Expressluv.com | International Gifting Services Bewertungen 

Really had a great experience! Delivery was also on time.

My experience was so good with them. They are very cooperative and I am thankful to them.

The delivery the customer service is on point !!! I must say ! I was so concerned how to give any suprise to my husband pak to USA but express luv sort it out all in once and and it turned out so great ❤️💕.

Ordered a cake for my cousin and she wasn’t able to attend the call straight away, the delivery guy waited for 10 minutes just for me to sort it out and honestly that’s good on them, places like the uk drivers would go within 5 minutes. Anyways good replies by the company and easy to contact very kind and not a scam
Thanks

I wrote a previous review based on my experience of an easy website that allowed foreign cards and a timely delivery.

However at the time, I had not heard how the cake itself was. I asked repeatedly for a light, dry, tart cake without a lot of gooey, cream and fruits and nuts, as my mother cannot eat them. I said she preferred a tart taste with a spongy bread like consistency, rather than goo. I was promised that.
However the actual cake was extremely gooey and covered with fruit, even though, yes, it was the mango cake THEY had suggested to me but said would not be too sweet.

However, when it came, it was packed with fruit, cream, and very sweet.

Here is what I wrote to them on WhatsApp when ordering:
11.30 PM
Are mango fruit cake and litchee cake both soft? And which one is very sweet? She cannot eat too sweet
They replied:

Mango is good

I repeated the request again 20 minutes later:

Dec 25, 11.59 PM
Is litchee less sweet? Maybe she would like that better.
She does not like too sweet.
She does not like very sweet cakes with lots of gooey stuff. Likes light, slightly tart things that are a bit soft and spongey

This is what they replied:

" We will add less cream n more bread" 12.01 AM

Furthermore, the cake came from a well-known bakery that does not specialize in cakes. It is a general bakery.

I cannot recommend this site for that reason. It was a great disappointment. If you just want to deliver something on time, fine. But you won't get what you asked for.

Added: I have to add that after I informed the owners of my disappointment, they offered to send my mother another cake and asked if I would then change my review.

However, when I checked their website for another cake, I realized that ALL their cakes were laden with cream and not very suitable for an elderly person.
So I passed on the offer and retained my review.

I also wrote back to them and suggested they develop healthier offerings.
They were appreciative of the feedback and say they might well branch out in that direction.

They even offered to send my mother the new product when it became available.
That would be nice and I am happy to add their offer in this review. But the fact is I asked for a tart cake with less cream, they promised it, but they sent the mango cake as is, without reducing the cream and sweetness, as they promised.

It was prompt punctual and more over they understood how important Occasion is and made it really special

Great service, smooth. Will definitely use your service again

I ordered a timed delivery of cake and flowers and both were delivered on time. Quality was great too. Will definitely order more in the future via this service.

I really love this expressluv.com service,I ordered a cake yesterday and today it was deliverer with respect and kindness.keep the good job..thank you again

Just as their name says Express, everything about them is Express.. One of the best online stores I've ever encountered. Always giving great service..

Great customer service! Delicious experience! Very grateful, thank you so much. Highly recommended!

Such a soothing experience no hassle, uniting the loved ones using the service for the past year, I highly recommend to anyone to send love to your partners.

The experience was awesome, the fact I was able to send a gift to a friend in another country it was amazing. The hand written note is also a great gesture. The only thing I would’ve liked that it was added in the final price is the “delivery fee” I added the address, and I was charged shipping fees, but after I paid them they told me on Whatsapp that I needed to pay extra, I just thought it was odd and wished it was included in the initial shipping fees or when I initially paid for my order, but other than that it was good!

The dilvery was on time and the cakes and flowers were in good condition

That was impressive!!!! Fabulous guys, u really did what u have promised.....Kudos to the team.
Thank you so much

Good customer service and got the item on correct time .made us soon happy.thankyou express love.

I recently ordered a cake and bouquet from ExpressLuv for my friend, and I’m extremely impressed with their service. The delivery was quick and hassle-free, and my friend absolutely loved both the cake and the bouquet. The quality was excellent, and the overall experience was seamless. I highly recommend ExpressLuv for anyone looking to send thoughtful gifts with reliable service.

It's Amazing..
Service was excellent.....
En sha Allah 'll serve more from this site..
Thnku

The service was great and very supportive for any request. The Apple Pie cake was awesome - fresh taste delivered. Would surely recommend it