www.furnitureoutletstores.co.uk Bewertungen 

266
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I visited the Wickford branch to purchase a sofa and just wanted to give a special mention to Ricky and Louie. The service from both of them was absolutely fantastic from start to finish — so he... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The sale reps were most helpful and knowledgeable and made our choice so much easier that along with Gayle from the head office who went far along to help us with decisions as to designs delivery and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Recommended by a friend during to the selection of items without the hassle of going to different stores. Two types of sales people , one followed us around the store the other ignored our questio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a fab experience in the Wickford store. Paul couldnt have been more helpful and helped us get everything we need. Was very patient and informative ☺️ would 100% go back!

Unternehmensdetails

  1. Möbelgeschäft

Vom Unternehmen geschrieben

We are delighted to introduce our exclusive Furniture Outlet range directly to your home through the launch of our web store at www.furnitureoutletstores.co.uk. We're different from other online furniture stores because you don't have to wait a long time for your furniture to arrive. Every item of furniture showcased on our website is immediately available for fast delivery & assembly in your room of choice by one of our expert two-person teams, providing you with a swift and seamless online shopping experience unparalleled elsewhere. Our extensive online range includes modern sofas, corner sofas, recliners, sofa beds, armchairs, dining sets, dining tables, dining chairs, beds, ottoman storage beds, mattresses and more. These are not clearance items, but brand-new pieces specifically crafted for Furniture Outlet. Embracing the latest trends in home interior design, we are committed to staying ahead of the curve by consistently adding new products, colours and materials to our Furniture Outlet online range. Experience the convenience of high-quality, excellent value furniture delivered straight to your home.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

266 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(266)

116 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service and product

We were looking for comfortable dining room chairs, and were fortunate to visit some friends who had just purchased some beautiful Venice swivel chairs from Furniture Outlet.
Having sat on them for most of the day, and finding them extremely comfortable, we decided to go straight on their website and order 6 chairs in the Teal colour - which is beautiful.
Their service was brilliant. The chairs arrived 4 days later, two lovely guys built them in no time at all and put them in my dinning room.
Where we have been enjoying them ever since.
We would thoroughly recommend Furniture Outlet and the Venice swivel chairs.

12. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Rocky, what a truly brilliant review! Delighted to know you love your new Venice chairs. Thanks for sharing!

Bewertet mit 4 von 5 Sternen

Good service.

Good service.. Professional staff

21. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you, Kofi. We hope you shop with us again in the future.

Bewertet mit 5 von 5 Sternen

Ordered a beautiful shabby chic…

Ordered a beautiful shabby chic sideboard , it is absolutely exquisite,.I love it..arrived on time ,unpacked and placed in position...delivery guys were amazing...thankyou furnature outlet...I've Benn a customer for many years and been very happy with your service every time...thankyou

21. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Bonita, you made our day! Thrilled you love your exquisite shabby chic sideboard and our team provided amazing, on-time service. It's always a pleasure to serve long-time customers like you.

Bewertet mit 5 von 5 Sternen

Today I went to your store and had…

Today I went to your store and had amazing service by an Irish lady. She provided excellent suggestions for exactly what I wanted for the new house I recently purchased in Colchester. I will definitely recommend your store to all the neighbours, as there are several who have recently moved into my area. Can’t wait for the items to arrive. I will definitely be going back as I have a spare bedroom I need to furnish. Best. Tim

11. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

What a brilliant review, Tim - thank you! Look forward to helping you furnish your spare bedroom on your next visit.

Bewertet mit 4 von 5 Sternen

Rubbish customer service in Charlton

Amazing furniture, rubbish service in the Charlton Store. Bed was not delivered on said date due to wrong colour input on their end, we had to chase to find this out. We asked for delivery refund, which was honoured, then on re-delivery date, we got a call to say the wrong colour had been sent so they offered a 10% discount. Asked if a further discount can be offered which was refused. We had to accept it as we needed the bed immediately albeit the wrong colour. Manager’s attitude stinks! Lacks customer service!!

A few hours later, the General Manager (I think), called Dave, who was also super helpful in store, rang us to give us a voucher and some more discount because of the issue we faced. For that, I have amended this review because he was very apologetic, unlike the supervisor/manager we had to deal with. Thank you Dave!

19. April 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for taking the time to share your experience.

We sincerely apologise for the inconvenience and frustration caused by the issues with your delivery and the service you initially received at our Charlton store. This is certainly not the level of service we aim to provide, and we will be reviewing the handling of your order internally to prevent similar situations in the future.

We’re pleased to hear that Dave was able to step in and help resolve the matter to your satisfaction. Your kind words will be passed on to him, recognition like this means a great deal to our team.

Thank you again for updating your review and for your patience throughout the process.

Bewertet mit 5 von 5 Sternen

Visited your new Charlton store & found…

Visited your new Charlton store & found the most gorgeous art & two amazing lamps

Staff were very helpful & store was very well presented. I will be back!

13. April 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

We appreciate your visit and kind words, Sid. Looking forward to seeing you again!

Bewertet mit 5 von 5 Sternen

I recently purchased a sofa bed settee…

I recently purchased a sofa bed settee and a bed from wickford branch, I was so impressed by the excellent customer service from Paul.
Paul was so helpful, as were all staff .
My sofa and bed arrived as planned with 2 very helpful staff from Leigh on sea branch. I’m very happy with my purchases. I have also bought items from Leigh branch and been satisfied with all my items

16. März 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thanks so much for the lovely feedback, Christine. We're so glad you're happy with everything!

Bewertet mit 5 von 5 Sternen

My sofa was more stunning than the…

My sofa was more stunning than the pictures, absolutely love it.
The 2 gentlemen that had to carry it to the first floor for me as our lift is broken, we're diamonds bles them.
We had a laugh together as they were unwrapping and putting the legs on the sofa for me.
Excellent service from start to finish 🥰

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Many thanks for sharing your review, Janette. We strive for excellent service from start to finish, so it's fantastic to know we achieved that for you. Enjoy your beautiful new sofa!

Bewertet mit 5 von 5 Sternen

Had to return item today was served by…

Had to return item today was served by Bobby who was extremely helpful. Excellent customer Service given wiuld definitely come back!! Thanks Bobby n Well Done you are absolutely wonderful at your job.

23. März 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

It's fantastic to know you'll definitely be coming back - that's the highest compliment we can receive from our customers! Thank you Shaheen. We look forward to seeing you again.

Bewertet mit 5 von 5 Sternen

High quality products

High quality products, really good value. All members of staff have been very helpful, professional and friendly. Will definitely be ordering from here again. Highly recommend.

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Hello Beth, it’s great to hear that our products and team made a positive impression. Your recommendation means a lot to us.

Bewertet mit 5 von 5 Sternen

lovely shop lovely helpful people…

lovely shop lovely helpful people bought sone towel for 4 pound nice bedding stuff very cheap nice stuff will go back again

22. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thanks, Geraldine. Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

Furniture Outlet a great company

I found Furniture Outlet to be very helpful with the whole process of buying and sorting out delivery. Checking in with texts and calls to make sure all ok. My sofa is gorgeous and comfortable and the delivery guys were lovely, friendly and built the sofa including making a fuss of my dog who also loved them. Highly recommend this company and will definitely be using them again. Thanks

7. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Hello Wendy, thank you for the wonderful feedback and for recommending us. We really appreciate you sharing your positive experience with our dog-friendly delivery team and your new sofa!

Bewertet mit 5 von 5 Sternen

Super quick delivery and exceptionally…

Super quick delivery and exceptionally quick installation of bed. Would highly recommend.

18. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you Laurie, we’re delighted you had a great experience with our quick service.

Bewertet mit 5 von 5 Sternen

Amazing price, quality and service!

Blown away by the quality of the chairs we bought (6 dining chairs), the amazing price and, to top it off I ordered them on a Thursday and they arrived on Monday! Delivered by two super helpful and friendly guys. I cannot recommend this company enough, I was nervous to order as the prices seemed too good to be good quality furniture, I shouldn't have worried, I highly recommend them.

30. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you so much for your wonderful review, Emma. We understand that ordering online can be daunting, and we’re thrilled that we could exceed your expectations. If you need anything else in the future, feel free to reach out!

Bewertet mit 5 von 5 Sternen

Great service

After reading reviews I visited the Colchester store and despite my initial reservations I placed order with helpful sales team unfortunately I was advised day before delivery there would be a delay of a week I thought to myself here we go!! I called store and the customer service was polite and called me to explain and rearrange delivery for one week later
On the delivery day I had a call to advise of time and two delivery guys arrived on time and were so helpful
The furniture was really good value and super quality but the overall customer service was outstanding even when I was moaning!! (Sorry) there are many out there that could learn from you So thank you all so much

11. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for your kind words, perfume. Your feedback means a lot to us.

Bewertet mit 5 von 5 Sternen

Great service and even greater products…

Great service and even greater products cannot wait to buy more
The Oakford table to amazing quality and looks very luxurious very strong and sturdy table
The guys who delivered the table were very professional and friendly

6. November 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you so much for your wonderful review, SD.

Bewertet mit 5 von 5 Sternen

Friendly, timely, professional, and trustworthy

Staff was friendly, delivery crew were early and cheerful, everything was handled professionally from the start. Will certainly be trusting Furniture Outlet again in the future.

14. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you, Tanner. We’re grateful for your feedback and can’t wait to welcome you back.

Bewertet mit 5 von 5 Sternen

We spent ages looking for the right…

We spent ages looking for the right sofas but no luck. We popped into the Wickford store and straight away saw two designs we loved. The staff were more than helpful and not pushy, plus delivery could be made within the week rather than months later from the larger furniture outlet stores. The sofas arrived and were assembled and the friendly staff checked that we were happy. Over the moon with our new sofas and a LOT cheaper than we expected. We have had friends comment on them when round and they too are looking at purchasing from Furniture Outlet. Highly recommended all round 👍

14. November 2024
Bewertung ohne vorherige Einladung
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Antwort von www.furnitureoutletstores.co.uk

Thank you for your kind words, Adrian. We’re thrilled you love your new sofas and had a great experience with us.

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