Drayton Bewertungen 

150
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a boiler fitted at our commercial site in Crowthorne in December 2025.The service was fast efficient and well managed from start to finish.Credit to Steve Drayton. The guys( Douglas) fitting th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Yet again great service from the guys at Drayton Boilers. They installed our new boiler with minimal fuss making sure we were able to access all areas around where they were working. Dust sheets were... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I can strongly recommend Drayton boiler services. The whole experience of replacing our old boiler went smoothly, from Steve's visit to assess what we needed through to the completion of the job. Geor... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Drayton Boiler Services recently installed a new hot water tank and new boiler. What can I say about this company. Very efficient, clean, friendly, working their socks off for three days. I would full... Mehr ansehen

Unternehmensdetails

  1. Klempner

Informationen, die aus verschiedenen externen Quellen stammen

Best prices in the Bracknell, Basingstoke & Yateley for boiler installation & servicing, heating & plumbing, inspections, power flushing & solar heating.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

150 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(150)

16 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

These guys are superb, they are 5*****

These guys are superb, highly recommend them. They gave a fair quote and were excellent with communications, they treated my house as if it was their own and deserve to be successful.
The workmanship was that of a team that cared what they did and were true professionals. If they hit a problem, they came up with a solution.

25. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

A pleasure to deal with

A pleasure to deal with. Detailed concise costing, great skilled installers. Kept me up to date with the progress and did a great job.

Even responded to install queries at the weekend.

16. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We recently used Drayton Boiler…

We recently used Drayton Boiler Services to install and fit our new boiler and replace a valve. We had Doug and Ollie turn up bright and early they were friendly and very informative of the process they were going to complete to fit the boiler. The service took a day and half and even though we had a night without heated they provided us with multiple heaters to ensure we didn't get cold. They then turned up the next day very early to finish the process. They kept everything clean and tidy and would highly recommend them. Thank you for the great service you provided

8. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TThey failed to carry out Manufacturers instructions.

They failed to carry out the manufacturers Worcester Bosch installation requirements by not allowing significant clearance to the underside of the boiler which should have been 100 millimetres clearance in fact it was hardly 50 mm which did not allow the engineer to service the boiler service as he could not gain access to the hydraulics. The boiler was installed into an existing fitted kitchen and I had to pay £200 for the company Drayton Boiler Services Ltd to return to the property and alter the existing construction to comply to the engineers requirements. The comment from the manufacturers Worcester Bosch was that they are not responsible for contractors installations adding I should not have paid the sum of £200 as they failed to carry out the manufacturers instructions. As a layperson I was completely unaware of the engineers report when he stated "there is not sufficient clearance to access the boiler" had he explained in more detail I would have understood as this whole episode happened January 2023 a further service visit was carried out on 19 January 2024.
I am still trying to obtain a copy of the service engineers report from Worcester Bosch dated January 2023. Gary Drayton is refusing to return to the property and make good the existing woodwork and refit the underwork lighting unit.
Lastly, one would have thought for the sake of all the supposed goodwill of Drayton boilers Ltd that he would agree to return to the property and carry out the making good and pay me back the £200.

19. Januar 2024
Bewertung ohne vorherige Einladung
Drayton-Logo

Antwort von Drayton

We are sorry to hear that you are unhappy with works at your tenanted property in Windsor that we carried out January 2018, but your view of events are completely untrue!

When we installed your boiler, we told you that we would need to remove the under cupboard light to gain the required 200mm of clearance (not 100mm as you’ve stated). You didn’t want us to do that and said you had a service engineer that would happily annually service the boiler. We neatly cut out as much of the cupboard under the boiler as we could leaving the light in place.

The next time we heard from you was 6 years later on 8th January 2024, after Worcester refused to repair your boiler for the 2nd time until the clearance under the boiler had been made larger. We returned 19th January 2024 (not Worcester) to make these alterations completely free of charge! To make this alteration the light needed to go. Your exact words to me this time were ‘that’s fine, the tenants have plenty of other lights in the kitchen’.

Next time we heard from you was after Worcester retuned end of January 2024 (there 3rd visit) to make the repair to the boiler. You were complaining to us that Worcester would not give you back the £200 holding deposit they charged you (not us!) to visit your property. You were now asking us for the money back.

We called Worcester to enquire. They said a block had been put on your account after their 1st visit in January 2023. They informed you at the time that the clearance alteration needed to be made before they would visit your property again for any further faults. When you called them for a 2nd visit at the start of this year they charged you (not us!) a £200 holding deposit which they would give you back as long as the alterations had been made.

You paid this to Worcester (not us!) knowing at that time that no alterations had been made! We hadn’t even heard from you since January 2018. Why would you do that? Why did you not contact us after Worcester’s 1st visit back in January 2023 when you were told by Worcester the alterations needed making?

