The customer service was awful and they really explained the different types of mattresses that they had. Was asked to go on a sleep match to check the best mattress that suits my needs
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I visited Dreams in Maidstone with a view to buying a new bed. The salesman was very helpful and knowledgeable. I purchased the items I wanted and was pleased with the finance option and speedy deliv... Mehr ansehen
From start to finish the service we received from your Maidstone branch has been excellent. When the beds were delivered the two men who put the beds together were very polite and left no mess and we... Mehr ansehen
Needed new mattress only so popped into local store, London road, Maidstone, member of staff introduced themselves, asked about our requirements and at our request directed us to what we required and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 5 London Road Retail Park, ME16 0DT, Maidstone, Vereinigtes Königreich
- 01622952920
4.9
Hervorragend
244 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Natalie was lovely and really helpful
Natalie was lovely and really helpful. She made us feel comfortable and helped us find our ideal bed and mattress. She made sure we were able to make the right choices four our budget and space needs.
9. März 2024
Bewertung ohne vorherige Einladung
The staff were very knowledgeable
The staff were very knowledgeable, friendly and efficient. Everything was explained to us during our purchase including lead times. Our new bed was delivered well within the lead time and the delivery team were fantastic. We're very happy with our new bed and mattress.
2. März 2024
Good choice of beds...
Good choice of beds.... Plus the bed that test your sleeping style to match you with the mattress.... The staff were helpful and advised us based on the results of the test
Very happy all round
25. Februar 2024
No complains, good timings, fast install
Arrived within the time, fast install time, done whatever we needed. Great team.
16. Februar 2024
Staff were very helpful and friendly- 10% disc for armed forces was very useful
Staff were very helpful and friendly, I was very pleased Dreams given Armed forces discount of 10%, this made the price competitive to others. thank you for that.
Delivery was in good time and informed very well of delivery. overall very satisfied with the service.
4. Februar 2024
Great customer service and professional delivery
Customer service in-store was excellent, with thorough and relevant advice. Delivery was straightforward and professional.
22. Januar 2024
Ottoman bed great storage choice
As we have little storage space wanted an Ottoman bed and so pleased we chose one the storage is great also the delivery was fast and we paid for the delivery men to put it together for us well worth it highly recommended
28. Januar 2024
Outstanding customer service from Cliff dreams Maidstone store
Outstanding experience from Cliff in Maidstone store. We were greeted with a smile and a welcome and he gave us Good friendly advice and no pushy sales.
He was happy to give us time and when we were ready was there to take our order.
21. Januar 2024
Bewertung ohne vorherige Einladung
Good service
Good service
Good service and product. A replacement mattress which is nice and comfortable.
19. Januar 2024
Gel pillow top mattress
Delivery was quick and delivery men very helpful so far very pleased with the mattress I ordered would recommend Dreams
12. Januar 2024
Dreams are very professional
Dreams are very professional, helpful and friendly. Staff are an asset to the company.
8. Januar 2024
Bewertung ohne vorherige Einladung
Brookfield D mattress
I am very happy with the service that the store provided from matching my credentials to a suitable mattress and being delivered on time.
I am also finding the mattress very comfortable and hopefully will continue to do so.
24. November 2023
Wonderful service received at the Maidstone branch
Wonderful service received at the Maidstone branch. Natalie not only sold me a mattress, she made me feel at ease with her knowledge and friendliness.
23. November 2023
Bewertung ohne vorherige Einladung
Delivery service was brilliant
Delivery service was brilliant, both men that delivered my bed was so lovely.
24. November 2023
Great quick installation wardrobe and…
Great quick installation wardrobe and bed well done
17. November 2023
We loved the way we looked after
We loved the way we looked after. The staffs knowledge was excellent and catered for our needs to ensure we bought our choice of bed with no pressure sales pitch. We would recommend the shop and company to all our friends and relatives. Brilliant.
6. Oktober 2023
The delivery was as prompt as promised
4. November 2023
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.