Flybe Bewertungen 

Flight from Birmingham to Glasgow cancelled on the morning of travel, email notification they sent me stated that the flight from Belfast to Glasgow was cancelled so confusion until i could see on the departure board that my flight to Glasgow was cancelled. No alternative offered so had to book with EasyJet at the 11th hours which cost an additional £100+. My return flight was suppose to be the next day, that was cancelled and again the email was incorrect information, it stated that my flight from Birmingham to Glasgow was cancelled ( i was already in Glasgow!). I had no choice but to book a train to come home which took 7.5 hours at a cost of £125. I have since spent almost 3 weeks trying to get my money back and have been completely ignored, hung-up on and told to wait for a reply. It doesn't take 3 weeks to reply to an email?? So far they are refusing to give me any of my money back and to wait for an email from the customer service team but if they don't email me or reply they have just taken over £100 and are showing zero interest in refunding me (or any communicating at all). i have ran out of options which i guess is the plan. I strongly suggest you avoid Flybe as they are crooks . I was very polite and showed a lot of patience but its pretty obvious to me that i'm being ripped off and treated poorly so its got my back up now. AVOID!

Flight got canceled two days in a row without any explanation or plan b from the company.

Just the worst. Flight on Wednesday was cancelled whilst I sat at the airport. Flight on Thursday two hour delay. Flight on Saturday two hour delay. Absolutely nothing offered from customer service. When you can avoid Flybe.

The flybe flight was amazing to Glasgow from Birmingham on time arrived early complimentary drink and biscuits very cabin crew always smiling they where worth the money and they where better than the easy jet flight on the way back

Utter rubbish. Flight cancelled from Edinburgh to Belfast with no other options. Just seen the same Flight had been cancelled again while waiting for a flybe flight from Belfast to Birmingham ..which has been delayed 2 hours due to a flybe software glitch. Please avoid at all costs, as flybe's return has set the bar even lower.

Rude, nonchalant and hostile staff. Cheap aircraft. Couldn’t check in online. No help over the phones. I’d advise you pay the bit extra and go with a different airline. Will never fly again.

Worst flight on earth! Just save yourself sometime and avoid this horrible airline ( which is not even an airline!)

Belfast to Southampton both flights on time and great customer care. Used airport assistance travelled with medical equipment and a scooter. Brilliant service. Exceptional staff. Cannot fault the new Flybe. Aircraft comfortable and coffee and biscuits very welcome. A* from me.

I have booked and flown 3 flights this week with the new Flybe; Southampton belfast, Belfast East Midlands and Belfast Southampton.
The experience was exceptional, polite smiling staff at checkin and on the planes. Simple and easy booking and check in process. Great landings a on board experience. I met and talked with Kevin the Crew Manager, he was engaing, sharp and customer focussed as well as fully cvommitted to his pilots and cabin crew.
I hope they hae a very successful future as they build their portfolio of flights.
Well done Flybe,

Mark (Poole)

I am very curious how Flybe are still allowed to operate. I've been stuck at Heathrow for 72 hours, 2 canceled flights - no way home and no compensation. Either all of their planes are defective, or the flights are not fully booked so they're canceling to combine flights. Such incompetence and no respect.

Heathrow London - Amsterdam flight. Was told during check-in onto the plane that my trolley could not go on the plane. Actually ALL trolleys were taken from the passengers. We were told that the trolleys would be waiting for us when exiting the plane. Of course they lied. ..so we had to wait at Schiphol airport for 2 hours for our small trolleys. Never flying again with this airline.

Terrible, our flight was delayed by over 10 hours:

I wish I had read these reviews before booking with Flybe. Our flight from Birmingham to Belfast was initially delayed and then after 3.5 hrs at the airport it was our car rental company that told us the flight was cancelled. There was nobody there to speak to and nobody to help find accommodation for those people flying home. Our return flight was then also cancelled and rebooked for later the same day but there was chaos at the airport as other flights had also been cancelled. Never again.

Flybe should be banned from operating and the route assigned to another operators. Flybe has comical name of “fly-may-be” and the airline is true to type! There is no time the flight is not delayed or cancelled! I had worst experience of lifetime on 7th of October 2022. 15.45 flight was cancelled and I was rebooked for 20.35 but email sent to me stated 20.35 of 8/10/22. I was at the airport anyway so I waited. At 19.00 the 20.35 was also cancelled and we waited till 21.10 to understand we were booked to travel 7.10 on 8/10/22. Time now is 8.08. This flight is again delayed.

The airline is a joke and doesn’t even merit one star

I would t even give you a one star. Even after your buy out your levels of cars are appalling. Flight cancelled with no notice. Stranded in Belfast and no way of getting home. No service, no communications. Held us in the airport for 4 hours before telling us and your staff went home. I will never fly with your airline again and would choose sea over using your airline!