Worcester attended the property for the 2nd visit start of this year, found the alterations hadn’t been made, told you to get them done before they could repair the boiler! You then contacted us for the 1st time since the boiler installation in 2018. You lost your deposit for wasting their time!

Drayton Boilers has a tremendous amount of good will to their customers, just not one that tries to ruin the good will of our family business through untrue reviews!

Bewertet mit 5 von 5 Sternen

Expert Boiler Replacement

I can strongly recommend Drayton boiler services. The whole experience of replacing our old boiler went smoothly, from Steve's visit to assess what we needed through to the completion of the job. George and his team did an expert job fitting the new Bosch boiler. The job included up dating the old gas pipes and flushing the radiators. The work was completed within the schedule and we were impressed with the way George was happy to advise us and answer any queries about the new system.

19. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Service

I would thoroughly recommend Drayton Boiler Services. They picked up a job that someone else was unable to finish which had left me without heating. They sorted everything out and did an excellent job. Very professional and trustworthy

7. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

We were so impressed by the work done…

We were so impressed by the work done by Drayton and our home is now so toasty!
They really did such a great job and we are delighted with the results.
Terry, who did all the plumbing is so professional and skilled and he just got on with things. A big job done in just over two days without fuss. They even arranged for all old boiler stuff to be collected.
We would highly recommend Drayton to anyone.
Thank you.
Harry and Jenny.

6. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gas boiler installation

Amazing service, exceptional quality of work, clean and tidy, started and finished on time.
Really happy with the work carried out by Drayton boilers and especially their fitter George

14. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Boiler engineer condemned boiler but could be fixed

Boiler engineer condemned disabled mothers boiler and gave quote of just under £4k. Questioned some of boiler engineers expertise with his initial questions. I got a second opinion with another company boiler engineer and he fixed boiler for £400. Be careful and always go with recommendations.
I still had to pay for a visiting fee from Drayton Boiler services even though they condemned boiler and it could be fixed!

3. November 2023
Bewertung ohne vorherige Einladung
Drayton-Logo

Antwort von Drayton

We were called by yourself to a boiler breakdown at your Mother’s property. Our senior engineer Steve attended.

He diagnosed a faulty pump. On further inspection of the aging boiler he noted serious gas safety faults to the boiler and flue. A warning notice was left on the boiler as per Gas Safety regulations.

Due to the age and condition of the boiler we offered a free no obligation quotation for a new boiler. An invoice for a diagnostic charge was produced. The charge was informed and agreed by you before we attended the property.

We are a reputable company. We have been working in the gas industry for over 30 years. Our engineer Steve has 23 year’s experience with British Gas. Our overriding priority is to leave our clients in a safe situation. He followed all the guidelines set out by GAS SAFE. Your Mother’s boiler if left running with these serious faults is classed as AT RISK.

We are also a fair company and appreciate our client’s business. As a good well gesture, we reduced your invoice by 50%. You agreed and settled this invoice before you left your negative review!

Bewertet mit 5 von 5 Sternen

The workmen were hardworking

The workmen were tidy, efficient, polite and hard-working.
Also punctual and very independent in terms of getting on with the work and not expecting teas etc.
There was a spillage from a pipe and this was cleaned up as best they could.

16. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Swiftly replaced discontinued products

Swiftly replaced discontinued products that it could not resolve/support over the phone. Unlike Hive who brick their products and expect customers to buy newer version replacements, Drayton is far more reasonable and fair.

18. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The team from Drayton did an excellent job on all fronts

The team from Drayton did an excellent job at installing a new boiler and other peripherals. They turned up on time, kept everything tidy and completed the job on time. They gave me all the detailed instructions for the new system and I am very happy with all aspects of their work and would highly recommend them.

21. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Complete Replacement of Old Boiler System

We needed a replacement heating system for a very old gas boiler (and it's ancient plumbing). It was designed and installed by Draytons, both to budget (as quoted) and on time.
We were dreading the upheaval involved but disruption was kept to a minimum with hot water always available overnight and everything tidied away at the end of each working day.
We now have a modern boiler, new heating controls & pump, magnetic filter and radiator TRVs at what we believe to be a reasonable cost. In summary, we are delighted with the work undertaken by Steve and his team and cannot recommend them highly enough.

5. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service from start to finish

The experience from start to finish with Drayton’s was excellent. Gary and Steve were quick to respond to my enquiry and the urgency of our situation and took the time to talk through the recommendation. Terry who installed the boiler was friendly and professional and went the extra mile to ensure everything was completed to the highest standard. I would have no hesitation in recommending.

13. September 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr