Excellent customer service at the Kingston Store. Tasneen and her colleagues were extremely helpful in sorting out the purchase of the mattress as well as complimentary items. The whole process was s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really easy order and you know exactly when you purchase will arrive Excellent delivery guys carefully moved the items upstairs Quality of products excellent beautiful finished Really over the m... Mehr ansehen
We ordered the KIKO accent chair for our extension. The chair is lovely and very computable and looks amazing. The guys that delivered the chair where very polite, wore yellow visible jackets and took... Mehr ansehen
Very happy with my shopping experience in Kingston Branch. Josh and Josh (shopping assistants sharing the same name:)) went over and beyond to find the product I was interested in and arranged home de... Mehr ansehen
Unternehmensdetails
Über Feather & Black
Vom Unternehmen geschrieben
We believe that beautiful furniture is an investment for lifetime pleasure, and that the best mattresses are handmade and filled with natural materials. In everything we do, we strive to do the right things for our customers, suppliers, team, and the planet. Our customers praise our quality, our designs, and our passionate team.
Through our parent company, Dreams, we offer free room of choice delivery, a 100 night comfort guarantee, and a choice of payment options.
Kontaktinformationen
Vereinigtes Königreich
- 01494 415399
- customerservices@featherandblack.com
- www.featherandblack.com
15% Off
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The lady in the shop was really helpful…
The lady in the shop was really helpful when assisting us in picking a new bed. Would recommend to use this shop.
Excellent range of quality products
Excellent range of quality products at reasonable prices. Extremely pleased with the wrought iron bed frame we purchased for a guest room. Well made and sturdy. Certainly looks like it will last a lifetime!
Great Oliver bed
Great Oliver bed, loving the Coral colour, I’m really pleased with this purchase.
Delighted with my new bed from Feather…
Delighted with my new bed from Feather & Black! Excellent quality and looks fantastic.
The delivery team were brilliant. Very professional, friendly and efficient. They handled everything with care and made the whole process effortless.
Great product, even better service.
Delivered on time and efficiently
They kept us updated on delivery times. Delivery people were very good in taking away the old mattress and unwrapping the new one carefully. A bag for the old mattress didn't arrive until afterwards but the delivery men wrapped the old one in the wrapping for the new one and taped it all up securely. Very efficient.
The two delivery drivers were…
The two delivery drivers were excellent! They unpacked, assembled the bed, and took the rubbish away. Extremely polite and conscientious about covering their shoes to protect my carpet, and very careful when moving the bed upstairs. They phoned to say they were on their way and gave a 15 minute update before they got to us. Thank you.
Adien, Stuart & Tod were a profession Team
The Delivery team were helpful, wore Overshoes the guys Adien, Stuart, Tod were friendly and took the items to the Bedroom, they kept me informed on route and were perfectly on time.
Left me instructions information overall excellent
Super helpful
A problem occurred on the morning of delivery, but this was resolved quickly an effectively by customer services and the delivery drivers. They did what was necessary to ensure a happy customer.
A welcoming and friendly atmosphere
A welcoming and friendly atmosphere. Staff knowledgeable but not pushy. Gave us space and time to consider our selection. Explained the difference between different make ups of the mattress. An easy and efficient order process.
Great service, third purchase
Excellent service and advice from Jasmine when choosing our new bedstead. This is the third bed we have purchased from feather & Black as we like the designs and the quality of materials. 4 stars given as some items I was interested were not in stock.
Great experience
Great experience. Don’t think I have met a more helpful salesperson. Very friendly great knowledge and left with a new bed. Thank you
Beautiful product
I visited the Watford store, they had just had new product set up. The store was very inspiring. I could of bought the whole shop! My purchase was polite, efficient & the staff were extremely knowledgeable.
Professional 'above and beyond' service
I have had an amazing experience from the Dreams store which stocks Feather & Black in the Knaresborough store.
Isabella who is the key Feather & Black specialist ~ well, she has gone above and beyond to assist me with a special purchase with a limited window of opportunity for the delivery. I have purchased the most beautiful bed for my sister in law, which is being made to order by the supplier of the new collection of Iron and Brass beds that F&B have recently launched... honestly, the care and support offered by everyone involved is a credit to Feather and Black, the iron bed company making the bed and Isabella at Dreams...They have worked together to help me, the kindness and communication from the team involved has been nothing short of above and beyond. The 'can do' attitude from them all has been incredible. I can't thank them enough.
Really good experience
Really good experience. The lady in the showroom was exceptional. Very knowledgeable and we had no pressure put on us.
Having been to several other shops and not ordered , her knowledge and experience made us feel reassured and we purchased not only a luxury mattress but also a new bed
Would certainly recommend going along to their showroom
Good sales person
Good sales person. Went out of her way to contact other stores for the bed we wanted. Followed up with calls as promised and was willing to assist with the purchase.
Excellent service
Excellent service
My bed arrived on time & I was kept up to date on the day of arrival.
I had the service to assemble my bed, this was done quickly & efficiently, leaving no mess.
The two delivery men were polite, professional & thoughtful.
The bed is of a very good quality.
Lyon console table
Lyon console table. Lovely table and very good quality. Delivered as expected, no problems. Bought in sale which was even better as only paid half price.
Amazing product and service
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








