DuracellDirect Bewertungen 

Rimeligt
nemt

Easy homepage although I couldn't make a mebership

- at der bl.a. er gratis levering

Ok webshop. Translation into Danish is quite bad.

Smooth and easy user experience. Order was placed very quickly.

Danish first, English translation below

Ekstremt dårlig oplevelse ved køb af oplader til bærbar. Jeg bestilte en oplader til min ASUS-bærbare med samme modelnavn som den oplader min bærbare kom med. Da opladeren ankom viste det sig at det var med et andet stik. Jeg skrev til support og forventede at få at vide der var sket en fejl eller i det mindste få en returlabel til at returnere, men nej, jeg forventedes selv at returnere opladeren for egen regning (207 kr) ellers kunne der ikke refunderes eller ombyttes. Support mente at fejlen måtte være min selvom hjemmesiden skiltede med nøjagtigt samme produktnavn under "ASUS OEM"-kategorien som der stod på den oplader jeg havde selv. Efter jeg sendte yderligere detaljer til support for at vise at deres hjemmeside skiltede med det produkt jeg stod med skulle være identisk fik jeg igen at vide at jeg var den der begik fejlen.

Jeg måtte tage sagen til Paypal der sørgede for en refundering af opladeren. Efter Paypal gav mig medhold kontaktede support mig IGEN for at fortælle mig at det var min fejl fordi jeg ikke havde valgt opladeren ud fra en bestemt specifikation (som der ikke står på deres hjemmeside).

Extremely bad experience buying a charger for my laptop. I ordered a charger for my ASUS laptop with the same model name from the webshop as the one my laptop came with. When the charger arrived it turned out to have a different plug to mine. I wrote to support expecting to be told a mistake had been made or be given a return shipping label, but no, I was expected to pay to return on my own dime (207 dkk/28 euro) or else there could be no refund or exchange. Support insisted the error would be mine even though the website showed exactly the same product name under the "ASUS OEM" category as was written on my own charger. After sending further details to support to show them the website/webshop was selling a product supposedly identical to mine I was once again told it was my mistake.

I had to take the case to Paypal that gave me a refund for the charger. After Paypal closed the case in my favor, support contacted me AGAIN to tell me that it was my mistake for not picking the charger based on a particular specification (that they are not writing on their homepage).

Det var en god hjemmeside. Nem at bruge. Og varen var billig.

Ja det er nemt at handle hos jer

Nem at handle