Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I recommend avoiding this company. Customer support is unhelpful. I asked for payment details for my invoice outside the app, via bank transfer, or by post. But this option is simply not available! Be... Mehr ansehen
Unternehmen hat geantwortet
Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Mehr ansehen
Unternehmen hat geantwortet
Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
Kontaktinformationen
P.O. Box 13294, South City DSU, Cork., FCK7528, Irland
- (0818) 501 050
- info@eflow.ie
- www.eflow.ie
3.5
Akzeptabel
497 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Fast assistance
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Gonzalo,
Thank you so much for your lovely feedback!
We’re really happy to hear that you had a good experience with us.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Extortionate and unfair state-run toll
I’ve been an eFlow customer since 2008. A €16 charge failed due to an expired card—with no notification. Despite offering to pay immediately, it was escalated to €1,200+ with threats of legal action. eFlow and their Solicitor fim refused to respond via email or use reasonable communication. This state-run program chooses partners like Pierse Fitzgibbon Solicitors LLP who intimidate the public with fear and threats, showing no discretion or fairness. Absolutely extortionate.
Update:
eFlow asked me to get in touch, which I did via email 7 days ago. I still have not received any response. Their reply seems to be more about appearing responsive than actually engaging.
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Trevor,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Closed my account and tried to pay…
Closed my account and tried to pay balance via my eflow account with debit card within their app, however transaction did not go through as error code came up. Then contacted customer support and paid over phone. Customer service verified that I tried to pay via app and said this probably will go through at later date, which it did and they credited my closed account for that amount. If I missed a payment they would charge me interest. Disgraceful methods of underhanded robbery.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Paul,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
wrong registration number for toll payment
I paid a toll fee and entered the wrong registration number for my car.
I used the web chat and was connected to a staff member, Katie
I explained the issue and it was sorted within a few minutes.
Very helpful
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Elaine,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Spoke to Kevin and Katie regarding a…
Spoke to Kevin and Katie regarding a recent accident and their customer service was excellent. Very reassuring and helped calm me down.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Patrick,
Thank you so much for your lovely feedback!
We’re really happy to hear that Kevin and Katie was so helpful and polite — we’ll be sure to share your kind words with them.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
keep up the good work
i needed to add classic vechicle. web chat was just brilliant. all done in 5 mins
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Oliver,
Thank you so much for your lovely feedback!
We’re really happy to hear that the webchat team was so helpful — we’ll be sure to share your kind words with them.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Excellent
I had a query about my tag and a loan car I have at moment. Spoke to Niamh and she sorted it for me. Excellent customer service.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Una,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Katie was amazing she answered all my…
Katie was amazing she answered all my questions.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Alan,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was excellent and so so kind!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Lauren,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I rang this morning at approx 8am and a…
I rang this morning at approx 8am and a male non Irish answered . I could hardly hear him as he was speaking so low.
I asked him his name twice and he hung up on me
This is appalling carry on , this is who eflow is employing they should not be in a job
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Carla,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Katie was very helpful and nice
Katie was very helpful and nice
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Davin,
Thank you so much for your lovely feedback!
We’re really happy to hear that Katie was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Fast support system
I made a mistake and there chat system is Very fast and sorted it within 2mins
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Cj,
Thank you so much for your lovely feedback!
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Very efficient and helpful
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Customer,
Thank you so much for your lovely feedback!
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was super friendly
Niamh was super friendly, extraordinarily efficient, and extremely patient!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Colin,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Niamh was fantastic on the webchat
Niamh was fantastic on the webchat, no waiting around, sorted out my query, excellent customer experience.
Thanks Niamh and thanks eflow!!!
J.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi John,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Absolute hopeless website constantly errors
I topped up my account twice this morning, but on both occasions I received an error message; however, the amount was still deducted from my account. This is happening regularly.
27. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Daniel,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Commendable support from Niamh
I was looking for an update on the quick way to offer a new tag as well to know the status of the returned old tag via the free post. Niamh clarified the status and acknowledged that the new tag had been ordered to reach me in 7 days to my new address.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Mahammad,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
contacted eFlow via chat and was…
contacted eFlow via chat and was assisted by Niamh, who was extremely helpful, professional, and patient. She clearly explained the process and ensured I understood the next steps. I really appreciated the excellent support and service provide
12. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Yassine,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
Have been scammed before by a fake…
Have been scammed before by a fake Eflow account. Had to change my card details . Rob was very helpful with this. Unfortunately my wallet was stolen in early Dec and the same issue arose with my account. As Eflow suspended my account, I could not get in to update details. I managed to pay outstanding travel ( or so I thought) and updated card but I still received a penalty notice for a journey on Jan 2nd . I had the misfortune , when I called , to speak to Padraig, or should I say listen to him. He had no interest in what I had to say/ask. He reluctantly put me through to another agent, Javed, after I had asked at least twice.
Javed was able to answer my query immediately and give me the solution and he was polite and pleasant
POOR FORM EFlow. Why are all your agents not capable of customer service.
9. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Leonie,
Thank you for getting in touch.
We're really sorry to hear about your experience and how frustrating this must have been for you. We’d like to review your experience in more detail so we can understand what went wrong and work on putting it right.
If you could please reach out to us directly with your details, we’ll be happy to discuss your concerns in more detail. You can contact us through this link: www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
I had an extremely super positive…
I had an extremely super positive experience with Niamh. Her knowledge and customer care is exceptional. She is an asset to your business.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von eFlow
Hi Jean,
Thank you so much for your lovely feedback!
We’re really happy to hear that Niamh was so helpful and polite — we’ll be sure to share your kind words with her.
If there is anything else we can assist you with, please do not hesitate to reach out through the contact details provided on our website at https://www.eflow.ie/contact-us.
Thanks,
Marc
eFlow Customer Service
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