estarli Bewertungen 

800
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Brilliant! Amazing bike that is so fun to ride! Everyone we met at Estarli HQ was super friendly and welcoming. Massive shout out to Louis who organised our test ride and dealt with the sale. Absolute... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Beautiful bikes and great product. Customer service could be better, as whilst there were delays on our product being shipped we only received one communication and had to chase. Videos are all out of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hey there! Just wanted to give a huge shout-out to Louis and Chloe for the absolutely amazing customer service they provided. Seriously, they were phenomenal! Thanks a bunch for all your help, guys!

Bewertet mit 5 von 5 Sternen

Excellent customer service! I received a faulty bike storage box, but Estarli replaced it immediately without any hassle. Their response was quick and professional, and they made the whole proces... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrradgeschäft
  2. Fahrradverleih
  3. Geschäft für Fahrradzubehör
  4. Sportgeschäft

Vom Unternehmen geschrieben

The British e-bike movement. Founded by the Francis brothers in 2020, Estarli designs and builds e-bikes in the Chilterns. A self-confessed industry anomaly, Estarli deploys a lean engineering model by continually iterating their models. Estarli has a wide range of e-bikes including folders, hybrids and e-cargo. With quality assembly and empathetic customer service at its core, Estarli exists to help more people ride more. Let’s take charge.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

800 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 77 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(800)

220 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great service arrived well packed

Great service arrived well packed and not much to do. It’s a great ride really pleased with the E28

10. Juni 2026
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Antwort von estarli

Thanks for the review Susie, hope you enjoy many miles riding in the sunshine.

Bewertet mit 5 von 5 Sternen

Great product

Great product. High level of customisations and options available. The team was very helpful and worked to resolve the small issues we had with deliveries.
Very satisfied with my bike.

12. Juni 2026
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Antwort von estarli

Hi Danny, thanks for the feedback and apologies for any issues with the delivery. Looks like you went for lots of ad ons. Going to be a fun bike to ride.

Bewertet mit 5 von 5 Sternen

Great experience with the company and…

Great experience with the company and bike is excellent, just what I was after.
Originally saw and tested my E28 at a show and based on the discount offered, bought a demo model. This had to be delivered from their Warehouse but it only took a couple of weeks and updates were provided. Bike arrived well packed and with no obvious marks or scuffs considering it wasn’t a brand new product. Haven’t tested battery length usage yet but very satisfied so far.

10. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von estarli

Thanks for the great feedback and delighted to hear you were able to benefit from our demo offer. Hope you enjoy many miles onboard your new Estarli E28.

Bewertet mit 4 von 5 Sternen

A lovely bike and smart panniers but…

A lovely bike and smart panniers but the fit is quite tight and the Velcro band to attach the pannier to the frame is detachable, and it quickly detached!
Also, the electric console goes to sleep quickly after a couple of days without use and I need to give it a charge to wake it up, not always convenient.

10. Juni 2026
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Antwort von estarli

Hi Lynn, thank you for your feedback. We've dropped you an email to discuss further. With regards to the console switching off, this is potentially our battery control system kicking where the battery level is low and the bike is not being used. It protects the battery. A good thing.

Bewertet mit 5 von 5 Sternen

Dummy Battery

Spoke to your staff at Van life in Shrewsbury where we bought bikes last year. The dummy batteries fit perfectly protecting the whole battery compartment. Delivered very quickly thank you.

9. Juni 2026
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Antwort von estarli

Hi David - glad you like the dummy batteries. The are perfect should you want to ride the bike without electrical assistance or want a solution for lifting the bike onto a bike rack, where weight reduction and protection from the elements are a consideration. Happy Riding

Bewertet mit 5 von 5 Sternen

Seat-post clamp - unable to remove key

My key was stuck in the seat-post folding clamp. Contacted Estarli who gave me a temporary work around while waiting for delivery of a new one (at no charge). Excellent service and no quibble about sending a replacement.

4. Juni 2026
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Antwort von estarli

Hi Jeff, glad we could be off assistance in this matter. Hope our resolution got you back on your bike promptly.

Bewertet mit 5 von 5 Sternen

Bought two 28.9s from Estarli after…

Bought two 28.9s from Estarli after test-riding them at Berkhamsted. Paid extra to swap out the 36/38? chainring for a 44 tooth one + new chain to reduce any danger of spinning out. Had some glitches with delivery (FedEx) and the bikes not correctly spec'd at first, but Estarli staff were super friendly, easily contactable and sorted everything out. The bikes are very well put together, they look great and ride really well. I'm getting around 50 miles to a charge so far in hilly Kent if I keep to level 1/2 and ride with power off where I can (light weight of the bikes makes this easy on the flat). It's great to buy British and I'm sure Estarli are going to do well.

