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Exceptional Villas Bewertungen 

812
TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have used the services of Exceptional Villas for our yearly vacation for about 10 years now.Their services are superb,That's why we never even thought of using anybody else.I have dealt personally... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our group of 12 just returned from having spent 7 nights at La Salamadre in St. Martin. It was exactly as pictured in the photos. The villa, and the surrounding grounds, were stunning. It was spaci... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Exceptional Villas is fantastic! Thais worked with me over email and phone to find the very best property for our needs. She patiently advised regarding island neighborhoods, villa locat... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team I dealt with were exceptional. They followed up on every request if a timely professional manner. Well done.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Urlaubsvermietung
  2. Ferienunterkunftsvermittlung
  3. Ferienwohnungsvermietung
  4. Gästeunterkunft
  5. Reisebüro
  6. Ferienhausvermietung

Vom Unternehmen geschrieben

Exceptional Villas are one of the world's leading luxury vacation rental experts. Founded in 1992, we are based in Ireland and feature over 3,500 of the finest luxury villas from all over the world. We operate our own European based contact center in Kenmare, Co. Kerry, Ireland. Each of our properties has been personally inspected by our dedicated Villa Specialists to ensure the highest standards. Trust is the cornerstone of our business and we measure our success by the number of repeat clients who return to us every year. For over 30 years our commitment to service and quality has never wavered.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

812 Bewertungen

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4.8

Alle Bewertungen

(812)

51 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

“Trust Pilot” is appropriate as when…

“Trust Pilot” is appropriate as when we’re planning an international trip with family you want to be able to trust the people you’re patterning with that they will be your pilot in making sure the journey goes smoothly. That’s exactly what we got using Exceptional Villas. Courteous, professional, flawless, responsive are the best descriptors for their service. Almost a complete turnkey experience. Absolutely no hesitancy in using them and their on premises team of partners.
Jim Gifford

26. Februar 2025
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Antwort von Exceptional Villas

Many thanks for your lovely review Jim. It was our pleasure to assist with your vacation to Anguilla, and we look forward to welcoming you again soon.
Warm regards,
Gwladys, Elaine and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Returning Customer

We've rented Villas with Exceptional Villas throughout the Carribean and have never been disappointed. Noreen Harrington has been more than helpful on several occasions and gives us confidence that our trip will be fantastic.

26. Februar 2025
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Antwort von Exceptional Villas

Dear Jerry,
Thank you so much for your great review and for your continued support. We were delighted to assist with your holiday planning once again and we hope you have a fabulous time in St Martin.
Warm regards,
Noreen, Thais and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Incredible stay!

Marianne was wonderful leading up to our stay, with help organizing everything and getting pricing + availability for excursions, home chef, etc. George was incredible onsite getting us checked in and making sure we had everything we needed through the stay. The house itself was amazing to celebrate a milestone birthday for my mom with our whole family and we absolutely hope to come back in the future!

17. Februar 2025
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Antwort von Exceptional Villas

Dear Cara,
Thank you for sharing your feedback. We’re delighted to hear that you had such a positive experience and that the birthday celebrations went well. We look forward to welcoming you again in the future!
Warn regards,
Marianne, Gwladys and the Exceptional Villas team.

Bewertet mit 5 von 5 Sternen

Great overall customer service

Great overall customer service - there was an issue with our reservation, but Exceptional Villas handled it perfectly. Very responsive and professional

17. Februar 2025
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Antwort von Exceptional Villas

Dear Sophie,
Thank you so much for your positive review. We were delighted to assist with your holiday planning and we hope you have a great time in Turks and Caicos.
Warm regards,
Marianne, Aoife and all the team at Exceptional Villas.

Bewertet mit 5 von 5 Sternen

Exceptional in every way!

From the moment we first inquired through Exceptional Villas, Alannah and Noreen were incredible—answering every question and concern with authority and immediacy, making the entire booking process seamless and enjoyable.

Then from the moment we arrived at the villa they found for us (Nobel House), the experience was nothing short of exceptional. The villa itself is breathtaking, a perfect blend of luxury and comfort, with meticulously maintained pools, spotless grounds, and an atmosphere of pure relaxation. Every detail was cared for with precision, ensuring our stay was effortless. Falling asleep to the sound of waves crashing on the beach was the most peaceful and restorative experience—we had the best sleep every night.

