Goflex Bewertungen 

I was very satisfied with the service I recieved Vicente, and eugenio plus Nadia were excellent I'll always recommend your company. You need more employees this good!! Rachel C Morales in San Antonio

Advertised budget pricing, escalating fees, no security, and unannounced disposal of high-value property

I signed up with Flex Storage on April 30, 2024, after being quoted roughly $40/month. Their advertising also promised GPS-tracked units and a free high-security lock. That all sounded great—until I actually started dealing with them.

Billing concerns:

The first invoice came in several times higher than the quoted price.
Over the next 10 months, the amount kept increasing, reaching 5–6x what I originally agreed to.
I emailed them multiple times asking why the rate kept rising, for a copy of my contract, and to confirm my unit was secured. No response—ever.
Security issues:

When the trailer was delivered, the driver told me they were “out of locks” and would bring one later. That never happened.
I waited 4 hours because the driver was also late to pick up the trailer after I loaded it.
For 2 full months, I emailed and called Flex asking where my unit was stored and if a lock had ever been added. Still no response.
In emails, they referred to my space as “unit XXXX,” which didn’t match anything, showing they might not have even known where my unit was.
They advertised GPS-tracked units with alerts if moved or opened. I never received any GPS access, alerts, or even confirmation of the storage location.
Even after 10 months of payments, I had no clue if my items were safe or even stored at all.
Collections pressure:

When I blocked my card due to the unexplained charges, I got hit with payment demands from a “collections department” using generic contact info that didn’t seem verifiable.
Out of fear of losing my belongings, I kept paying their inflated charges for months.
Disposal with no notice:

I blocked the card again on Feb 28, 2025. They attempted another charge that same day.
When I flew to Miami in April 2025, staff told me—via email and phone—that my unit had been “trashed” on March 3.
Later that same call, a manager changed the date to March 19. I have the entire call transcribed.
I was never notified by phone, email, or mail—no lien notice, no auction notice, nothing—despite them having my correct contact info.
They never even gave me the address of where the unit was stored, so I never saw the facility in person.
Property loss:
The unit held high-end designer goods, artwork, studio equipment, jewelry, electronics, and custom lighting—items collectively valued at over $56,000.

Legal action taken:
I have filed a police report and begun civil proceedings for breach of contract, deceptive practices, and civil theft. Based on my experience—escalating fees, zero accountability, no communication, and unnotified disposal of my belongings—I cannot recommend Flex Storage to anyone.