Goflex Bewertungen 

103
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The entire process was disorganized, having to call multiple times to get details and times straightened out. The initial movers were unprepared with moving materials but we packed the majority of it... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The two guys came out and were super friendly. They asked before touching anything, super respectful and good-natured. Got things done quick even though the fridge took a little more work than expecte... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Joel and the moving team made such a big difference. They’re the fastest and most efficient team, while taking excellent care of my fragile items. I would never use another service after them!

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

BEWARE!! Scam like service. Moving labor only requires your credit card info and a $150 deposit They give you an estimate and will bill that amount regardless of how many workers arrive and work... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugs- und Lagerservice
  2. Umzugsunternehmen

Vom Unternehmen geschrieben

Full-service moving at a price you’ll love. Plus, storage, on demand delivery, and labor-only help — everything you need on moving day.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

103 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 97 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.4

Alle Bewertungen

(103)

98 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Easy to schedule and work with

Easy to schedule and work with! One of the workers DeAndre was AMAZING! The second worker was ok but arrived late and hard to locate which slowed our starting but overall good experience

25. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for taking the time to share your feedback! We are absolutely thrilled to hear that DeAndre was AMAZING and that you found our booking process so easy to work with. We will definitely pass your high praise along to him! At the same time, we sincerely apologize for the delay caused by our second team member. Punctuality and clear communication are massive priorities for us, so we will absolutely use this as a coaching opportunity with that mover to ensure every member of our crew operates at the elite level DeAndre showed you. Thank you for your business, and we wish you the absolute best in your new space!

Bewertet mit 5 von 5 Sternen

Fantastic experience

Fantastic experience! Helpful, Friendly, Hardworking! Everything you'd need in a moving company! I would highly recommend this service to anyone. Il definitely be using them again on the next move.

25. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for this fantastic review! Helpful, friendly, and hardworking is exactly what the Flex family strives to bring to every single doorstep, so hearing that we provided everything you need in a moving company means the world to us. We are incredibly grateful for your high recommendation, and we are already looking forward to taking care of you on your next move! Enjoy your new space!

Bewertet mit 5 von 5 Sternen

Amazing service and the movers were…

Amazing service and the movers were very attentive and friendly. Would recomend to family and friends.

23. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We love hearing this! Thank you for taking the time to share your experience. Keeping our service friendly, attentive, and stress-free is exactly what we aim for on every single job. We truly appreciate your business and your wonderful recommendations!

Bewertet mit 5 von 5 Sternen

Movers was on time was professional and…

Movers was on time was professional and they completed the move in a timely manner.

23. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for the great review! Showing up on time, maintaining top-tier professionalism, and completing your move in a timely manner is exactly what we aim for on every single job. We are thrilled to hear our team hit the mark for you. Thank you for choosing Flex, and enjoy your new space!

Bewertet mit 5 von 5 Sternen

Excelent from the very beginning...

From the very beginning, when joseph fro Flex helped me over the phone, he gave me a phone number to contact him as needed. He was excellent and did help me several times. The two movers Jean and Terry was excellent at their job. Friendly, kind made me fell appricated and listed to I my needs.

21. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you for taking the time to share your experience with Flex Moving! We pride ourselves on clear communication and attentive customer care, so it’s wonderful to know Joseph took such great care of you over the phone, and that Jean and Terry delivered exceptional service on move day. We truly appreciate your business!

Bewertet mit 5 von 5 Sternen

Company was on time

Company was on time. Pickup was great and professional. Move in was also great. They put everything where I requested. They were quick and did everything in the time frame. I would recommend them to anyone and if I need anything I will definitely call them

20. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for the wonderful review! We know how important it is to stay on schedule, so we're thrilled to hear our team was on time, professional, and efficient from pickup to delivery. Knowing that everything was placed exactly where you wanted it and that you would recommend us means the world. We look forward to helping you again whenever you need us!

Bewertet mit 5 von 5 Sternen

Loved my Movers from Flex Moving and Storage

Jahrice and Sabree were amazing movers. They were kind quick and ensured everything made it safely through the move. I'm so glad I decided to go with Flex Moving definitely has the most competitive pricing out there!

17. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for the wonderful review! We always strive to offer the most competitive pricing around, but we're even more thrilled to hear that Jahrice and Sabree took such amazing, kind, and quick care of your things. We are so glad you chose Flex, and we hope you love your new space!

Bewertet mit 5 von 5 Sternen

Great Job

These guys showed up and took care of business. Did a great job, didn't try to up sale unnecessary items. I would definitely recommend this company to anyone. Iwas completely satisfied. The people they sent out were super friendly and hard working.

14. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for the recommendation and for highlighting the hard work of our moving team. We pride ourselves on providing clear, transparent pricing without any unnecessary upsells, so it’s wonderful to hear you were completely satisfied with our service. We’re glad our friendly crew could bring you total peace of mind during your move!