"Out with the old flybe, In with the new flybe"
We thought we would give new flybe a turn, but what a blunder that turned out to be, on our part. We booked return flights, Edinburgh to Belfast, but unfortunately due to unforeseen developments,we could not travel on the dates booked,so asked flybe about rebooking at a later date. We we quoted £45 per person, per flight which would total £180 . For goodness sake, that was just short of the price for the original flight tickets !
What a total rip off stinger that would have been and when we asked for a full refund,oops sorry, we are a non refundable airline ! So bye bye flybe, will never again book any flights with this absolutely appalling greedy company. This is not the way to encourage people to use your airline !!

For the sake of balance with other reviews on this site my recent round trip from Birmingham to Edinburgh was actually ok. Both flights left on time, staff were good and no issues with cabin baggage. Whilst plane was very cramped for my 6 ft 2 frame the cost, by booking in advance, was so much cheaper than other rivals that it made up for any temporary discomfort. If the price was right i'd happily use them again for a short haul trip and just hope i don't run into any problems!

WORST CUSTOMER SERVICE EVER DO NOT TRAVEL WITH THIS AIRLINE

I was due to fly from Amsterdam to Birmingham but as I was checking in the lady told me the plane was too small and I would have to put my cabin bag which met the dimensions for cabin baggage in the hold as checked baggage. I said that was fine but then she told me I would have to pay extra. I had already paid £120 extra for my checked baggage and the cabin baggage was included with the ticket. I refused to pay extra to put my cabin bag in the hold and told them it should be up to them to cover the costs or allow me to take the bag into the cabin. She refused to do this then the lady sitting next to her got involved and told me they wouldn’t let me board the plane if I didn’t pay extra. I refused to accept this and told her I wasn’t going to pay extra when it was already included in my ticket, she then had a total meltdown and told me to F*** off. That really shocked me and turned the disagreement into an argument. The next minute whilst I was still discussing this with the lady checking me in she called security and had me taken off the flight. I asked to speak to a manager and they refused to call anyone or help resolve the situation. In the end I had to buy another ticket for a different flight. I won’t be flying with Flybe ever again and I would advise anyone thinking of booking a flight with them to think twice as the customer service is non existent and no one at Flybe is prepared to help. They will certainly ruin your holiday.

Via Flybe een vlucht naar Heathrow geboekt op 1 september 2022. Vooraf de voorwaarden op de website over de maten voor de cabinebagage bekeken en de maten van onze kleine koffertjes na gemeten. Waren ruim binnen de door FLYBE op hun eigen site gegeven afmetingen. Vervolgens bij balie 18, vertrekhal 3, op Schiphol begon het gedoe. De grondstewardess die de afhandeling deed, gaf aan dat onze koffers te groot waren. Dat gebeurde terwijl ze niet op de band stonden en zonder de afmetingen op te meten. Kennelijk een heel geoefend oog hier voor. Ze konden alleen mee als er extra voor betaald werd. Door haar werd met enige regelmaat gezegd dat alles anders ging bij FLYBE. Flybe vloog met een heel klein toestel en die koffers konden niet in de lockers boven ons in de cabine. Wat we ook voor verweer hadden, het was of extra betalen, of de koffers gingen niet mee. Op zo’n moment kun je niet anders of het familiebezoek valt in het honderd (en daar rekent men vast ook op). Onder protest betaald. De koffers werden voorzien van een gele VALET sticker en we moesten de koffers op het platform in een kist doen, waarna ze in het ruim geladen worden. Op het platform aangekomen stond er geen kist en de bagagesjouwer schonk geen aandacht aan ons. Koffers dus meegenomen de trap op naar het vliegtuig, waar een vriendelijke stewardess ons begroette, de koffers zag en geen enkele opmerking daarover maakte en ons onze plaatsen wees. Zonder probleem kon ik vervolgens beide koffers in de lockers boven ons opbergen en ook het sluiten van de locker gaf geen enkel probleem. Hoezo te groot??? Ik heb deze klacht onder de aandacht gebracht van FLYBE. Dat kan alleen via mail en je moet zelf de Engelse vertaling aanleveren. Net bericht gekregen en je raadt het al: ze gaan de extra kosten niet terug betalen, want ze hebben de afmetingen voor handbagage aangepast (kleiner gemaakt). Dat dit niet op hun website was vermeld, was geen reden om de klant gelijk te geven en terug te betalen. Nog nooit eerder zonder schrijnend gebrek aan klantgerichtheid mee gemaakt…..en u raadt het al, dit was echt de laatste keer bij FLYBE. Behalve deze review zal ik het niet nalaten om waar dan ook deze ervaring met anderen te delen.

A problem at the departure gate meant I had to call on a FlyBe rep to help resolve. He didn't, told me I should have arrived earlier and ran off mid conversation with security, I wasn't allowed to board my flight. Absolutely awful, do not fly with FlyBe if you want to actually board your plane.