The female shop assistant was really helpful and professional. The bed was delivered within the following four days and the men were very professional wearing over shoes to protect my carpet. I woul... Mehr ansehen
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Das sagen Bewerter
Great experience choosing a new mattress which is usually difficult. Staff were very helpful and the device that Dreams have to help you choose your mattress was a big help. Very pleased with purcha... Mehr ansehen
A Member of Dreams contacted us today to discuss our experience with dealing with Dreams Customer Service yesterday. To apologize which is much appreciated Hence I have updated my re... Mehr ansehen
Unternehmen hat geantwortet
Needed new Mattress for Bed Base bought from Dreams last year. Checked online and then went in store to look at and try. Bought mattress and given delivery day. Received email day before with time... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit K2 St Helens Retail Park, WA9 1JJ, St Helens, Vereinigtes Königreich
- 01744347336
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My experience
In fact, I haven’t bought a mattress in years, and when I went to this shop I had no idea that there would be a new instrument to help us find the right mattress, it was a very interesting experience, and then the staff was very patient to try every mattress with me, patiently helping me find the best mattress for me.
The female shop assistant was really…
The female shop assistant was really helpful and professional. The bed was delivered within the following four days and the men were very professional wearing over shoes to protect my carpet. I would highly recommend Dreams.
Really informative and friendly staff
Dreams Experience
Great experience choosing a new mattress which is usually difficult. Staff were very helpful and the device that Dreams have to help you choose your mattress was a big help. Very pleased with purchase at the moment. Staff gave us time to think and choose which we appreciated.
Fantastic service they have a mattress…
Fantastic service they have a mattress that you lay on and it assesses the type of mattress you need i chose one of the mattresses that was recommended and its been so comfortable would highly recommend
Purchasing the bed from in store with…
Purchasing the bed from in store with the assistant couldn't of gone any easier, lovely person.
The delivery drivers were amazing and very helpful, only if all delivery drivers were as kind.
I purchased 2 new double beds
I always purchase my beds from dreams because you know you are buying quality. All staff are friendly, professional and helpful. The delivery service is good too, always arriving within the allotted time. Beds are put together efficiently and my old bed was removed by the delivery team too.
Good salesman very helpful excellent…
Good salesman very helpful excellent product and delivery excellent well recommended
Great customer service and flawless…
Great customer service and flawless experience from start to finish
I ordered a Sealy mattress with a…
I ordered a Sealy mattress with a memory foam type top. It was expensive but so worth it. It’s like sleeping on a cloud. You really need to air the mattress for a few days, as it will have an odour. This is normal and fades after a few days.
Delivered right on time very helpful to…
Delivered right on time very helpful to us in store and the delivery people everyone polite and very helpful
Pretty good
Ashley was great and the mattress is amazing- all my life everyone told me a firm mattress was the best for a bad back.... and they were right - if you sleep on a firm mattress, you'll get a bad back! I couldn't believe they gave me the soft one, but it has done the job.
I cannot recommend this firm highly…
I cannot recommend this firm highly enough friendly no pressure went to loads of places before here i dealt with ash top bloke would definately use again even the warranty is tip top
Ashley has Great customer services and…
Ashley has Great customer services and very helpful with finding me a mattress and bed. Very knowledgeable as I have heath problems. Would recommend this store and two friends and family.
Great staff make a great company
Great staff make a great company! From Ashley in store with his knowledgeable, friendly manner and willingness to find the right product to Cameron and Bryn who delivered on time, quickly, efficiently with a smile, care and respect for my home. Delighted to recommend.
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