Best,
Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

Truly the best moving experience I’ve…

Truly the best moving experience I’ve had. Affordable, timely, kind, and careful. Will use them everytime.

16. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are thrilled to hear that this was your best moving experience yet! Delivering timely, careful, and affordable service is exactly how we ensure a smooth, reliable move for our customers. We truly appreciate your support and look forward to managing your next move whenever you are ready.

Best,
Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

I did a local move

I did a local move. Customer service and set up were very professional, helpful, and nice. The movers came on time. They did a great job handling my things. All of my things got to my new place safely. I recommend Flex if you’re looking for movers.

14. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you so much for the recommendation! We are thrilled to hear that our customer service team made your setup so professional and that our local moving team arrived right on time. Ensuring all your belongings arrive safely and providing a smooth, reliable experience is exactly what we aim for.

Best,
Flex Customer Support Team

Bewertet mit 4 von 5 Sternen

Flex moving sucks. Jerry was great though

Flex moving storage is so disorganized and two of the three movers sucked. Jerry Washington was the only mover who went above and beyond for me. Hes the only reason why im giving a 4 star rating because Flex told me he will get compensation for my review. Otherwise, id give them a 1 star. Definitely wont be using this company ever again

14. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Thank you for sharing your feedback and highlighting Jerry’s exceptional work during your move. We are prioritizing a review of your move details immediately to ensure our high standards for coordination and service are met. Please send an email to support@flex.storage with your Booking Confirmation Number in the subject line so we can look into this further and make sure you’re taken care of.

Best,

Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

Joel and his crew did amazing

Joel and his crew did amazing. They got in and out as quick as possible.

12. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are glad to hear that Joel and his crew provided such an efficient and capable experience for your move. Our goal is always to provide a smart, streamlined process that respects your schedule while keeping everything under control. Thank you for choosing Flex and for highlighting our team's quick work.

Best,

Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

Flex Moving & Storage did a great job…

Flex Moving & Storage did a great job moving a large toolbox for us. It was short notice but they were able to schedule the move within a few days at a very reasonable price, even giving us a discount because we weren't moving it very far . Thomas contacted us the morning of the move to confirm the pickup and dropoff points and they were able to arrive earlier than scheduled. Thomas and his team worked quickly and carefully to secure and transport the box. Also Alex was very helpful (and patient) answering all my questions. Highly recommend this company!

9. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are glad our local team could coordinate such a quick turnaround for your toolbox transport here in the neighborhood. It is great to hear that Thomas provided the clear communication and early arrival we strive for, while Alex ensured all your questions were answered with care. We prioritize making these short-notice moves both efficient and affordable to give our customers total peace of mind.

Best,

Flex Customer Support Team

Bewertet mit 4 von 5 Sternen

I received courteous

I received courteous, fast service at a price within my budget

6. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are glad to hear our team provided courteous and efficient service at a price that worked for your budget. Providing transparent, value-focused solutions is a priority for us, and we are happy we could make your move both smart and affordable. Thank you for trusting us to manage your transition with the expertise and care you deserve.

Best,

Flex Customer Support Team

Bewertet mit 1 von 5 Sternen

It took numerous calls and emails to…

It took numerous calls and emails to get a correct itemized bill of lading (legally binding contract and receipt that shows services and costs - protects you from getting stuck with extra charges!)
Then only 2 of the 3 man crew showed up on move day, and one of them, it was their first day on the job. The guy in charge spoke extremely broken to no English. After numerous calls, and me letting the supervisors and billing, no way I'm paying full price when the services are not being provided. Eventually 3 other guys showed up to help pack, because the packing was taking so long with just 2 people working . Finally, the get the trailer (yes, I said trailer) loaded. Things I said to not load, got loaded, while other items were left at the old place!!! And at some point during the day, 3 of the workers left; the new guy and 2 of the guys who were sent by the company. So I'm back to only 2 guys to unload all my stuff. Some female worker showed up (apparently the 3rd to help unload)... It took the "team leader" 45 minutes to travel 4.1 miles...and I'm being charged by the hour. So he finally shows up with my stuff, and eventually gets the trailer backed into my driveway, and then they sit. Didn't start unloading the truck . They don't start unloading until billing contacts you to tell you the final costs and you pay. Nowhere in the bill of lading did it state payment is to be paid in full BEFORE unloading . One of the supervisors had reduced my final cost SOME. I DEFINITELY DID NOT GET $1150 WORTH OF SERVICE. The contents in the boxes were a hot mess, things from different rooms in the house going into the same box. The 3rd person sent to help unload my stuff, the female, sat in her truck the whole time the 2 guys unloaded everything. Why was she even there in the first place then?? My patio table is still sitting in my garage and not on the patio. I have to haul my lawnmower back to my old house to mow the lawn. Most of my furniture has dirty marks from hands and the trailer. I had to put my bed back together. They pretty much just put stuff down in my new house unless I was standing right there and told them to take items to specific rooms. Only about half of the boxes were labeled with what room the contents came from . I found cigarette butts lying around at both houses. I don't smoke.

