Elliot was very helpful and not at all pushy. He showed us potential mattresses based on the dreams analysis machine and located them for us in the showroom so we did not have to wander around the who... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Elliott was very good with us and answered all our questions. So we decided to go back the next day to place the order. He went the extra mile and explained all the order process and the delivery time... Mehr ansehen
Harry was absolutely brilliant! Me and my partner walked into dreams not knowing we was going to buy a bed and he helped us so much through the whole process, very professional! Helped us pick the rig... Mehr ansehen
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Hampden Retail Park, BN23 6QU, Eastbourne, Vereinigtes Königreich
- 01323 520813
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Dreams, my experience.
In store, friendly staff efficient knowledgeable know the product. I was treated respectfully made me feel comfortable, listen to my needs, I achieved what I came for and completely satisfied the product I purchased.
Pleasant helpful staff …
Pleasant helpful staff at the store in eastbourne, the delivery men were on time and with a smile did their job ery well,
Double bed for my grandson The lady who serve us very friendly…
The lady who served us very friendly and helpful
Polite staff
Polite staff. Helpful and was easy to deal with. Your staff member Katherine was most.
Prioritise
John was absolutely brilliant, he helped us pick our bed and mattress. All staff were welcoming and were able to answer all queries, and provided excellent advice.
When choosing a mattress it really is worth spending more money and time on choosing. What I purchased I regret, it is now very uncomfortable. I also purchased one of the cooling pillows, midrange approximately £70, after a couple of weeks it felt hard, uncomfortable and appeared to have caused neck ache.
9 months on and the mattress is very uncomfortable but we chose the bog standard one due to funds being tight which i regret also as the mattress that felt right we couod have purchased the following month but we were in desperate need. They did provide a cover and we could have swapped the mattress or returned and upgraded so this was our fault for letting time slip by and not taking advantage of this. I recommend the store we used but ensure to pick a mattress based on your needs, follow the advice given and make it your priority spend or you will regret it like me.
Professional experience
I cannot fault anything about my experience with dreams, the staff at the Eastbourne store were polite, knowledgeable and professional, and then on deciding on a purchase delivered as stated with care.
I purchased the Preston double matress…
I purchased the Preston double matress from Dreams.
The sales lady was amazing, she had so much patience with me, after I tried out every bed.
The delivery was on time, and the mattress is so comfortable.
It took a couple of days to appreciate it as it is firmer than my old bed, however, I have slept so well, it slightly moulds to your bodyshape. I definitely would reccomend it as I now do not get backache when awakening.
Good night's sleep.
Knowledge and friendliness of staff
My son is loving his new bed
Verwendet eventuell KI als AntworthilfeMehr lesen
New bed
After having some issues with the delivery and original mattress we can not fault the customer service we have received in particular from Kishan. He listened and has helped us to resolve the issues. Thank you ☺️

Antwort von Dreams - Eastbourne
Most impressed
The whole process was easy and customer friendly. John in the store was very knowledgeable and explained everything fully.
The delivery date was met, the delivery men friendly and efficient. So a good experience. Well done.
Very pleased with my perches and very…
Very pleased with my perches and very very comfortable. We sleep like logs.
Great service from Dreams after initial…
Great service from Dreams after initial complaint. Five stars for great customer service. Thank you
Popped in to ask advice on a pillow
Popped in to ask advice on a pillow, Katherine not only helped me get a pillow but when she saw my grandson needed to be winded she offered my daughter a chair and let us sit comfortably and wind and continue feeding my grandson. The service we received for the pillow was already outstanding, the pure kindness and consideration that Katherine and another member of staff gave us was more than words can describe. Thank you both.
Happy and Satisfied 👍🏼👍🏼
I did enjoy the testing bed and staff was really friendly,
Delivery called and was on time friendly and knowledgeable
Great shopping experience
Excellent sales people good product knowledge and very helpful.
Excellent range of products lots of choice
Good service all round
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