Really freindly, helpful and patient staff member. Happy to call me back on several occasions, when my signal dropped out. Thank you for being so understanding and caring June.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The call handler, Mary-Jayne, was polite and very efficient at running through the process. Most importantly she gave me time to ask all the questions I had about next steps.
Chiara was easy to deal with, helpful, patient and understanding. Explained everything in simple terms, easy to understand. Didn't take up too much time.
Unternehmen hat geantwortet
It was an easy transaction with ERS today. Louis was very helpful and calm over the phone. The next steps were properly explained, which left me with no follow-up questions after.
Unternehmensdetails
Vom Unternehmen geschrieben
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For these people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. We are at the start of a period of profound change in the motor world. Vehicles are more connected, intelligent, and accessible than ever. It is thought that by 2050, transportation will be dramatically different in urban areas, as more and more people opt for shared travel / shared ownership, and Mobility as a Service (MaaS) takes shape. As the UK’s largest specialist motor insurer, we have immersed ourselves in this changing world, learning and adapting to provide our brokers with the insight and specialist cover that their clients require along the journey of future mobility. Our new Class of business, Motor Innovation is designed for the vehicles of tomorrow; from autonomous cars and connected vehicles to insurance embedded into platforms and insurance cover for limited durations Discover more at ers.com
Kontaktinformationen
30 Fenchurch St, EC3M 3BD, London, Vereinigtes Königreich
- communications@ers.com
- www.ers.com
ERS Insurance Products
4.7
Hervorragend
1838 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick to answer and lady was very…
Quick to answer and lady was very polite , helpful and effecient
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Easy to work with this team
Very clear information on how to proceed - process clear, fast follow up documentation - Thank you
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
My contact June Dennis of Morton Michel…
My contact June Dennis of Morton Michel insurance specialist was really helpful, poliet and explained everything clearly to assist me with pursuisng my claim.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June Dennis was fantastic and made the…
June Dennis was fantastic and made the process to report the new claim painless and she was very pro-active in the guidance provided and service received over the phone was superb.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
👍👍👍👍👍👍👍👍👍👍
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
I was happy how she helped me and…
I was happy how she helped me and explained to me everything that I need too now
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Quick and easy process which of course…
Quick and easy process which of course makes it less stressful.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Serious incident report
A lady called June dealt with the call and was very helpful and clear on what was going to happen
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Professional service
She was very helpful during stressful time.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Awesome
Awesome, clear, precise, friendly and they took the “ hard” out the work
1. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Cheap for a reason
Cheap for a reason, avoid!
Had a car reverse in to mine, wasent going to claim of my insurance as not my fault, so rang them and asked for there advice what I should do, very unprofessional, couldent be less botherd, said "good luck" and sent me on my way!
You may save £10 £20 going with this lot, but god forbid you ever need them!
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello Shane,
Thank you for leaving a review. We have sent a request asking for further information about your complaint via Trustpilot. Please reply providing us your ICE reference number so that we can find you in our system and resolve your complaint or send us an email on complaints@iquw.com.
We look forward to hearing from you.
Thank you.
ERS Team
Chiara
Chiara, the ERS claims handler, was so helpful and supportive. In fact both members of the ERS staff I have spoken to have been excellent.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Excellent Customer Service
Lily was thorough and professional throughout thye call
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Mary Jaine a new claim handler helped…
Mary Jaine a new claim handler helped me patiently and given all possible options… she was courteous and cooperative with understanding of claims and processes
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Roxanne was fantastic!
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Very clear
Very clear
All explained and very informative
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Logan was very efficient
Logan was very efficient
26. September 2025
Bewertung ohne vorherige Einladung
Antwort von ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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