I bought the mattress recommended after using the sleep analyser. It wasn’t the mattress I had intended to buy but I am very pleased with the end result! The assistant was very helpful & patient while... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose... Mehr ansehen
The delivery guys, Gareth and Ryan, arrived nice and early, very friendly and professional. They collected the old bed and delivered the new one very efficiently and carefully respecting our prope... Mehr ansehen
Product (headboard) was exactly as expected and arrived in good order and on time. Delivery guy was pleasant and carried it up to second floor. This is in contrast to our previous experience where th... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Vom Unternehmen geschrieben

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktinformationen
Hampden Retail Park, BN23 6QU, Eastbourne, Vereinigtes Königreich
- 01323 520813
Bittet Kunden um Bewertungen
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought the mattress recommended after…
I bought the mattress recommended after using the sleep analyser. It wasn’t the mattress I had intended to buy but I am very pleased with the end result! The assistant was very helpful & patient while I dithered around & the delivery was timely & efficient.
Lovely sales lady
Lovely sales lady, Information given very clearly and we were able to try several beds recommended without feeling rushed.
Difficult decisions
Info in shop , delivery team, and comfort of mattress truly amazing. Thankyou
Professional help from the start of…
Professional help from the start of purchase. Delivered on date expected. Polite and helpful staff. Thank you. Product very good.
Excellent Customer Service
The attention to detail from the moment we walked into the store. Excellent customer service, friendly & professional.
Dream Team Gold Rochester 3200 Pocket Memory Mattress
My husband and I had decided we needed a new mattress, and Matt from the Eastbourne branch, was happy to guide us. He suggested we use the sleep match machine, which selected 6 mattresses to choose from. He discussed pros and cons of each mattress. After returning the next day we ordered the Dream Team Gold Rochester 3200 Pocket Memory Mattress. We've experienced 10 nights of blissful sleep. Matt was extremely knowledgeable and helpful. Delivery service was excellent. Highly recommend.
Verwendet eventuell KI als AntworthilfeMehr lesen
We expected a matress costing this…
We expected a matress costing this much, this heavy and sold to seniors, would be delivered upstairs to the bedroom. It was not. This was evidently an additional cost service not included in our sale. The bed delivered appears to be substancially different in firmness, consistancy and comfort. There is a hard ridge now the centre, one side feel firmer than the other but niether as firm as the showroom beds of similar firmness rating. In hot weather sheets and protector sheets slide off the bed.

Antwort von Dreams - Eastbourne
SMOOTH AND EFFICIENT
Firstly, Anne Marie’s help in store recommending and administering the sale for me. The delivery chaps were super, everything went smoothly.
Loveeeee my new bed
Loveeeee my new bed! Yes it was expensive, yes the mattress was expensive, but in order to get a really really decent bed for the first time in my life, I knew I needed to spend a bit of money! And I do not regret my purchase, one bit! The guys came and assembled it for us, took them about an hour, it was honestly fantastic. And we only had to wait a couple of weeks for the bed to be delivered!
If your looking for comfort then dreams…
If your looking for comfort then dreams really do what there called .
Showroom staff were brilliant
Showroom staff were brilliant. Nothing was too much trouble. Delivery staff were great, checked where we wanted the beds, and installed three beds in no time. One of the staff put overshoes on when he entered the house and the other took his boots off. Very polite and courteous. As for the beds, they are a dream. Very comfortable, love the colour, and fit in the room a treat.
Not a great experience
Pilot holes in wrong place, screws too small to fit the bracket, falling straight through the hole ! Damaged side pandel. Not a good experience using Dreams

Antwort von Dreams - Eastbourne
Headboard.
Product (headboard) was exactly as expected and arrived in good order and on time. Delivery guy was pleasant and carried it up to second floor.
This is in contrast to our previous experience where the bed we ordered was damaged on arrival and it was difficult to get it exchanged. In fact on that occasion it was more a case or nightmares than dreams.
Disappointed that our last mattress…
Disappointed that our last mattress only lasted 6 years, & despite several complaints & 2 visits from you insurance inspectors we felt we had no choice but order a new mattress. Hope the new one last the recommended 8 years. But 2 weeks in were happy with it. But the guys in store were fab

Antwort von Dreams - Eastbourne
Staff extremely patient and professional
Staff extremely patient, helpful and informative. Excellant service from visiting the store to delivery. A very pleasant experience.
New mattress
We were looking for a new mattress and with the help of Matthew and the analyser machine we walked away happily with a great mattress to be delivered!
Divan is great. Delivery men did a good job.
We love our new divan bed, sales lady very helpful, and the delivery men were very respectful of our property with good communication.

Antwort von Dreams - Eastbourne
Time for a new bed.
The delivery guys, Gareth and Ryan, arrived nice and early, very friendly and professional. They collected the old bed and delivered the new one very efficiently and carefully respecting our property and belongings. So started off very well.
The new bed is extremely comfortable and is a much better size for our room giving us more workable space.
Mattress is firm giving correct support and an overall good night’s rest.
Also must say that Elliot the staff member who initially served us at the store was a very pleasant, professional and friendly person.
Would definitely recommend Dreams.
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