After installing laminate in one room I decided to laminate a second room. I ordered exactly the same product because I had a pack left over from the previous job to use up. The new delivery had a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
On researching different companies for possible purchase, I found Factory Direct Flooring Ltd the best website for navigating around different types of flooring - colours, depths, designs. Via ch... Mehr ansehen
Unternehmen hat geantwortet
Very helpful and it was refreshing to call a number and speak to someone. I had a delivery issue as I had to go out and the person I spoke to said that she would call me back with an accurate deliver... Mehr ansehen
Unternehmen hat geantwortet
I had great customer service from Brian from the sales team. He was very patient, understood my requirements, explained everything and provided a great price for my project.
Unternehmensdetails
Vom Unternehmen geschrieben
The History Factory Direct Flooring was founded in 2005. It is operated largely online and has accumulated thousands of happy customers over the years. However, although the online wood flooring business is not as old as one might think, the founders have experience in their chosen fields that spans over 28 years. Their knowledge of wood flooring, the sales and service process and its installation is unsurpassed anywhere in the industry, which is what makes the company work so well. This in turn has led to a series of extremely strong business relationships within the industry with professional fitters, large businesses and executives and some of the most well-known and respected manufacturers out there today. The Goal The need for Factory Direct Flooring arose from the countless customer tales of bad floor shopping experiences. Although there were some good stories, the founders realised that there was a gap in the market into which they could create the best UK based source for wood flooring products. The goal of Factory Direct Flooring was to offer as large a selection of quality wood flooring products as possible without compromising on the outstanding quality or the cost to the customer. As such, they wanted to offer a business that combined low prices with outstanding customer service and excellent availability. The Benefits The fact that Factory Direct Flooring is an online business helps to ensure that the overhead costs remain as low as possible and thus enabling them to pass the savings back to the customer by keeping wood flooring prices extremely low. The primary wood flooring showroom is virtual and not physical, thus meaning that Factory Direct Flooring has unlimited inventory space so consumers can take their time to browse the catalogue from the comfort of their own homes. They can see the products by different manufacturers and in different styles as and when they choose, thus reducing their own costs because they do not have to travel to showrooms or deal with sales people that push too hard on account of their commission levels. There is also no middleman associated with wood flooring. We deal directly with the best manufacturers of wood flooring in the world on a daily basis and then offer it directly to you. This gives us a major advantage in the marketplace. All of our wood flooring is stocked by us to send to you and so this ensures that our sales volume is up to 100 times bigger than our competitors. We simply blow them out of the water when it comes to pricing without skimping on quality. All of our staff are highly trained in the various types of wood flooring that we offer so they are fully able to answer any and all queries you may have. Although a little research may be needed to answer some questions, we will get back to you as soon as we can. Our staff roster includes freight handlers, order processors, sales advisors and customer service representatives, all of whom are dedicated to ensuring that you receive the best shopping experience possible. If you have ever visited a physical wood flooring store then you may have come away confused and even with products that you do not want. The sales assistants may not have been knowledgeable or able to answer your questions. They may have talked you into buying something that you did not want. If this is the case then you are not on your own but you can get away from that by purchasing from Factory Direct Flooring. All of our sales advisors are knowledgeable about wood flooring and will be able to answer your questions but they are also there to help instead of exerting pressure. They are all salaried and will be happy to help make sure that you only purchase what you absolutely want and need. The Savings The savings are self-evident. If you compare the prices for wood flooring offered by Factory Direct Flooring against the prices offered by your local retailer then you will notice that you will save between 25% and 70%. The Bottom Line Factory Direct Flooring has come an awful long way since 2005 and today stocks one of the largest ranges of wood flooring products in the country. We will continue to grow and evolve over the years purely and simply because we offer customers what they want- high quality wood flooring at low prices with helpful customer service thrown in for good measure. There are many articles that are posted in our advice centre that will help you to learn a little about the wood flooring we offer, from types to finishes to installation to care and maintenance. We have it all there so please check in to find out everything you need to know about us and our wood flooring today.
Kontaktinformationen
1 Finch Way, Hemdale Industrial Park, CV11 6TQ, Nuneaton, Vereinigtes Königreich
- 0330 100 0015
- info@factory-direct-flooring.co.uk
- www.factory-direct-flooring.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered a sample which was delivered…
Ordered a sample which was delivered within a couple of days - Happy with the service so far.

Antwort von Factory Direct Flooring Ltd
Helpful and Amazing Sales Staff
Helpful and Amazing Sales Staff - I was after a piece of lino urgently and Brian guided me through the process and arranged for it to arrive next day and it certainly did. Will definitely use this company again. Thank you for a fabulous service

Antwort von Factory Direct Flooring Ltd
Very easy process to order samples to…
Very easy process to order samples to try at home, which was extremely useful as the one I thought was a good match for existing decor, proved to not be so. Thankfully one of the others was perfect. Unfortunately, delivery company Evri were an absolute disappointment and took longer than expected to deliver the samples, which is why the rating is 4 rather than 5.

Antwort von Factory Direct Flooring Ltd
Sample came the next day
Sample came the next day. Great service laying a new floor for my daughter waiting for her to deside on which floor she wants

Antwort von Factory Direct Flooring Ltd
Ease of use and information.plus very…
Ease of use and information.plus very good pricing!!!

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
On researching different companies for…
On researching different companies for possible purchase, I found Factory Direct Flooring Ltd the best website for navigating around different types of flooring - colours, depths, designs.
Via chat, I was able to obtain the correct amount of flooring required. Providing the measurements of my room plus 10% wastage. I was then given the amount of square meters required and the price. I have since requested 3 samples from them and all have arrived within rapid timing. No costs for samples also helps.
Having decided on what flooring I like best, I will be contacting Factory Direct Flooring Ltd to purchase my upcoming order and look forward to doing business with them.

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
Frist I order sample next day coming…
Frist I order sample next day coming good quality wood floor sample I order 23m2 .

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
Very quick and good service with the…
Very quick and good service with the samples

Antwort von Factory Direct Flooring Ltd
I cannot comment on the quality of the…
I cannot comment on the quality of the flooring samples as they never arrived. Thanks Evri

Antwort von Factory Direct Flooring Ltd
Really quick delivery with the samples…
Really quick delivery with the samples and follow up . Great quality products spoilt for choice

Antwort von Factory Direct Flooring Ltd
3 days free delivery its ok, trusting sign
Trusting sign so far hopefully will remain

Antwort von Factory Direct Flooring Ltd
Brilliant samples delivered in quick…
Brilliant samples delivered in quick time at no cost will be definitely buying our flooring from Factory Direct

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.









