FairFX Bewertungen 14’941

I did need the Company’s help, and Siphelele Hadebe was very helpful indeed.

Went well, seems done

Adviser very professional and quick.

I used the chat to answer my query. It was dealt with swifrly and explained in simple,easy to understand terms

Efficient fast service sloved problem thanks Luthando 24 March 26

Super quick response and query resolved straight away. Fantastic!

The knowledge of Sphamandia was exceptional. The communication to me was clear and straight and very helpful. My query was answered clearly and simply.

I had difficulty trying to access transfer monies
SINQOBILE was very patient and helpful talking me through process.

Very helpful in answering queries and quick

I have had - and am having - a lot of help from Nondumiso Hadebe, who has been very patient.

Great support from Sinqobile Khanyile to resolve the misplaced card and get a replacement issued and activated immediately

Sinqobile was very helpful and quick to solve my issue. Thank you

Nondumiso was particularly helpful and reassuring in resolving my query.

Good communication, quick response from Siphelele Hadebe

Great service from Nondumiso.

My initial contact to CS took a long time to get through. However, when I raised a complaint, the response was both comprehensive and timely. They took me seriously and worked hard to address my query.

Been using this card for more years than I remember…wouldn’t go abroad without it. Customer service is brilliant too - their Representative, Sanele, just solved my problem in 30 seconds! Thanks Sanele!🥰

Prompt assistance from Sinqobile Khanyile regarding an account problem was greatly appreciated. Thank you.

Phone answered straight away, agent was friendly, supportive and very helpful. Issue resolved very quickly.

Good customer service - Quick responses by email, then quick service by phone when it can’t be sorted via email.

Sinqobile Khanyile was very helpful on the phone.