DStv Bewertungen 

I have two decoders of wich one was never really used. Multichannel decide to deactivated the secondary one because it was nit plig in and not in use , but still charge ne the full amount?????

Dstv is the most incompetent agents that steals money by activating services that u as the client don't ask for and then they want to charge u extra. If u phone the bunch of incompetent agents they so dumb that they keep themselves arrogant. This will be the last month I will subscribe after 13 years with multichoice. And they promise you to get back to you but never does. They like the ANC who promise the voter everything just before election. They just as corrupt as the government. Pls don't subscribe to multichoice rather get a smart TV box.

Unfortunately put review review under dstv site. Installations marked by Seapoint Dstv installations with no email address beware. Not genuine satellite dish. Don't want to adhere to 3 months warranty. Ombudsman involved to negotiate. No 100% satellite reception after R1860 fee to install dish. Use inferior satellite dish and not the El Sat dish.

DSTV stream its shockingly bad. You cannot rewind or fast forward without it either taking 5minutes ro think about your request to freezing completely. How is it possible to have such a bad streaming site? Drastic changes need to be made.

No wonder people don'use you anymore this was n big mistake reconnecting with you

!000's of people are leaving due to the TRASH shown on DSTV - all the great and interesting channels are leaving and local trash and smutty juvenal stuff left - no wonder it's called the Delinquent Sad TV - By removing the good channels and putting on local trash (STAX of them) is not going to get you any viewers

I paid my account on 02 Nov 2023 at my bank. On the 12 Nov 2023 my service was suspended. I e-mail proof of payment on 12 Nov 2023 at 07:51. I even whatsup them just to hear we will come back to you within 24 working hours. Working 8 hours a day so that mean they will come back to me on Wednesday if i am lucky. Last month the same happened. I am with dstv and m net for 30 years. This is the poorest service i got ever.

How do contactors appointed to install and repair DSTV equipment. According to my experience there are no criteria for using these companies. In Jan 2023 DSTV referred me to a contractor to address my problem. Charging me R2 799.00 for replacing the eye. With 12 months guarantee. No the same problem. Mr DSTV is nowhere to be found to honour the guarantee. Another contractor from DSTV came along to replace equipment. No he is gone and there is the same problem. DSTV should take responsibility for the useless contractors and refund customers

Dstv has charged me for 3 movies that were supposed to be free because I claimed my free movies off their rewards app. One of those movies they charged me for in September and again in October. I've tried for 5 straight days to get this sorted out with them via telephone as well as their "let's chat" option. No joy.

We did the R19.95 package deal today 2023/10/28 to watch the rugby final.What an absolutely frustrating experience,Dstv is extremely frustrating to use, no indication of why we couldn't access the Rugby final.We tried for several hours with out being able to watch the game on Dstv.We eventually gave up at 21:15 and ended up watching it on the lap top on Sabc plus. "DSTV THANKS FOR ABSOLUTELY NOTHING .ONLY A MASSIVE DISAPPOINTMENT,WAS EXPERIENCED. I WILL ABSOLUTELY NOT EVER SUBSCRIBE TO YOUR SERVICE AGAIN".

I made payment via DSTV App and used my bank card on yhe debit/credit card option till to date DSTv have been given run around and disconnected

1st How do u expect me to send proof of payment when the payment was made via DSTV app and it was not EFT. I paid via the app and used the credit card and debit card option so obviously obviously in the bank app it is not gonna generate proof of payment .

I have sent bank statement and I have sent the The screenshot

I am so frustrated 87476478 if this is not resolved I am taking to this to the ombudsman this is too much .

I've been a DSTV customer for quite a while, and I can't help but feel disappointed by the whole experience. From their customer support to their online portal and the bang for your buck, DSTV is falling behind. In light of the awesome streaming choices available these days, I'm here to suggest that you start exploring other options, some of which even come with sports content.

Customer Support Letdown:
DSTV's customer support? Well, it's a bit of a mess, to be honest. Getting through to them feels like a marathon, with never-ending wait times and not-so-helpful answers. Whether you've got a tech issue, billing problem, or just a question, expect delays and not-so-great solutions. It's frustrating when you're shelling out your hard-earned cash for a service that doesn't seem to care about its customers.

Online Portal Blues:
Their online portal? Yikes! It's like a trip back in time to the dial-up internet days. Slow, clunky, and not very user-friendly. Trying to find anything on their website or mobile app is a workout in patience. We're in an era where sleek and easy-to-use interfaces are the norm, but DSTV's online presence is stuck in the past.

Not Worth the Price:
Here's the kicker – DSTV doesn't really give you much bang for your buck. Their subscription plans aren't exactly budget-friendly, and even then, they don't always include all the channels or content you'd expect. With so many streaming options out there, you can get more content for less money. Plus, many of these services now offer sports content, which makes DSTV seem overpriced and outdated.

My DSTV journey has been a frustrating one, thanks to their not-so-great customer support, outdated online portal, and a feeling of not getting enough for what I pay. With so many streaming alternatives around, it's high time to say goodbye to DSTV and explore the better options available. You can find streaming services that not only offer a smoother user experience but also won't break the bank and come with a variety of content, including sports. So, why wait? It's time to make the switch!

I want to give it less but they don't offer that option. Slow. Lagging. Constantly dropping.

My name is Thabo from Bloemfontein. My account was hacked (someone added a new account to my name). I reported the matter at RF-Technologies (dstv shop) in Bloemfontein. I was assisted by KEL. He was sympathetic to my cause; he was caring enough to ensure that I get all the help I need before leaving the store. He deserves a 5-star rating. Thanks RF -Technologies and KEL.

Never in my lifetime have i received such bad services from DSTV. I have reconnected my service with then 16 September 2023 after a battle to 0ay DSTV help money was paid money Has still not been allocated I have to pay reconnection fees everytime for a mistake and stuff up DSTV made I have to phone every second to 3rd day to get my services reconnected, who is going to pay my telephone account.
All i got from the call centre agent and managers are empty promises.

Today i was told that it was send to the reconciliation department takes 24 to 48 hours to sort out but they have been saying that since the 16 September 2023 so if I calculate from 16 September to 11 October it is 25 days so somewhere someone cleary does not know the different 25 days and 24-48 hours.

I GOT THE ROOTER IN MID SEPTEMBER THEN MONTH END MY BILL WAS MORE THAN WHAT THE LADY PROMISE,BUT EVENTUALLY PAID BUT STILL TODAY NO DATA LOADED AND EVERY TIME THEIR PROMISE IS THEY WILL ESCALATE THE MATTER

I have been having problems with catchup services and the problem is persisting even after the 24 hours in which the service was supposed to come back. We pay but tje service recieved from multichoice is really below par

DSTV failed to refund my money after I have sent all the doc they requested in order for them to process my claim, useless service

Just joined Dstv stream ,Shocking service
paid on Dstv app via Credit card , a week later disconnected us " no payment " when we sent proof of payment , had to speak to 4 or 5 consultants , who kept puttting us on hold and couldnt deal with the issue ...we spent about R300 worth of airtime and problem is still not resolved .We will be unsubscribing, they actually deserve no stars

I enquired about DStv internet through the chat channel but didn't continue when asked for consent to check my credit status knowing very well that I'm blacklisted. After a week got a call from DStv asking if I received the router. The router was activated on Tuesday by Saturday morning the data was used up. No one is using it during the day. I sent email to cancel an agent called but she was incompetent can't even tell when was it activated but insist that is 8 days so I have to pay for router. It's 4 days now still waiting for her supervisor to call me