After installing laminate in one room I decided to laminate a second room. I ordered exactly the same product because I had a pack left over from the previous job to use up. The new delivery had a... Mehr ansehen
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Das sagen Bewerter
On researching different companies for possible purchase, I found Factory Direct Flooring Ltd the best website for navigating around different types of flooring - colours, depths, designs. Via ch... Mehr ansehen
Unternehmen hat geantwortet
Very helpful and it was refreshing to call a number and speak to someone. I had a delivery issue as I had to go out and the person I spoke to said that she would call me back with an accurate deliver... Mehr ansehen
Unternehmen hat geantwortet
I had great customer service from Brian from the sales team. He was very patient, understood my requirements, explained everything and provided a great price for my project.
Unternehmensdetails
Vom Unternehmen geschrieben
The History Factory Direct Flooring was founded in 2005. It is operated largely online and has accumulated thousands of happy customers over the years. However, although the online wood flooring business is not as old as one might think, the founders have experience in their chosen fields that spans over 28 years. Their knowledge of wood flooring, the sales and service process and its installation is unsurpassed anywhere in the industry, which is what makes the company work so well. This in turn has led to a series of extremely strong business relationships within the industry with professional fitters, large businesses and executives and some of the most well-known and respected manufacturers out there today. The Goal The need for Factory Direct Flooring arose from the countless customer tales of bad floor shopping experiences. Although there were some good stories, the founders realised that there was a gap in the market into which they could create the best UK based source for wood flooring products. The goal of Factory Direct Flooring was to offer as large a selection of quality wood flooring products as possible without compromising on the outstanding quality or the cost to the customer. As such, they wanted to offer a business that combined low prices with outstanding customer service and excellent availability. The Benefits The fact that Factory Direct Flooring is an online business helps to ensure that the overhead costs remain as low as possible and thus enabling them to pass the savings back to the customer by keeping wood flooring prices extremely low. The primary wood flooring showroom is virtual and not physical, thus meaning that Factory Direct Flooring has unlimited inventory space so consumers can take their time to browse the catalogue from the comfort of their own homes. They can see the products by different manufacturers and in different styles as and when they choose, thus reducing their own costs because they do not have to travel to showrooms or deal with sales people that push too hard on account of their commission levels. There is also no middleman associated with wood flooring. We deal directly with the best manufacturers of wood flooring in the world on a daily basis and then offer it directly to you. This gives us a major advantage in the marketplace. All of our wood flooring is stocked by us to send to you and so this ensures that our sales volume is up to 100 times bigger than our competitors. We simply blow them out of the water when it comes to pricing without skimping on quality. All of our staff are highly trained in the various types of wood flooring that we offer so they are fully able to answer any and all queries you may have. Although a little research may be needed to answer some questions, we will get back to you as soon as we can. Our staff roster includes freight handlers, order processors, sales advisors and customer service representatives, all of whom are dedicated to ensuring that you receive the best shopping experience possible. If you have ever visited a physical wood flooring store then you may have come away confused and even with products that you do not want. The sales assistants may not have been knowledgeable or able to answer your questions. They may have talked you into buying something that you did not want. If this is the case then you are not on your own but you can get away from that by purchasing from Factory Direct Flooring. All of our sales advisors are knowledgeable about wood flooring and will be able to answer your questions but they are also there to help instead of exerting pressure. They are all salaried and will be happy to help make sure that you only purchase what you absolutely want and need. The Savings The savings are self-evident. If you compare the prices for wood flooring offered by Factory Direct Flooring against the prices offered by your local retailer then you will notice that you will save between 25% and 70%. The Bottom Line Factory Direct Flooring has come an awful long way since 2005 and today stocks one of the largest ranges of wood flooring products in the country. We will continue to grow and evolve over the years purely and simply because we offer customers what they want- high quality wood flooring at low prices with helpful customer service thrown in for good measure. There are many articles that are posted in our advice centre that will help you to learn a little about the wood flooring we offer, from types to finishes to installation to care and maintenance. We have it all there so please check in to find out everything you need to know about us and our wood flooring today.
Kontaktinformationen
1 Finch Way, Hemdale Industrial Park, CV11 6TQ, Nuneaton, Vereinigtes Königreich
- 0330 100 0015
- info@factory-direct-flooring.co.uk
- www.factory-direct-flooring.co.uk
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Arranged order with Brian,( on phone) …
Arranged order with Brian,( on phone) really helpful,
Sound advice followed by well organised and prompt delivery

Antwort von Factory Direct Flooring Ltd
Ordered a sample of laminate flooring.
Ordered a sample of laminate flooring.
It arrived well packaged and was a decent size to gauge the quality, texture and colour.

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
Wrong order sent very un happy with…
Wrong order sent very un happy with quality I would respectfully ask for a refund regards Linda

Antwort von Factory Direct Flooring Ltd
I like the sample you sent me and will…
I like the sample you sent me and will make my mind up soon

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
Samples request Speedy to send out samples and…
Speedy to send out samples and excellent at keeping you informed by email re - postage status

Antwort von Factory Direct Flooring Ltd
Really quick delivery of samples
Really quick delivery of samples, decent size of sample items and great quality.
Really helpful team to commimumicate with.

Antwort von Factory Direct Flooring Ltd
Samples are great!
Great company! Prices are good and samples give you a real idea of the quality and colour of the product. First rate 👏👏👏

Antwort von Factory Direct Flooring Ltd
My flooring sample arrived promptly and…
My flooring sample arrived promptly and I love it. Sadly I can’t order the complete roll yet, as the delivery driver can only do a kerbside delivery, so I will have to wait until the builder arrives, so that he can put it in the garage for me until he is ready to lay it.

Antwort von Factory Direct Flooring Ltd
Very quick response with sample & am…
Very quick response with sample & am delighted with the product, will be using it in my forthcoming project.
Thank you.

Antwort von Factory Direct Flooring Ltd
staff are very knowable and…
staff are very knowable and professional nothing is too much for them

Antwort von Factory Direct Flooring Ltd
Very professional company
Very professional company. Received my order quickly and will be ordering from them

Antwort von Factory Direct Flooring Ltd
Quick and efficient service
Prompt response and quick delivery of requested samples.

Antwort von Factory Direct Flooring Ltd
Quick delivery order items high grade…
Quick delivery order items high grade customer service high

Antwort von Factory Direct Flooring Ltd

Antwort von Factory Direct Flooring Ltd
Ordered a sample which came within 2…
Ordered a sample which came within 2 days.
Great quality and price and we will be ordering very soon

Antwort von Factory Direct Flooring Ltd
Ordered a sample came within 2 days
Ordered a sample came within 2 days, the quality is fantastic with a very luxurious look and feel of a very exspensive piece of solid wood but without the price tag, I am very impressed,

Antwort von Factory Direct Flooring Ltd
Ordered 2 samples arrived the next day…
Ordered 2 samples arrived the next day the product we are looking at has a good price and looks good quality so will definitely be ordering

Antwort von Factory Direct Flooring Ltd
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