The salesman Mr Atif was informative , patient and offered alternatives , he put no "sales"pressure I took my time l left and went back the following day .I had 2 questions , I bought the mattres... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Overall experience at the store was good. Josh attended us very patiently. However their sight was down so we had to wait for 2 days to get the delivery date.
Very helpful assistance from Oliver on the shop floor. He also showed a really handy software that helps to figure out the best mattress options (e.g. sleeping mode, height, weight, etc). Quite han... Mehr ansehen
From first walking into the local branch on Tottenham Court Road right through purchase, delivery and assembly, maybe I just got lucky, but every person involved has been brilliant. Particularly impre... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
180 Tottenham Court Road, W1T 7PD, London, Vereinigtes Königreich
- 02045523550
4.5
Hervorragend
286 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Really smooth process
2. März 2024
Helpful, Friendly, Easy!
All the staff were helpful, informed and friendly. They made the process very quick and easy, and got our new sofa to us within a week of us visiting the store.
31. Januar 2024
From beginning to end - seemless
From beginning enquiry in store to delivery, I’ve been super impressed with Dreams. The customer service was second to none. Such friendly, helpful staff without pressure to buy and helpful delivery team. Thankyou!
11. Februar 2024
Was very happy with my experience at…
Was very happy with my experience at dreams all the staff very happy to help and understood exactly what I was looking for also a great choice of mattresses would definitely recommend visiting dreams for a new mattress
31. Januar 2024
Bewertung ohne vorherige Einladung
Very efficient and polite delivery
Very efficient and polite delivery. Good product. Very satisfied.
26. Januar 2024
I now sleep better than before
I now sleep better than before. I now sleep between 7/8 hour at night peacefully. Without going to the bathroom
28. Januar 2024
Great experience.
28. Januar 2024
Excellent Service. When ordering on line I chatted to an…
When ordering on line I chatted to an employee who was most helpful. He advised me how to pay for uplift of my old mattress then phoned me to complete my purchase. Excellent service,
I was advised or the delivery time which was adhered to.
26. Januar 2024
Buying a new mattress
The whole process of selecting the correct mattress for us, advice and service was excellent. Delivery and removal of old mattress ditto. I can confidently highly recommend Dreams.
21. Januar 2024
High Quality Customer Service
We’ve brought a bed from Tottenham Court Road dream home and the customer service was excellent. They’ve helped out with your needs, we’ve felt comfortable to express what we exactly wanted and we are happy with the outcome. I would like to thank Bea especially for providing high quality information on their products and she has provided a comfortable and special experience for my daughter and I. With her help, we’ve gotten a very comfy and high quality bed for my daughter. I recommend any future customers to visit Dreams Home at Tottenham as the whole team are polite, friendly and welcoming!
28. Dezember 2023
Bewertung ohne vorherige Einladung
Hi-tech mattress assessment
Testing the mattresses in-store was great fun - especially the computer-controlled assessment. Loads of beds to try too. Delivery as promised and now we have the perfect mattress/bed combination (although the mattress appears a few CMs short for the frame).
14. Dezember 2023
The bed and the mattress are very good…
The bed and the mattress are very good and delivery and assembly were on time and professional, performed by very nice people.
8. Dezember 2023
Great frame and mattress
Great frame and mattress. It exceeded my expectations, very pleased with it.
7. Dezember 2023
Very Happy Customer!!
James at Tottenham Court Road was extremely helpful and knowledgeable about the beds on offer. All my order was delivered on time and I was kept informed every step of the way. Pleasure to do business with Dreams and highly recommend them.
2. Dezember 2023
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