From the time I walked into Dreams in Luton until I received my bed every thing from help to choose a bed to sleeping on the first night was seamless. They informed me at every stage via text, and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service from start to finish. Sufiya was incredible and really helped me decide which bed to go for. The customer service was outstanding, and I received a very warm welcome as soon as I ar... Mehr ansehen
Amazing!! Who knew a machine could work out the best mattress for you. Amazing customer service and patience with me trying lots of mattresses until I found the perfect one for me with a 100 day excha... Mehr ansehen
We were very impressed with the way we were greeted by Naveed on entering the Luton branch of Dreams - firstly by him offering us a drink. He then proceeded to help us by recommending a suitable mattr... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Unit 3 Hatters Way Retail Park, LU4 8FD, Luton, Vereinigtes Königreich
- 01582317734
4.8
Hervorragend
342 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great staff
I was helped by callum who went through everything with me, made me feel very welcome and comfortable great service
26. September 2025
The staff all operate as an efficient
The staff all operate as an efficient, friendly, approachable team
19. September 2025
Bewertung ohne vorherige Einladung
All in all a great purchase experience
21. September 2025
All the staff were very friendly which…
All the staff were very friendly which gave the store a good feel. Store kept clean & tidy & products displayed well.
16. September 2025
Bewertung ohne vorherige Einladung
Amazing Experience from Start to Finish
Amazing Experience from Start to Finish
From the very first phone call to the in-store service, order change, delivery, and bed assembly; every step of the process was seamless and professional. The team at Dreams was friendly, helpful, and efficient throughout. I couldn’t be happier with the experience. One very happy and satisfied customer!
19. September 2025
Nav in Luton was very helpful and…
Nav in Luton was very helpful and courteous.
29. August 2025
Bewertung ohne vorherige Einladung
Exceptional service at Luton store
Visiting the store in Luton provided a truly wonderful experience overall. The service received was exceptional and greatly appreciated. Nav, who attended to our every need, displayed a remarkable depth of knowledge. He went above and beyond to make sure we get the best possible mattress for the best possible price. His assistance and a very generous offer played a significant role in making the entire experience so positive and memorable.
28. August 2025
Bewertung ohne vorherige Einladung
Good service and product
Customer service in-store and bed delivery was good with no issues. Happy with the quality of the product, the only slight negative was I felt the choice of headboards was a little bit limited.
29. August 2025
Purchase of Divan, headboard and mattress
Very good CS in store and the delivery team were very professional, clean & tidy as they put the divan together. They made sure I was happy before they left.
18. August 2025
It is very soft and comfortable to sleep as we expect. They have delivered and fixed it on time.
From the beginning to the end it was a great experience to me. The staff was very helpful in choosing the best product. They explained everything to us in great detail. The mattresses that we selected were very soft and comfortable to sleep on. Big thanks to Dreams.
14. August 2025
Good service and a comfortable mattress
The sales assistant was helpful and I was able to purchase a mattress I needed.
Delivery was booked and delivered without any issues in the time period given
11. August 2025
Great service from start till finish
Great service from start till finish. Nav served us, very professional. Knew his stuff when helping us find a super king mattress. We're offered a tea or coffee.
21. Juli 2025
Delivery service is top notch
Delivery service is top notch
Mattresses are top notch
Can’t complain
7. August 2025
Bewertung ohne vorherige Einladung
Great Service and Confortability
I like how comfortable the bed is, as well as how, the delivery service was great.
2. August 2025
Speedy assembly and good advise for the…
Speedy assembly and good advise for the maintenance of mattresses
3. August 2025
Very nice professional staff very…
Very nice professional staff very helpful without being a nuisance very pleased with mattress.
Thank You.
26. Juli 2025
Great service
Great service , no pressure selling , very knowledgable , very happy with our purchase
19. Juli 2025
Great product... money well spent
The salesman was informed about products, delivery as promised on time.
The fitters where courteous and knew they're job.
I look forward to getting into bed as it's comfy and guaranteed great night's sleep.
13. Juli 2025
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