Kevin’s meals were beyond delicious—thoughtfully crafted with care and full of flavor, making every dining experience a highlight of our stay. Even taking into account and perfectly executing meals for one of our party with very specific allergies and eating requirements. Marvin ensured that our days by the pool were carefree, while Ontwan’s warmth and attentiveness made our evenings even more special.

But beyond the stunning setting, it’s the people who made our Vacation with Excaptional Villas at Noble House extraordinary. The kindness and hospitality of the entire team from enquiry to leaving the entire experience made us feel truly at home, and we are so grateful for the incredible memories we made.
From our family of friends, we can’t wait to work with Exceptional Villas to return and experience it all over again.

Until next time!

24. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Exceptional Villas

Dear Nick,
Thank you very much for your great review. We were delighted to assist with your holiday planning and very happy to hear that you had a wonderful time in Jamaica! We look forward to helping you plan your next vacation.
Warm regards,
Noreen, Alannah and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Exceptional holiday experience with Exceptional Villas!

Marianne at Exceptional Villas was incredibly helpful in selecting our villa and making all arrangements with the local team. The staff at Emerald Bay villa in Turks & Caicos were amazing...in particular Bagus the chef and Budi the butler. Fabulous meals and top-notch service. The villa was beautiful...and located in a quieter part of the island. We were a family of 15 and there was lots of room for the 8 adults and 7 grandkids ages 4-14

25. Januar 2025
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Antwort von Exceptional Villas

Hi Steven,
Thank you for taking the time to share your feedback. We're delighted to hear that your vacation was Exceptional.
Warm regards,
Marianne, Linda and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Amazing vacations at Sandy Bottom and Sandy Shore villas

We were a group of 16 individuals who rented Sandy Bottom and Sandy Shore villas during 2 weeks.
We loved everything about it.
Both villas are located along Turtle Tail beach. We felt we had our own private beach and could swim at least 300 feet from the shore before we had water up to the shoulders. Kayaks and paddle boards were available.
At evening, we enjoyed the sunset with a roof top cocktail and after dinner, we sat by the fire, close to the beach or swam in the heated pool.
Staff was amazing. Whenever we needed to reserve a restaurant, rent bikes or reserve a pickleball court, our concierge Ericka was always up to the task and managed that part of our stay. Buttler Morris provided what I would affirm to be the best service we ever had in any of our vacations. Well organized, assisting us with food and beverage inventory and making sure we always had whatever we needed to make our stay memorable and frankly, he succeeded!
Vacations we will always remember!

25. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Exceptional Villas

Thank you so much for sharing this great review. We're delighted to hear that you had a wonderful time away!
Warm regards,
The Exceptional Villas team

Bewertet mit 5 von 5 Sternen

This is the second time we have booked…

This is the second time we have booked with Exceptional Villas, Noreen in the absolute BEST! She is so informative and so helpful to make sure your trip is PERFECT!

29. Januar 2025
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Antwort von Exceptional Villas

Many thanks for your great review Lori. We hope you have a wonderful time in Antigua.
Warm regards,
Noreen, Thais and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

A truly amazing experience

Noreen was extremely responsive and well prepared and made our booking and planning a truly fantastic experience. From the initial contact email to the time of our departure, everything was very well organized and all details provided right away. Based on our experience thus far, we'll definitely return to Exceptional Villas.

15. Januar 2025
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Antwort von Exceptional Villas

Thank you for your great review Vlad. We hope you have a wonderful vacation in Jamaica.
Warm regards,
Alannah, Noreen and all the team at Exceptional Villas.

Bewertet mit 5 von 5 Sternen

Our concierge Mary was on top of…

Our concierge Mary was on top of everything from the start!

Just a wonderful planning experience through and through!

3. Januar 2025
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Antwort von Exceptional Villas

Dear David,
Thank you very much for your fabulous review. We're delighted that to hear that your holiday planning was a seamless experience. We hope you have a wonderful time in Mexico!
Warm regards,
Mary, Paul and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Great Experience!

The folks at Exceptional Villas were outstanding to deal with. Very responsive to any questions and communicated with us very well. Great experience!

30. Dezember 2024
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Antwort von Exceptional Villas

Dear Joe,
Thank you very much for your kind review. We were delighted to assist with your vacation planning and we hope you have a fabulous time in USVI.
Warm regards,
Paul, Elaine and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen
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Antwort von Exceptional Villas

Dear David,
Thank you very much for sharing this review. We're delighted to hear that you are happy with your Exceptional experience so far.
Have a wonderful time away!
Warm regards,
Noreen, Paul and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Great booking experience!

The Exceptional Villas staff is super attentive, responsive, and patient. The booking process was a breeze and they were helpful with finding outside sources like a cocktail making class and driver. Highly recommend booking with them!

25. November 2024
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Antwort von Exceptional Villas

Hi Rania,
Thank you for taking the time to share your feedback. We're delighted to hear that your holiday planning has been made so easy.
We hope you have a fantastic vacation!
Warm regards,
Noreen, Aoife and the Exceptional Villas team

Bewertet mit 4 von 5 Sternen

Excellent pre-arrival concierge…

Excellent pre-arrival concierge services! Mary was very communicative about updates to our itinerary and followed up with reminders regularly. I had no worries that everything would be set up and on schedule because of her diligence.

Most of our issues with our villa came once we arrived; we communicated them to our property manager as they arised and they were mostly fixed. The wifi wasn't working and the property manager/staff had to bring in a new router/network for our stay. Wifi was strongest downstairs and practically non-existent once upstairs.

Next, the hot water heater hadn't been turned on for the property, and most of us had to take lukewarm to cold showers that first night. We notified the property manager the next morning and in her response, she indicated the owner had *just* turned on the heater.

When first meeting the property manager, she communicated that if we needed ANYTHING to call or message her on Whatsapp. We decided to schedule our taxis to dining reservations and excursions through her. Friday night, however, she was completely unresponsive, causing us to have to walk 30 minutes to the entrance of the gated community we were staying to hail taxis for our dinner reservation. We ended up being 30 minutes late to dinner as a result and the property manager didn't apologize or have an explanation for her unresponsiveness other than "I was unavailable" when asked about what happened.

A final minor issue was the presence of millipedes on the ground floor, especially at night. We attempted to relocate them outside humanely but they were hard to avoid. We knew to expect a critter every now and then due to the environment, but these were annoying and gross.

Overall, we enjoyed our experience with Exceptional Villas and inconveniences were minor and often quickly resolved.

7. November 2024
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Antwort von Exceptional Villas

Dear Kamry,
Thank you for your feedback. We truly appreciate your kind words about Mary and our pre-arrival concierge services! We're delighted that her attentive planning helped you feel prepared and at ease before your trip.
We’re sorry to hear about the issues you experienced after arrival. Please know that Exceptional Villas was not aware of these concerns during your stay; had we known, we would have done everything possible to assist. We truly appreciate your feedback and will be sharing it with the local property management team in Mexico to ensure these areas are improved for future guests.
Thank you again for choosing Exceptional Villas, and we look forward to welcoming you back for an even better stay in the future!
Warm regards,
Mary and the Exceptional Villas team.

Bewertet mit 5 von 5 Sternen

Pure Professionalism.

Your company was professional in every manner.
What more can anyone say?

6. November 2024
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Antwort von Exceptional Villas

Dear Michelle,
Thank you so much for your kind review. We're delighted to hear your feedback and we wish you a wonderful time in Barbados!
Warm regards,
Yvonne, Julie and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Great experience

I couldn't have had a more helpful and easy experience with Exceptional Villas.(so far!)
I think I've exchanged over 50 Email requests,all answered promptly and effectively.
Nothing seemed to much trouble and I felt like I was being dealt with personally.
I would have no hesitation recommending them or using them again,
Special mention to Rowena who's been a superstar 🌟, Thanks again,

31. Oktober 2024
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Antwort von Exceptional Villas

Thank you Simon for your kind review. We are so pleased to hear this wonderful feedback. Hope you have a fabulous trip.

Bewertet mit 5 von 5 Sternen

The way to take a vacation

From the first inquiry about booking with them up to the week of our departure, communication was absolutely wonderful. This is a true 5 star experience when you book through Exceptional Villas. They take care of all reservations from restaurants to the rental car. We will absolutely utilize them in the future as they make taking a vacation very easy. My wife and I could not be happier!

28. September 2024
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Antwort von Exceptional Villas

Hi Brent,
Thank you for taking the time to share this feedback. We're thrilled to hear that your vacation planning has been so positive.
We hope you have a wonderful holiday!
Warm regards,
Marianne, Elaine and the Exceptional Villas team

Bewertet mit 5 von 5 Sternen

Good service

The short response time to inquiries and requests.

20. Juli 2024
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Antwort von Exceptional Villas

Thank you for your kind review. It was our pleasure to assist with your trip to Italy, and we hope to welcome you back again soon.
Warm regards,
Paul, Elaine and the Exceptional Villas team

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