I've had two knives for almost 10 years and absolutely love them. The other day, one of them broke which was a bit annoying but what a response. I hadnt realised they come with a 25 year guarantee an... Mehr ansehen
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Das sagen Bewerter
Your call is answered promptly by a person not a chatbot. Real conversation, really easy to understand, extremely helpful. Product; 5inch Santoku knife is superb. Could come with a box of plasters f... Mehr ansehen
I've used Flint & Flame knives for years and they are a real pleasure to use. Recently I bought a set of barbecue tools in a beautiful roll at the Audley End Garden Show. They're such a joy! We had a... Mehr ansehen
So chuffed with latest purchase. Off set bread knife in the Pro series - so good! I have small hands and a bad grip, so the wiggly pattern on the knives reduces slipping for me, much easier to hold. B... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Flint & Flame UK creates high-quality kitchenware and outdoor cooking products built to make cooking easier, more enjoyable, and consistently delicious. Known for our precision-made German steel knives with comfortable, well-balanced handles, we also offer a growing range of tools and equipment designed for serious home cooks and professionals alike. Alongside our award-winning knives, ranging from versatile chef’s knives to specialist fillet and boning blades, we also produce premium cookware and outdoor cooking solutions, including our popular wood-fired plancha. Perfect for grilling meat, fish, and vegetables with incredible flavour, it’s just one example of how we combine performance, durability, and style. Trusted by chefs, food lovers, and game enthusiasts who value tools that genuinely perform, Flint & Flame knives are built to last and backed by a 25yr guarantee. From the kitchen counter to the garden grill, our philosophy is simple: create quality equipment that feels great to use and delivers exceptional results. Whether you’re preparing a quick midweek meal or hosting a feast for family and friends, Flint & Flame’s knives, cookware, and outdoor products give you everything you need to cook with confidence, precision, and flair.
Kontaktinformationen
Brookdale Farm, RH14 9EA, Billingshurst, Vereinigtes Königreich
- 01403 740320
- info@flintandflame.co.uk
- www.flintandflame.co.uk
Bittet Kunden um Bewertungen
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What a fantastic company to deal with…
What a fantastic company to deal with and the knifes are fantastic
⭐️⭐️⭐️⭐️⭐️
I experienced the best in Customer Service after a referral from a friend about these great knives! Honestly the best, most attractive and sharp knives I have ever owned. Presentation is excellent too. 100% 🤗
Always excellent products
Always excellent products, thank you. I have a big collection now and love these knives and oven gloves. Thanks team
another excellent knife
the knife arrived quickly, very well packaged and is extremely useful. I've added it to my collection of these knives, they're all really good quality and stay sharp for ages if you take care of them. The only knives I use for cooking/chopping etc now. nothing else comes close
Lovely knives at a good price.
Great products and service
I really am so impressed with both the quality of product and the high level of customer care.
Thank you
I had a very informative chat with you…
I had a very informative chat with you at Taste of London, as a result of which I purchased a knife as a present for a budding chef, which was delivered safely and quickly. The knife itself is a thing of beauty and the recipient has pronounced himself exceedingly pleased with it. Fantastic product and service , many thanks.
Customer service was second to none
Customer service was second to none. Efficient, speedy, understanding and customer focused.
Very helpful at the GYS and the follow…
Very helpful at the GYS and the follow up was prompt and very efficient. The product itself is excellent.
So helpful replacement arrived within 3…
So helpful replacement arrived within 3 days.
Outstanding.
Prompt service
Prompt service, although, disappointment that the knife had to be replaced
11 out of 10 service
The level of service was amazing. No quibble no ifs or buts, just plain honest to goodness responses
You gotta love them ❤️
The Quality product.knives are expensive and there are…
The knives are expensive and there are cheaper alternatives. However, on present experience worth the money. The only reason for four stars is limited use at present with no knowledge of longevity and edge retention. So far would definitely buy again.
Replacement cheese knife.
You sent me a replacement knife that had broken under guarantee, without question and only asking for photo of damaged knife. I originally asked if they could match the price I paid for it at a show and not expected a replacement with no charge. This I feel was customer service at it's highest. Thank you
Amazing knives
1st class service as always
1st class service as always
Lovely company.
Quick response to any queries
"Simply the best"
Just amazing knives and fantastic service. Without a quibble replaced(at no cost) a knife I bought 10 years ago that broke while I was crushing garlic I would give 10 stars if possible!!
Well complained about a problem with…
Well complained about a problem with our untility knife
The metal insert had become loose
We received a very prompt response with a new knife being sent the next day
We have several of these knives which we consider to be excellent products
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