GBW (Formerly known as GAPbuster Worldwide) 

GBW is a good company that I have been part of for many years.

Whilst there have been some delays in payroll, GBW has paid me for all my assignments.

とにかく支払い遅延がひどい。三か月先が常態化している。その度にお決まりの詫びメールで反省の色が全くない。聞けば、ここ十年来そんな調子らしい。制度上は請負契約とのことで、相手都合でいきなり登録解除される。ネット上では古くから問題視されていた。真面目な日本人に付け込むとんでもない会社である。

Not understanding what the fuss is about, my check came with the assignment, maybe they were changing ownership seem they are still here so they must be doing something right, everyone is in such a rush, at this time I have no complaints and I love that they are going on a honor system I absolutely love it when I am trusted by someone, that's the old school way treat others the way you want to be treated

I have been doing assignments for Gapbuster (GBW) for many years with no problems at all but since they became GBW things have been getting worse & worse. The payments for various assignments has been getting lower & lower which has been happening with other companies so this is understandable. The main real issues are the non payments, the slower payments & mis-leading assignment information. I am in the same boat as most recently. I did a few assignments in November 2019 & only just received my part payment for them in April nearly 6 months later. I should have received £120 but I actually only got £70. When I queried this I was told that the reimbursement was included in the fee which is not how it was shown on the assignment notes. GBW do not seem to value or appreciate their shoppers any more. There are many other better companies out there that do prompt payments & no messing you about.Steer clear !!

Al 15 jaar shopper in nederland. Altijd goed en snel betaald. Alleen laatste jaar gaat steeds slechter. Steeds later betalen. En nu in april nog aan het wachten op geld van november. Geen aanrader dus.

Stay away from gbw. Never pay you right and always a problem with them. Dont answer phones and takes a week for an email back but still dont solve problems. Was waiting months to get paid and then I dont get the amount I was suppose to.

This company is ridiculous..

As to your reply,
It took months to get paid from you guys. Yous dont explain everything correctly and dont pay what the agreed pay is for an assessment.
Of course if you look at my OLD Account it's up to date because I have left when I received my last payment and it was like rocket science trying to get paid from you.....

Again people stay away

Don’t take any assignments! Report them to IRD if you are in New Zealand. Start protesting and shut this company down. They will waste your time and not send any payments. Have also been communicating with them over 3 months and they keep having excuses for not paying.

Untrustworthy Company.

I have completed multiple assignments for this company and I am yet to receive payment from August. December and January! They are quick to contact when they need something done. I have emailed and emailed about this and I am yet to receive payment.

They need to take responsibly and pay up the money I have earned. I believe I am not the only person that chases for money.

They haven't paid me and are ignoring all my messages and emails. They are very fast to contact me when they need a job done though. Stay away from this company. Just a waste of time, effort and your money.

Like many others, still not paid for December. Other shopping companies pay, skip this one.

Worked for GAPbuster before had been paid -no problem.
So when offered assignments for Smartphones, Specsavers and others accepted. Plenty of convincing calls and emails from GBW.
Did several assignment for GBW in October 2019
Still not paid. Calls not answered,enquiries coming with lame excuses
Finance Departments problem etc and closed , as solved.
New emails with job offers coming every few days,no mentioning when and how they will be PAID !
Not happy Joe

I'm a Singaporean. Did 6 assignments for GBW in Nov 2019 and currently (March 2020), still have not been paid. Email them couple of times to follow up and by now no longer getting replies, which is extremely frustrating. This is fradulant behaviour and I hope there is a way people like myself who committed time and effort can get justice.

Finally got paid! Do you realise that being nice or aggressive to them won't solve anything? So you might as well send swearing and abusive emails.

I have worked for years for Gapbusters. Over the last few years payments are getting slower and slower. My self and my 2 sisters are owed alot of money since last October. We have emailed, been called Malaysia. Still the same, payment is late. WHEN George was there payment was on time and if you were promised money towards mileage you got it. I did 4 visits to Post Offices, all were 100% but Gapbusters have said they were completed invalid. I asked why and I got no reply even though I know these reports were 100 % as I performed them many times before. I believe they submitted them and kept the payment. In the beginning Gapbusters had all McDonald's, B & Q and Compu, but due to their negligence they have only An Post now. As a mystery shopper I would not encourage you to sign up with Gapbusters. Months to get paid, of your lucky. Not been paid for mileage which is the main way to make money. I or any of my family will not complete anymore visits for Gapbusters, until we are paid in full which is in the region of €3000 in total for me and my family. I highly recommend against signing up with this company.

I have been waiting for my payment for assignments done in Nov 2019. They kept saying it’s the finance department having technical issues. I did a lot of assignments in Jan and Feb 2020. Now I am not sure if I would be paid. I am definitely going to call the office and lodge a complain.
I also have a list of assignments in March. I am not doing them until I am paid.
They shouldn’t be allowed to operate if they can’t pay the shoppers. I believe they are still receiving payments for the jobs that we have done. Plus they kept sending emails about increase payments which is totally ridiculous and unacceptable.

Horrid experience. Performed shop back in November 2019. It is almost March 2020 and I am still awaiting payment, as well as reimbursement. I have reached out via their 'enquiry' option several times and the responses are 'We have notified the finance department' and then they close the enquiry with a 'Solved'. No, my enquiry was NOT solved. I have not received payment. Finally, I reached out to their client (called the corporate office) and requested assistance. Never again with this company. Shouldn't have to chase down payment.

Reward outstanding payment of after November.
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Bankrupt?

Head Office
GBW (GAPbuster Worldwide)
Level 4, 99 Queensbridge Street
Southbank, Vic 3006
Australia
T: +61 3 9999 8231

contact head office for all outstanding projects that havent been paid!