We were made to feel very welcome when we arrived at the store, Chris made us feel at ease and there was no pressure sales. The whole experience felt very relaxed, and after two visits to the store we... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Gary - St Helens Amazing customer service. Gary was very knowledgeable regarding the bed mattress we needed and guided us through the whole purchase.
On entering the dreams shop we were made welcome, the young lady listened to what we were looking for, found us what we were looking, and we were very lucky our mattress was in the sale so good day al... Mehr ansehen
it came on time and the product was in good condition which is what i expected and the delivery driver rang me to let me know how long it took to get here and he was friendly and the team too. only do... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Vereinigtes Königreich
- 01744347336
4.9
Hervorragend
295 Bewertungen
Bittet Kunden um Bewertungen
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Very good customer service and products
20. Januar 2024
Bewertung ohne vorherige Einladung
Ash was very helpful in the store
Ash was very helpful in the store and provided the right amount of support in a professional way
14. Januar 2024
The customer care was great from the…
The customer care was great from the shop in St Helens to the delivery staff. Dream know how to handle customers. Thank you St Helens Dreams team. You are the best
5. Januar 2024
James was brilliant in the St Helens…
James was brilliant in the St Helens store. He helped us find exactly what we were looking for and kept us up to date along the way!
30. Dezember 2023
Great product and customer service.
22. Dezember 2023
Enjoy the experience with Dreams
From choosing to ordering and delivery, Dreams gave great customer service, cannot say anything negative at all...wonderful, great service, well done guys!
10. Dezember 2023
I got wyI wanted from professional…
I got wyI wanted from professional staff who answered every question and were helpful throughout.
I could not have asked for better service,
7. Dezember 2023
Very friendly service
Very friendly service! Sales person was superb! Delivery men were also fantastic!
25. November 2023
Excellent service and product
19. November 2023
Excellent service provided by Ken at ST…
Excellent service provided by Ken at ST Helen’s branch through out are visit and purchase
Strongly recommended a visit if you are thinking it purchasing a mattress
18. November 2023
Bewertung ohne vorherige Einladung
Fantastic service from Ashley in the St…
Fantastic service from Ashley in the St Helens Branch. Great experience from start to finish and would buy again from this store
12. November 2023
Bewertung ohne vorherige Einladung
Helpful staff
Very helpful staff with good product knowledge. The bed was delivered on time by polite and obliging delivery driver.
11. November 2023
Helpful without being pushy
10. November 2023
I was looking for a new headboard got…
I was looking for a new headboard got the help from the assistant in-store. He helped me choose the right one but I was on my home and called advice he told me it was an online offer only so ordered from home
4. November 2023
They did everything they said they wold
They did everything they said they would do with efficiency & good manners
27. Oktober 2023
Absolutely lovely staff …
Absolutely lovely staff couldn't do enough for my mum, friendly helpful made us all a coffee felt at ease, we went Bensons for beds oh wow totally different experience very pushy not good, I highly recommend Dreams lovely fellows
8. Oktober 2023
Bewertung ohne vorherige Einladung
Fantastic team in store
Fantastic team in store. Great customer service. No too pushy. I was offered a coffee which was gratefully received with it being a long shopping trip. Found the whole experience to be satisfying. I will recommend not only the company but this store in particular.
22. September 2023
It was a pleasure!
Fantastic team, James and Ash were brilliant. I love my new bed, didn’t feel pressured at all to buy. Was left alone with our lattes after being given all the information, and left the store very happy. They even put up with some silly questions, and was brilliant with my kids.
1. September 2023
Bewertung ohne vorherige Einladung
Above and beyond!
I'm a single lady on my own and had an excellent experience with the st helens store after a failed delivery due to not being able to get the bed up my stairs!
James the store manager went above and beyond his role to help me get a bed(the same day)so I didn't have to sleep on the floor!
Couldn't recommend this store enough! Thanks again James x
30. September 2023
Bewertung ohne vorherige Einladung
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