It was a cluster F*** day from the beginning -when the new guy showed up at my house at 7am!! It was the worst move I have ever endured, especially for the cost I ended up paying .

DO NOT USE THIS COMPANY. Communication is ridiculous. They tell you one thing, but reality is totally different. Truly a nightmare. And they are not that cheap to begin with . Go with a quality moving company.. not this "company"

27. April 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Hello, thank you for letting us know about your experience. Please reach out to us at support@flex.storage with your Booking Confirmation Number so we can review your move details.

Best regards, Flex Customer Support

Bewertet mit 1 von 5 Sternen

Stay away from this company!even their…

Stay away from this company!even their employees and contractors showed up and warned me - cancel! They weren’t prepared this is horrible ! At the final moment flex messed up royally

5. Mai 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Hello. Thank you for letting us know about this. Please email your Booking Confirmation Number to support@flex.storage; we’ll be able to access your account and look into this further.

Sincerely, Flex Customer Support

Bewertet mit 1 von 5 Sternen

Thieves

Thieves! They stole my belongings
Have reported to the police
Do not hire them they are a bunch of lazy amateur movers who come with the intention to steal and take your home valuables
Do not hire
They are scammers

18. April 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We have already begun looking into your service details to prioritize a review of your move and ensure we make this right for you. This level of service is not our standard, and we are moving quickly to get to the bottom of what happened. Please send us an email to support@flex.storage with your Booking Confirmation Number in the subject line so we can review your move details immediately.

Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

My experience with flex moving was…

My experience with flex moving was great!, they were very fast and efficient as much house items and furniture I had it did not take long for the move to be completed, I was very satisfied n happy with the work, totally recommend using this again in the future. :)

17. April 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are pleased to hear that our team provided the fast and efficient service needed to handle your furniture and household items with ease. It is our goal to be the smart, capable solution that makes the moving process feel completely under control. Thank you for the recommendation, and we look forward to assisting you again in the future.

Best,

Flex Customer Support Team

Bewertet mit 5 von 5 Sternen

I had a great experience with this…

I had a great experience with this company from start to finish. The team was professional, punctual, and handled all of my belongings with care. They worked efficiently without cutting corners, and everything arrived at my new place in perfect condition. What really stood out was their communication—they kept me informed throughout the process and were quick to answer any questions I had. Moving can be stressful, but they made the entire experience smooth and hassle-free.

I would definitely recommend!

10. April 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

We are glad our team could provide the professional, punctual service you deserve for your move. It is great to hear that our proactive communication and careful handling gave you peace of mind throughout the process. Thank you for recommending us as a smart, reliable solution for a smooth transition.

Best,

Flex Customer Support Team

Bewertet mit 1 von 5 Sternen

Bait and switch scam

Update: 5/11/26:

The company is now attempting to "settle" my complaint by using my own security deposits. On 4/29, a representative (Kendall) explicitly promised a $250 refund as compensation for service failures and "extenuating circumstances." However, the company has now informed me that because they returned my initial deposits, they will not honor the additional $250 compensation.

Essentially, they are using my own money to cover their "settlement" offer. It is a total bait-and-switch on a written promise of compensation. I have forwarded this entire exchange to the Pennsylvania Attorney General as part of my active complaint. Future customers: beware of written promises from this company—they do not intend to honor them.

Original review:

Run! This company is a scam operation that takes upfront deposits with no intention of providing the contracted service, then effectively steals your money when they fail to show up.

I contracted them for a residential move that involved two 24-foot trucks and a four-man crew. At 7:58 PM the night before my move the next morning, Michael Akortia, the area manager, attempted a blatant bait-and-switch, telling me they were only sending a single trailer towed by a pickup truck. When I demanded they honor the original contract, the lies began. We spent our entire moving day being misled about arrival times and "second drivers" that never existed. After waiting the entire day hours past our window, we were finally told by Michael only three people were available—and they never even showed up.

My wife and I were left stranded and forced to rent a U-Haul to move ourselves, yet Flex Moving has decided to keep my deposit. Despite multiple attempts to resolve this, they have refused to issue a refund for a move they never performed. My "account manager," Wes Morgan, was all smiles during the sales process but has flat-out ignored every email and voicemail I’ve left since they breached our contract.

This isn't just bad service; it is theft by deception. They lure you in with a professional sales pitch, fail to provide the equipment or labor promised, and then ghost you while sitting on your payment they stole. I will be reporting them to the Attorney General for consumer fraud. If you value your money and your sanity, stay away.

16. April 2026
Bewertung ohne vorherige Einladung
Goflex-Logo

Antwort von Goflex

Hello. Thank you for your feedback. We’re going to look into the details of your move. Kindly email us at support@flex.storage with your Booking Confirmation Number so we can assist you.


Kind regards, Flex Customer Support

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr