Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functio... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functio... Mehr ansehen
Unternehmen hat geantwortet
I recommend avoiding this company. Customer support is unhelpful. I asked for payment details for my invoice outside the app, via bank transfer, or by post. But this option is simply not available! Be... Mehr ansehen
Unternehmen hat geantwortet
Called eflow today as I had outstanding penalty’s that I’ve forgot to pay as I had my father in law pass away so I have been out of work etc. Fortunately I dealt with a lad called Eddie, absolute gent... Mehr ansehen
Unternehmen hat geantwortet
Just spoke with Eddie from Eflow, he helped me sort my 3 penalty notices, stopped it from escalating any further and set up an account to make future toll payments easier. Thanks so much Eddie. You ma... Mehr ansehen
Unternehmen hat geantwortet
Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin’s M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. eFlow is managed and operated by Turas Mobility Services. Turas Mobility Services was contracted by Transport Infrastructure Ireland (formerly National Roads Authority) to implement and operate the M50 barrier-free tolling system.
P.O. Box 13294, South City DSU, Cork., FCK7528, Irland
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I opened an account last week and just this evening I was asked how was my experience.
I answered the mail with my response and my concerns and guess what …. Page not found !!!! Because it was a two star review…

Antwort von eFlow
Seriously, I’ve spent 20 minutes trying to register an account. It will not let me complete it. I’ve tried several times. Get your act together- you’re charging enough money to have a properly functioning website.

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If I could give zero I would , by far the worst customer service experience I have ever had to deal with. I had to contact them on more than 4 occasions about an issue they kept telling me they had resolved , but kept taking substantial amounts of my money from account when it was clarified on the first call that it was a mistake. I will never ever deal with them again for as long as I am on the earth. I’m extremely displeased by the lack of communication and understanding the customer service team provided to me. Only for the fact I had to shout down the phone about another random payment being taken, I got the refund. Clearly the customer service department is not on the same page about anything and clearly did not follow up or query why it was an issue

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I recommend avoiding this company. Customer support is unhelpful. I asked for payment details for my invoice outside the app, via bank transfer, or by post. But this option is simply not available! Before I could even finish my message, the agent simply closed the chat without answering all my questions!

Antwort von eFlow
I tried multiple times to make a payment without success. I contacted chat for help - I was told "try again later" or go into a shop with payzone or call by phone. I replied that I was in the United States. I call several times and did not reach a huma (only silence after an abbreviated ring). Finally I tried using VPN to spoof an Irish location. That worked. Clearly the system is set up not to accept payment from outside Ireland. Why could the help person not tell me that. Terrible design and even worse "help"

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Was speaking to a man called Joe this evening on live chat , so so so helpful and straight to the point to sort out an outstanding bill that I had an issue with , very helpful and understanding should receive something from his employer for how helpful he was!!

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really great customer service from Niamh, nothing was a problem and everything got sorted out very quickly

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Really good customer service via webchat, Katie was very helpful.

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I can’t commend highly enough the chat on the website. I spoke with Niamh and she cleared up all my questions and queries efficiently and kindly… Delighted to have chatted with her - she’s a credit to her team !

Antwort von eFlow
I had a few querys relating to billing, I went on to the chat and chatted with a lovely girl called Niamh, cannot give her enough credit! so quick to respond, so easy to deal with and resolved all issues so quickly, but most importantly to me anyway she was so super friendly and nice, it goes a long way these days, absoloute pleasure to deal with!! :)

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⭐️⭐️⭐️⭐️⭐️
I had a very positive experience with Lorena from M50 Tall Customer Service. She was extremely helpful, professional, and efficient throughout the entire interaction. Lorena took the time to clearly explain everything and made the process straightforward and stress-free. Her response time was excellent, and she genuinely went above and beyond to resolve the issue quickly. Overall, the service was friendly, knowledgeable, and highly professional. I would be very happy to deal with Lorena again and confidently recommend her to others.

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Expensive for what it is if you use the tag. But the customer service is very helpful

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Niamh was a super helpful assistant and solved the problem very quickly, a wonderful person, I wish there were more like her.

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Niamh was great. All through and through helped me with my unfortunate experience, and explained everything to me in details. They were amazing by providing instructions and suggestions on how to proceed. Lovely person.

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Niamh was a pleasure to deal with. Nothing was any hassle and she was ever informative and made the process very easy. Great job!

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Niamh was so thorough and helpful. Very professional but not a robot. Great personality for dealing with people

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