2. Juni 2026
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Antwort von estarli

Thanks for the feedback Chris - glad to hear you are now enjoying your bikes. Heres to many miles aboard your new Estarli E28.9 bikes. Happy Riding

Bewertet mit 5 von 5 Sternen

Great products

Great products, great customer service, company ideology works really well in todays modern living 👏👏👍

2. Juni 2026
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Antwort von estarli

Great review. Thank you Tony. You now have a great product for transporting your Estarli bike safely and securely.

Bewertet mit 5 von 5 Sternen

Lost part quickly repaced

We needed a new part for an e-bike we had recently purchased from Estarli as the part had accidentally been lost by us. Estarli quickly replaced the part and we were back on the road again tout suite! The only thing we would have found even more helpful would have been a short video tutorial on how to fix the part onto the bike. Estarli provide an amazing tool kit when you purchase a bike so a few more 'how to' tutorials would be extremely helpful to ensure owners keep their bike(s) well maintained and know how to fix certain problems.

2. Juni 2026
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Antwort von estarli

Hi Fiona, glad we were able to assist and thank you for the feedback. We are trying to keep up to sped with tutorials. Keep an eye out for our Estarli Youtube page or website where we will post new updates.

Bewertet mit 5 von 5 Sternen

Great bike

The team at estarli supported us very efficiently with the whole process. They were responsive and helpful and made sure the bike was finally delivered safely to the house.

2. Juni 2026
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Antwort von estarli

Hi Pauline, thank you for the review. We are really sorry the delivery of the bike was delayed by Fed Ex but are of course glad the bike is now with you. We are continually reviewing our supply chain partners to mitigate delivery issues. Happy Riding

Bewertet mit 5 von 5 Sternen

Fast next day delivery

Fast next day delivery. Good quality, well packed bike

20. Mai 2026
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Antwort von estarli

Hi Erdes, thanks for the feedback. Looks like you've opted for all the practical and comfortable extras that will ensure big rides on your new E20x are are going to be very enjoyable.

Bewertet mit 5 von 5 Sternen

Great bikes, service and British made too

After a shaky start with delivery dates - dealt with very professionally by Ben and Louis, we picked up our shiny new E20.x bikes last week.

The bikes are great, well built and with quality components and it was nice to be able to buy from a UK based manufacturer rather than an overseas one with a Uk badged website.

Looking forward to many adventures on our bikes as we take them out and about in our camper van.

22. Mai 2026
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Antwort von estarli

Hi Clive, great to see you both in person last week. Great looking camper van and the folding E20.x bikes were the perfect fit. Here's to many adventures and many miles on your new bikes.

Bewertet mit 5 von 5 Sternen

Very helpful customer service and after sales support

Thanks to Louis and all at Estarli for your assistance with my order. Also, the bicycle is exceptional. It is practically effortless to ride.

I would definitely recommend Estarli to anyone for their products and service.

21. Mai 2026
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Antwort von estarli

Thank you Peter. Hope you enjoy many miles onboard your fully loaded E28.X. Looks like a luxurious setup.

Bewertet mit 5 von 5 Sternen

Estarli 28.X 3 speed.

It's been 2 weeks since my Estarli 28.X 3 speed was delivered and in 20 miles it has been a joy to ride.

In Cobalt blue with the cross bar frame and front suspension forks it is a good looking bike. It's a big bike, I'm 5 ft 10" and had to put the saddle stem down a fair bit. To ride it's very smooth changing gear at 10miph and 14 mph the assist drops off gradually between 15.5 and 16 mph. I find I ride around in lvl 2 all the time at 15mph except down hill where the weight of the bike easily gets the bike over 20 mph without any input, the brakes are brilliant and more than capable of stopping the bike at any speed.
The bike is well worth the money which isn't cheap but it looks the money.
Anything I would change? Yes the pedals for a pair with ball races in. Also as there could be more documentation either paper or digital as the bike has different components to the one in the unboxing and setup video, such as the new adjustable handle bar stem.
Ordering was a dream and other than the delivery being a couple of days later than estimated was great. It's wonderful to be able to buy a bike made in Britain in the knowledge there is somewhere to go for help if needed.

8. Mai 2026
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Antwort von estarli

Hi Simon, thank for all your feedback. We will take on board your comments regarding the documentation on upgraded parts. Heres to many miles on your new Estarli 28.X

Bewertet mit 4 von 5 Sternen

Great product

Great product. Disappointed in that I had to chase for information for delivery a delivery date.

18. Mai 2026
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Antwort von estarli

Hi Robert, Apologies for the lack of communication but really pleased you like your new Estarli E20.X. Here's to many enjoyable miles cycling.

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