Brilliant! Amazing bike that is so fun to ride! Everyone we met at Estarli HQ was super friendly and welcoming. Massive shout out to Louis who organised our test ride and dealt with the sale. Absolute... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Brilliant! Amazing bike that is so fun to ride! Everyone we met at Estarli HQ was super friendly and welcoming. Massive shout out to Louis who organised our test ride and dealt with the sale. Absolute... Mehr ansehen
Unternehmen hat geantwortet
Beautiful bikes and great product. Customer service could be better, as whilst there were delays on our product being shipped we only received one communication and had to chase. Videos are all out of... Mehr ansehen
Unternehmen hat geantwortet
Hey there! Just wanted to give a huge shout-out to Louis and Chloe for the absolutely amazing customer service they provided. Seriously, they were phenomenal! Thanks a bunch for all your help, guys!
Excellent customer service! I received a faulty bike storage box, but Estarli replaced it immediately without any hassle. Their response was quick and professional, and they made the whole proces... Mehr ansehen
Unternehmen hat geantwortet
The British e-bike movement. Founded by the Francis brothers in 2020, Estarli designs and builds e-bikes in the Chilterns. A self-confessed industry anomaly, Estarli deploys a lean engineering model by continually iterating their models. Estarli has a wide range of e-bikes including folders, hybrids and e-cargo. With quality assembly and empathetic customer service at its core, Estarli exists to help more people ride more. Let’s take charge.
Unite 1 Fernbright work, Berkhamsted, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 77 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von estarli
Great service arrived well packed and not much to do. It’s a great ride really pleased with the E28

Antwort von estarli
Great product. High level of customisations and options available. The team was very helpful and worked to resolve the small issues we had with deliveries.
Very satisfied with my bike.

Antwort von estarli
Great experience with the company and bike is excellent, just what I was after.
Originally saw and tested my E28 at a show and based on the discount offered, bought a demo model. This had to be delivered from their Warehouse but it only took a couple of weeks and updates were provided. Bike arrived well packed and with no obvious marks or scuffs considering it wasn’t a brand new product. Haven’t tested battery length usage yet but very satisfied so far.

Antwort von estarli
A lovely bike and smart panniers but the fit is quite tight and the Velcro band to attach the pannier to the frame is detachable, and it quickly detached!
Also, the electric console goes to sleep quickly after a couple of days without use and I need to give it a charge to wake it up, not always convenient.

Antwort von estarli
Spoke to your staff at Van life in Shrewsbury where we bought bikes last year. The dummy batteries fit perfectly protecting the whole battery compartment. Delivered very quickly thank you.

Antwort von estarli
Great personal service and promptly putting right some minor issues. Quality product and customer service from a British company.

Antwort von estarli
My key was stuck in the seat-post folding clamp. Contacted Estarli who gave me a temporary work around while waiting for delivery of a new one (at no charge). Excellent service and no quibble about sending a replacement.

Antwort von estarli
Bought two 28.9s from Estarli after test-riding them at Berkhamsted. Paid extra to swap out the 36/38? chainring for a 44 tooth one + new chain to reduce any danger of spinning out. Had some glitches with delivery (FedEx) and the bikes not correctly spec'd at first, but Estarli staff were super friendly, easily contactable and sorted everything out. The bikes are very well put together, they look great and ride really well. I'm getting around 50 miles to a charge so far in hilly Kent if I keep to level 1/2 and ride with power off where I can (light weight of the bikes makes this easy on the flat). It's great to buy British and I'm sure Estarli are going to do well.

Antwort von estarli
Great products, great customer service, company ideology works really well in todays modern living 👏👏👍

Antwort von estarli
We needed a new part for an e-bike we had recently purchased from Estarli as the part had accidentally been lost by us. Estarli quickly replaced the part and we were back on the road again tout suite! The only thing we would have found even more helpful would have been a short video tutorial on how to fix the part onto the bike. Estarli provide an amazing tool kit when you purchase a bike so a few more 'how to' tutorials would be extremely helpful to ensure owners keep their bike(s) well maintained and know how to fix certain problems.

Antwort von estarli

Antwort von estarli
The team at estarli supported us very efficiently with the whole process. They were responsive and helpful and made sure the bike was finally delivered safely to the house.

Antwort von estarli

Antwort von estarli
After a shaky start with delivery dates - dealt with very professionally by Ben and Louis, we picked up our shiny new E20.x bikes last week.
The bikes are great, well built and with quality components and it was nice to be able to buy from a UK based manufacturer rather than an overseas one with a Uk badged website.
Looking forward to many adventures on our bikes as we take them out and about in our camper van.

Antwort von estarli
Delivered when they said it would. Item well made with durable material for any weather whilst cycling.

Antwort von estarli
Thanks to Louis and all at Estarli for your assistance with my order. Also, the bicycle is exceptional. It is practically effortless to ride.
I would definitely recommend Estarli to anyone for their products and service.

Antwort von estarli
It's been 2 weeks since my Estarli 28.X 3 speed was delivered and in 20 miles it has been a joy to ride.
In Cobalt blue with the cross bar frame and front suspension forks it is a good looking bike. It's a big bike, I'm 5 ft 10" and had to put the saddle stem down a fair bit. To ride it's very smooth changing gear at 10miph and 14 mph the assist drops off gradually between 15.5 and 16 mph. I find I ride around in lvl 2 all the time at 15mph except down hill where the weight of the bike easily gets the bike over 20 mph without any input, the brakes are brilliant and more than capable of stopping the bike at any speed.
The bike is well worth the money which isn't cheap but it looks the money.
Anything I would change? Yes the pedals for a pair with ball races in. Also as there could be more documentation either paper or digital as the bike has different components to the one in the unboxing and setup video, such as the new adjustable handle bar stem.
Ordering was a dream and other than the delivery being a couple of days later than estimated was great. It's wonderful to be able to buy a bike made in Britain in the knowledge there is somewhere to go for help if needed.

Antwort von estarli
Great product. Disappointed in that I had to chase for information for delivery a delivery date.

Antwort von estarli
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