Exclusive Mirrors Bewertungen 

838
TrustScore 3.5 von 5

3.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Read all the bad reviews. Ordered anyway as i had a big mirror from exclusive mirrors years ago. Glad I did, never had any issues. Delivery date was made and mirror arrived well packaged. No issues at... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Reading the bad reviews you must of got act together ordered huge mirror Grecian style took two to hang that's how big and heavy omg, beside that every thing went like clockwork well done.Exclusive m... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I’ve read some negative reviews on here and I have to disagree with them. My mirror came by next day delivery for no extra cost in fact it was free delivery . The packaging was incredible - a box with... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Extremely poor customer service and delivery! Mirror arrived badly damaged and they took 5 weeks to refund after threatening to involve Trading Srandards. I hope someone actually reads this and takes... Mehr ansehen

Unternehmensdetails

  1. Innenarchitekt

Informationen, die aus verschiedenen externen Quellen stammen

Exclusive Mirrors are one of the largest and best respected online mirror stores in the UK. At Exclusive Mirrors we are aware that you want to find your dream mirror without spending a fortune, therefore we ensure our prices are the best anywhere on the web. We are a family run business that is passionate about interior design and believe our customers deserve the finest quality at affordable prices.


Kontaktinformationen

3.4

Akzeptabel

TrustScore 3.5 von 5

838 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

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3.4

Alle Bewertungen

(838)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Mirror size inaccurate, but good customer service resolution

The mirror was ordered and arrived relatively soon. However, the mirror was about 10% larger than that advertised on the website and would not fit. I contacted Exclusive Mirrors by email and they responded quickly, apologised and arranged a swap for a smaller mirror without any problem. The replacement mirror arrived quickly and I actually preferred it to the one originally chosen. So overall, a good experience despite the issue with the size.

20. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service and high quality…

Fantastic service and high quality items at a very fair price, extremely well packaged also for what was a long courier journey to my home.
I bought two large mirrors that were the same as for sale on a high end mail order furniture and home decor website and saved hundreds of pounds. The quality could not have been better
I shall be placing another order very soon.

20. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Service

What great value and service I have received from this company. Ordered our new mirror and it arrived quickly and well packaged. Must mention the delivery company used as their driver was excellent. Will definitely recommend to family and friends.

6. April 2021
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic service

Fantastic service from order right through to delivery.
I am very pleased with the service that I received. I had seen the mirror that I wanted on numerous other websites but exclusive mirrors had it at the cheapest price. The driver contacted me the day before delivery and on the day of the delivery I was contacted again when he was on his way. The mirror itself is absolutely stunning and I couldn't be more pleased. If I need a large mirror again I will definitely be heading back to exclusive mirrors. I also had a few questions in between my order and delivery and their customer service team got back to me promptly and were a pleasure to deal with. 10/10 all round!

7. März 2021
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Shoddy service and cracked mirror

Unfortunately I purchased a mirror recently, firstly I had no emails to state when it would be delivered only from me trying to call the company which I had no response and then emailing a complaint did my mirror miraculously arrive. However upon opening a very badly package mirror to find that it was cracked at the side. now I am struggling to get my money back and the cracked mirror collected!!

19. Februar 2021
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Disappointed

Disappointed, ordered a mirror which was a backorder but they moved the date 3 times. Now they say mid January and I ordered it October. Got fed up waiting, now waiting on a refund...

7. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I had mixed reviews

I had mixed reviews, I placed an order on Friday and then decided to reserch, saw so many bad reviews so I emailed Tuesday asking for a update to then be emailed saying the mirror I paid for is no longer in stock even though it clearly was and that their supplier isn't supplying it anymore? The mirror is still to this day on their website in stock? So that's abit shady. Anyway I did get told i need to wait 3-5 working days for a refund and did receive one in a matter of 2 working days so I'm pleased with that as some people have waited weeks for one. But they clearly pick and choose customers they like. I would avoid at your own risk.

4. Dezember 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great company and a great quality product!

Great company and a great product! I have already spied 3 more mirrors that I will definitely be buying from Exclusive Mirrors in the very near future! Wish I could post a photo of it with this review. Ordered on the Sunday and it arrived a week later on the Monday. Very impressed considering my girlfriends birthday card took a week to deliver and a massive 80cm x 120cm mirror took the same length of time. Courteous and informative staff when I queried my despatch date and received notification from both Exclsuive Mirrors and the courier APC Overnight. Will 100% buy again and very much looking forward to making my house a home!

11. November 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very very impressed with Exclusive…

Very very impressed with Exclusive Mirrors. They have some really nice mirrors but for me what impressed me was that they use a specialist carrier company just to transport mirrors, so you know the mirrors are looked after. I am all mirrored up in my apartment now but if anyone asks me where to buy a mirror from. Exclusive mirrors will be at the top of my list.

31. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Worth the wait

I knew the diamond art deco mirror was a made to order taking 4-6 weeks. It did take longer due to Covid but great customer service and I was kept updated regarding delays by Jade and all communication was prompt and managed my delivery expectations very well. The mirror is stunning and I would definitely order from Exclusive Mirrors again.

13. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent

Excellent, easy to order, delivered promptly, great quality & value
Also very helpful when I chatted to them over the phone
Thank you
Steve

2. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Long delays on order but great customer service

I ordered a large ornate leaning mirror in cream (190 x 81cm) in July and at the time of ordering it was pre order for estimated delivery due mid September. Towards the end of September I chased this up and was advised there has been a delay so it was estimated now end of October.

I spoke with Martin who was extremely helpful, he gave me the code of an alternative mirror that they did have in stock - which was not suitable for me. So Martin processed a refund for me and it was in my account within 24 hours.

Shame about the delay, and me not getting my mirror - however I cannot fault the customer service. There was always responses to my emails and someone to answer the phone if I needed an update.

1. Oktober 2020
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

3 emails sent

3 emails sent, cannot leave a message as mailbox full, assuming with everyone else wanting to know where their order is! Anyone else managed to get a refund and how do you go about getting one. Steer clear as my order was placed in july

28. September 2020
Bewertung ohne vorherige Einladung

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