20/6/27 it was a Dream at Edge Lane Liverpool!! Brilliant experience from beginning to end. Linda listened to our requests (I have a spinal problem) we went on the bed analyser, such fun and it gave... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Store guy was incredibly helpful, explaining how all different mattresses worked after my son did the sleep analysis. Delivery was on time and mattress delivered without fuss. My son said it’s so comf... Mehr ansehen
Thanks for such such friendly, consultative and informative advice as we searched for our son's bed. We were able to browse, ask any questions and didn't feel like we were being given the hard sel... Mehr ansehen
Experience in store was good, we were shown options to suit us. The only downside was timescale for delivery, 6 weeks. The bed when arrived was put together quickly and efficiently and was demonstrate... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Vereinigtes Königreich
- www.dreams.co.uk/help
- www.dreams.co.uk
4.8
Hervorragend
113'239 Bewertungen
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Everything was easy and simple
Everything was easy and simple, all staff where helpful, and the two gentlemen delivering the mattress went over and above to help get it where it needed to be.
Great service.
5. Juli 2026
Our new Tempur Mattress
Having tried out our mattress of choice in the Shop, we have found it delivers everything we were expecting. Mattress moulds to you body and remains cool, even in this heat.
Excellent delivery and product knowledge and staff were a credit to Dreams!
4. Juli 2026
The staff are nice
26. Juni 2026
Dreams Tempur Mattress
Gentlemen who served us was the manager and his assistant, were fabulous fairplay. We told them what we wanted and they gave us the best advice. Really helpful. Would defunct recommend.
16. Juni 2026
Sofa bed unsuitable
Sofa bed does not fold flat. Customer service inaccessible.
18. Juni 2026
Bewertung ohne vorherige Einladung
Highly recommend the store in Croydon
Highly recommend the store in Croydon. Diane was brilliant and helpful in helping us choose the right mattress. She gave us time to decide and we even were offered a coffee!
6. Juli 2026
Bewertung ohne vorherige Einladung
Great
Great, salesman, not pushy at all, well informed and friendly. The delivery guys were also great, set the bed up, quickly and took all the rubbish, great experience.
5. Juli 2026
Delivery was on time the delivery men…
Delivery was on time the delivery men were so helpful and had respect for my home by wearing protective footwear and so pleased with my new bed
5. Juli 2026
Can't recommend enough
Can't recommend enough. Nothing was too much trouble. Very good customer service. The mattress itself is a beast, built like a tank, but very comfy. Would definitely buy again.
5. Juli 2026
The order for a new mattress went…
The order for a new mattress went through without any issues. I was given regular updates and reminders prior to delivery. Delivery was on my requested day and time slot. The delivery guys, Walter and Waqar were friendly and efficient, installing the new mattress and removing the old one. I can't pick a fault with any part of the process. And I love my new Pro Air Plus Smartcool mattress.
23. Juni 2026
Jazz @ Wednesbury was fantastic
Jazz @ Wednesbury was fantastic, very helpful and knowledgeable 10/10 all round
4. Juli 2026
Great customer service & choice of mattresses
Your salesman was informative & did not overwhelm us with the choice that was in your Stockport store.
He showed us a range of prices & explained fully each mattress & what it was beneficial for.
5. Juli 2026
Absolutely brilliant.Best sleep I've…
Absolutely brilliant.Best sleep I've had in years.Having to fight off my dog as the cooling mattress in this heat is lush!
5. Juli 2026
From ordering and receiving
From ordering and receiving , was made so easy..delivery was spot on 👍the 2 chaps were so nice and helpful
6. Juli 2026
New mattress
Mattress arrived on time on the day that it was arranged for,I am finding it very comfortable and my sleeping is good and I feel rested when I get up in the morning.
4. Juli 2026
No real complaints other than the time…
No real complaints other than the time between purchase and delivey.
28. Juni 2026
Arrived on time
Arrived on time, carried up to bedroom and assembled within short period of time. Helpful demonstration, very pleased
5. Juli 2026
I’d give no stars is possible.
I’d give no stars is possible.
The mattress I purchased I’ve had 2 inspections on it, even though has sagged slightly not enough to warrant a new mattress
I feel I was also miss sold the mattress in the first place
I was told a sprung mattress, with a topper as would last longer.
Due to mobility issues it’s impossible for me to turn the mattress over regularly.
I was advised to buy another mattress topper by 2nd inspection man.
Which made things worse for my hip and back pain and £50 worst off.
When I call about buying a new frame
I was told “the frame makes no difference to the mattress”
Also delivered would be 3 WEEKS seriously
After spending 2 weeks researching about beds for back and hip pain
I called Mattressnextday.co.uk to be told exactly what I had researched bed frame does make a difference and my mattress will
Be delivered tomorrow
The lack knowledge by dreams staff is horrendous
I’ve been in pain for 4 years I feel a good nights sleep goes a long way
Never again would I buy anything from them again and would never recommend either
6. Juli 2026
Bewertung ohne vorherige Einladung
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