmen hat geantwortet
Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.
Unternehmen hat geantwortet
Unternehmensdetails
Über GO Outdoors - Barnstaple
Vom Unternehmen geschrieben
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Vom Unternehmen geschrieben
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktinformationen
Rose Lane, EX32, Barnstaple, England, Vereinigtes Königreich
4.8
Hervorragend
241 Bewertungen
Bittet Kunden um Bewertungen
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Das haben sich andere Leute angesehen
Kevin was brilliant yesterday
Kevin was brilliant yesterday. The most helpful member of staff and he knows his stuff.
Thank you Kevin
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
fabulous served by Kevin who was superb…
fabulous served by Kevin who was superb 👌 gave us great tips and we purchased the pota toilet will be back to purchase new tent ⛺️
1. August 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Simple process to order
Simple process to order goods online then, click and collect. Competitive prices with the " membership ". Helpful friendly staff when collecting
23. Juli 2026
Antwort von GO Outdoors - Barnstaple
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Excellent experience, one might call it the “peak” of shopping
Went in to buy some shoes, left with a whole wardrobe thanks to the team, very approachable friendly staff across the board, special shout out to Gabriel for his knowledge, honesty and overall helpfulness also to Julie for being the most friendly retail worker I have ever met (you guys have a seriously rough job sometimes so hats off to you) as well as Simona who served me on the till and helped me get my membership fulfilled, couldn’t have asked for a better experience :))
Also big shout out to the little boy playing the harmonica as I was walking around, definitely need to pay him for his work, excellently setting the atmosphere
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
Replacement found
Despite technology not working, Charlotte and her colleagues went out of her way to sort me out a replacement of a product I’d bought in a different store. Great costumer service. Thank you.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Jered was great and they were really…
Jered was great and they were really good with our kids running around the store whilst we shopped.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Jeremy at Barnstaple was really helpful…
Jeremy at Barnstaple was really helpful helping me try on loads of walking boots. He made my trip a quick and pain free one. Cheers
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I wanted to buy some Merrell sandals
I wanted to buy some Merrell sandals. Rob was very helpful and showed me the options. I chose the pair I wanted, was on my way in 10 minutes. Excellent service.
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Everything we needed was in stock
Everything we needed was in stock, from camping equipment to wetsuits. Good range of sizes and really helpful staff, particularly the lady at the till. Ideal stop for us as we head to the coast.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Happy Experience Just visited your store and helped by…
Just visited your store and helped by Callum and Kacey who were
Very friendly and helpful.
Will definitely be back.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Store was well laid out and items…
Store was well laid out and items easily found.
Staff were very helpful.
Katie was very friendly helpful and efficient. Going out of her way to check if items were in stock.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great experience today
Great experience today. Jerermy was friendly and super helpful today ! Came away with a great bargain for my son and I .
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
I visited the store on Sunday 26 July…
I visited the store on Sunday 26 July to buy walking boots. Kevin was very helpful, very polite and went above and beyond. Well done
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Kevin was very knowledgeable and gave…
Kevin was very knowledgeable and gave us great advice giving us options we had not even thought about.
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Leo and the team were very helpful…
Leo and the team were very helpful thank you.
26. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Very helpful, knowledgeable and friendly staff!
We popped into the store today to look for my daughter's first hiking boots, who is desperate to do Snowdon. Served by Kevin who was so friendly, helpful and knowledgeable in what to look for. We will definitely be heading back here for more stuff to prep for our trip! Thank you!
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Helpful staff
Leo in the Barnstaple shop was great help when buying camping products.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Ask for Leo
I visited GO Outdoors in Barnstaple needing help to find a suitable chair as I currently have a broken back. Leo was exceptional from the moment I asked for assistance. He took the time to carefully help me find the right chair, and then stayed with me to gather several other items I couldn't reach on my own. He was polite, knowledgeable, and genuinely friendly throughout. Leo is an absolute credit to the team, and his outstanding customer service made all the difference. Thank you, Leo!"
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Very helpful assistant extremely helpful
Very helpful assistant with pleasant demeanor for a young person.
15. Juli 2026
Antwort von GO Outdoors - Barnstaple
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Staff were great
Came into try on some hiking boots on. Thought the range available was great.
Jeremy made himself known to us early on and was very helpful when needed. Didn't awkwardly linger and wasn't push or overbearing. Bought from the store instead of online after liking the experience
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von GO Outdoors - Barnstaple
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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