Terrible after-sales customer service from Glossop Caravans. We purchased a Camptech Cayman awning, but upon first use, we found a rip in the side skirt and a missing curtain fixing clip. While t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’ve bought several items from Dominic at Glossop Awnings & their customer service is outstanding. Dominic has gone out of his way each time I’ve been looking for an item, searching their warehouse, s... Mehr ansehen
Unternehmen hat geantwortet
Today we visited the awning department at Glossop caravans with some awning poles that had come apart. Dominic Pole cheerfully repaired the poles in a matter of minutes and demonstrated how we coul... Mehr ansehen
After being let down when our awning didn't arrive, they gave us another, more expensive one in place of it Delivered within a week Dom was our salesman and couldn't have been more helpful We erec... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent advice and offered good price…
Excellent advice and offered good price for Fiamma awning
Excellent service from the entire team
Excellent service from the entire team, from start to finish! With having bought our caravan from the Glossop’s and having the extra discount, we couldn’t find better prices for our new Diamond awning! We can’t wait to put it up this weekend with the lighting, it will make a huge difference!! Thank you!
Air awning
We bought a new awning. The guys in there were very helpful and knowledgeable. Can’t wait to be putting it up for the first time on our next holiday
Great service from staff
Great service from staff, great price, gave us a great deal on a bundle
Shaun was so helpful and knowledgeable…
Shaun was so helpful and knowledgeable answering all our questions being first time buyers
Really looked after by Shaun
Really looked after by Shaun, so helpful, knowledgeable and a gentleman. A pleasure to deal with buying our first van! Thank you!
Great customer service
Fantastic deal & service, thank you
We purchased a new awning just over a year ago and although the awning was fine we felt we could do with having a bit more space, I rang Dominic in the Glossop Caravans Awning Dept who couldn’t have been more helpful, I explained what we wanted and he did me a fantastic deal including a new carpet, poles and storm straps, I wouldn’t hesitate in recommending Dominic and Glossop Caravans to anyone, thank you 👍
Placed order on 29/04/25 still haven’t…
Placed order on 29/04/25 still haven’t received my awning. Have tried to call, no answer. Have emailed several times, no reply. Have messaged on Facebook, no reply. Have tried WhatsApp, no reply. Not sure what to do at this point, wouldn’t recommend based on my experience.
Ordered the caravan awning
Ordered the caravan awning, heard nothing about delivery, so sent several emails, no reply, so phoned them, told me my awning was out of stock, and would take about 2 weeks to get ! Thanks for nothing ! Why did you not inform me of this delay, terrible customer service

Antwort von Glossopawnings
Amazing Service
Purchased a Vango Air 360 Proshield sun canopy and carpet. Telesales lady was super helpful and answered all my questions. Matched a competitors price as promised on their website Received it all the next day.
What more can you ask for.

Antwort von Glossopawnings
Glossop took my order and the cash for…
Glossop took my order and the cash for an awning Porch extension from Outdoor Revolution and then ignored all communications and phone calls for two months. Finally received an email today after my sixth chaser to say the product is out of stock and now discontinued. I am now lumbered with an awning, bought elsewhere, that I bought on the basis of it being extendable with the porch, which is not now fit for purpose. I will review Outdoor Revolution separately, but the customer service from Glossop Awnings has been terrible.

Antwort von Glossopawnings
I was sent a message asking me to…
I was sent a message asking me to review my order, I haven’t received it yet and I don’t know when it is coming.

Antwort von Glossopawnings
Great Customer Service
I ordered a CampTech sun canopy on Fri 2nd May - the next day the side panel set arrived and the main canopy arrived today, Sun 4th May. I had not paid for any special next day delivery, the standard free delivery option was included.
I had also messaged them via the chat option, re a request to match the price I paid to another sites price - they did this very promptly and refunded the difference. Great customer service and super fast delivery on a BH weekend, incredible, thank you.

Antwort von Glossopawnings
Ordered an air windbreak on Friday
Ordered an air windbreak on Friday, but due to bank holiday it wasn’t getting sent until Tuesday for delivery on Wednesday, phoned up for tracking details on Tuesday, got tracking details, tracked on Wednesday to find out a time being delivered, no tracking, contacted Glossop who advised it was sent yesterday and will be delivered today, if not delivered then contact us later, call from Glossop letting me know it didn’t get sent yesterday as no room on van, had someone wait in all day for nothing, absolutely disgusting service

Antwort von Glossopawnings
Glossop awnings 5/5
Glossop awnings deserve 5/5 based on our experience. Staff there were helpful and cheerful both on the chat function and over the phone. They price matched a caravan awning immediately with no quibbles. They dispatched it the same day and the next afternoon it was up in the garden.

Antwort von Glossopawnings
We ordered a garden chair at midday on…
We ordered a garden chair at midday on Tuesday, it was delivered at 7.10 am the following day , in perfect condition. Excellent service!
Well done 👏
Shocking customer service!!
Absolutely shocking customer service!!
Don't reply to emails regarding orders, no delivery updates, half off order missing, quick to take your money!
And still not rectified!
Stay away awful customer service
Impressive product knowledge
Purchased the sunlight air pro awning, very helpful team with impressive product knowledge.
Amazing windbreaks do what they say on…
Amazing windbreaks do what they say on the tin
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







